I'd been seeing Dr. Hein for eye evaluations & glasses. The last 2 times the glasses didn't work…read morewell at all. The problem was cataracts. The assistant had thought it was cataracts before the last pair of glasses were purchased. He should have recognized the issue & referred me to a cataract specialist. I found one on my own & had cataract surgery in both eyes.

Average reception and customer service…read more Dr. Nichols was very busy with patients back to back today. He saw me for five minutes. I feel he should have taken more time to really examine and find out why the double vision as well as dry eye symptoms. He gave me prisms in the glasess prescription in addition to a otc antihistamine drops. If you don't have problem eyes, this would be like going to an optometrist not an opthamologist. Huge difference. I came here just for complex eye problems but got the service like i went into a Walmart. I've made another appt with Health Partners to do the same exam.

Dr. Whiting doesn't even work here anymore. They're just falsely using his name and reputation to…read moreget business. Even in a google search it comes up as "the most experienced," which is a blatant lie and dishonest, frankly illegal method of attracting customers. On top of this, they won't honor the lifetime guarantee given to dr. Whiting's patients even though the language in the provided agreement clearly implies that they must. Anyone who is being denied an enhancement as a former patient of dr. whiting's, i urge you to contact the bbb and file a complaint. You paid for custom lifetime lasik, which includes free enhacements. Dr. Whiting and Ovo clinic will not honor it. Whiting clinic will not honor it (which is absolutely illegal). Amazing that there are no class action suits.

Update: 5/16/2024 - Lasik was a success! For those…read moreconsidering it, here are a few things to know. Total time from entering to leaving the clinic is about a hour to an hour and a half. I was lucky only 5 people were ahead of me, but I was told that it can be as much as 20 (so could be longer) - The actual procedure is about 15 minutes. They use a little suction first on the eye. This for me was the most irritation and pain of the process. Due to machine being pressed against eye and has to be centered. Not comfortable. Not long though. - The actual laser you don't really feel anything, the doctor uses a little brush to wipe your eyes. If your eyes water a lot like mine. They do use a tiny little vacuum to get the excess liquid. (kinda like at the dentist but 10x smaller) - Eyes are a little red from the suction. But you notice a difference right away. Can be blurry at times on and off which is normal. Eyes need to heal, but use the drops regularly and recovery so far is great! Recommend! Love the staff there! First time here, was helped by Tamika who was excellent! Very friendly and informative. Came here for the free consultation for lasik. If you never done this before like me. Here is what to expect. (do the patient registration online, saves you time) Took about 1.5 hours from start to finish. They basically do a whole eye exam again and have you watch 8 minute video about the process. They go over pricing, side effects, recovery time and after care after the surgery. Lots of information but so far good experience.

Very pleased with Dr. Gross. My husband and I have gone to him for several years. He is thorough,…read morekind, very professional and has taken good care of us. I would recommend him with no reservations.

Dr Ristad, who recently retired, was one of my favorite doctors of all time. His replacement, Dr…read more Elliott, has been a huge disappointment. Dr. Ristad knew I was almost ready for cataract surgery a year ago. I waited until I was sure it was time and met with Dr. Elliott. Dr. Elliott spent maybe 10 minutes with me. He didn't examine me, nor would he answer my questions. His advice was for me to wait and use my OTC eyedrops more frequently and get my glasses adjusted. Good advice, but these things aren't going to solve my cataract problem. I believe Dr. Elliott doesn't trust his abilities, because he told me that he didn't want to harm me. Why would he say that? Since I met with Dr. Elliott two things have occurred: 1) My eyesight has gotten significantly worse, and 2) I went on two trips where there's snow and sun, which is particularly hard on my eyes. I've since gone to another eye doctor who spent 90 minutes examining my eyes. He said my cataracts are advanced and surgery is definitely warranted. I wanted to avoid writing this review by speaking with a manager at Edina Eye Clinic. I tried twice but was told that it wasn't going to happen.

I had cataracts removed from both eyes by Dr Reader (could this name be something other than a…read morecoincidence;-). More recently Dr Mellema has written a prescription for glasses. The support staff can be a bit variable, the waiting times a bit long on occasion and the waiting area somewhat bland. But if you are looking for high quality care I think that you'll find it at Southdale Eye Clinic. Parking is seldom an issue. A well stocked on-site store is available but on the pricey side for me.

Thank goodness you're looking at these reviews. I had my records forwarded to a new…read moreophthalmologist and found that they had recorded 2 of the 3 laser surgeries on the wrong eye! I moved to a new doctor after having terrible experiences. Terrible bedside manners with one of the premiere doctors there. Your eyes are pretty important. Don't take this risk.

I received terrible customer service. Receptionist was so rude. I called her on it and she denied…read moreacting rude. I know when someone is being snippy and rude to me. If that's her being nice I would hate to see her when she's trying to be rude. I left the exam room right then and there. I am not paying for someone to be rude to me. Obviously, I would not recommend this place.

Dr. Kreitlow is phenomenal! I'm so glad he now takes VSP, which is my husband's vision insurance…read morethrough his employer. We have had to go elsewhere for a decade due to insurance and the care from the other providers we saw at other vision centers was pale into comparison to what we have received from Dr. Kreitlow and his staff. Dr. Kreitlow is thorough, gives good explanations of conditions, is personable, and I feel like he cares about the health of my eyes and my ability to completely see the world around me clearly. For the first time in over a decade, I can actually see well without blurred vision and eye strain. The front staff is professional, welcoming, and helpful. I'm loving the new location, its cleanliness, bright waiting area and the best eye doc and staff in the area, in my opinion. Thanks for always striving to be the best and give the best care to your patients.

Dr. Moline is wonderful! He always patiently answers questions and is a wealth of knowledge. I have…read morebeen seeing him for a long time-trust me when I say you won't be disappointed.

I was badly in need of an eye exam and I got one scheduled with Dr. Derek Moline. It was the most…read morepleasant eye exam I've ever experienced. Dr. Moline was funny and friendly and I learned so much while talking with him. Truly, the appointment was a delight. Afterward, I picked out a pair of eyeglasses in the shop and I should receive them in about a week. So glad I gave this office a try. I highly recommend them if you're looking for an eye exam.

I saw Dr. Hennen today for an annual exam. She was competent, timely, friendly, and thoughtful…read more I'll be glad to return!

I was originally referred to this office because of double vision. I was so pleased with the…read moreintegrity and professionalism of Dr. Jafar Hasan that once my double vision issued was healed I saw him for my regular eye examination. I was beyond pleased to learn I could skip the dilation process for a mere $40 and have a simple photograph taken of my eyes. The entire experience was pleasant from start to finish and took 45 minutes including choosing new frames.

I had a great experience! Staff was super helpful. I scheduled an appointment online and described…read moremy issue- I had irritation in my left eye for days due to an injury- they called me right away and got me in at a sooner appointment than I had scheduled online...then the doctor was great- professional and extremely helpful. Thank you so much Insight Vision Care!! I now feel great!