I came back to Dr. Hinder for my bi-annual cleaning. Everyone at the front desk was pleasant and…read morenice. I got checked in quickly and efficiently. I was taken back after about waiting 5 minutes by Suzanne my hygienist. I had to also have x-rays done. Suzanne did a great job at my cleaning, explaining what she was doing, and always kept the conversation flowing. I had my cleaning done, then dr. Hinder came in to look at my x-rays. He said everything looked fine, there was just one tooth they're monitoring. All in all, it was a great experience.

They took over for an amazing dental team and I feel the new team is just a money grab for the…read moreexisting customers. We have been going to the same dental team for at least 15 years and it was replaced by this new team. First visit with the new team and I need a $1,500+ "deep cleaning". My wife's first visit, she needs a $2,000+ "deep cleaning". Then we see our neighbors experiences were similar. I feel you should get to know the patient first, do the cleaning they were expecting and then maybe schedule something more intense at a future, planned visit. However, to take a bunch of x-rays and then ask the patient to sign some papers is not the way to do business. When my wife asked for just the regular cleaning and to schedule anything else, the guy refused to just do what the appointment was scheduled for. and insisted he had to do the deep cleaning. Actually made it seem illegal if he didn't. I was also supposed to have a follow-up after the deep cleaning. I called and reminded them twice plus went to the office and they never scheduled the follow-up. We were also told we would get a refund because they were unable to get "trays" that they said my wife needed and instead of a refund, we got a bill. Nope...won't be paying that!

Irate office representative! Never in my life have I had an office clerk be so disrespectful!…read moreRaising her voice, interrupting me as i talked, snappy back talking, argumentative and combative. I've never been so disrespected as ERICA treated me today. She gave me incorrect information about pricing & procedures & she was ready to fight me about it. Nothing was offered to help aid me to get the service i needed. Poor customer service to a major fault. I cannot believe the office manager allowed this woman to treat me the way she did. Shame on YOU.

Had a great experience at Jack's Beaches family dentistry. Their front desk is extremely helpful…read moreand goes above and beyond, and the doctor here was extremely efficient and provided great quality care.

GREAT dentist. I absolutely despise going to the dentist and let's just say it's been a minute…read moresince I've gone...for obvious reasons (it's the very last place I would ever want to spend my time). However, Dr. Toman and in fact, his entire staff are extremely friendly, helpful and warm. Dr. Toman was honest and kind and did a great job. He made me feel very much at ease and even apologized for the wait. Needless to say, my husband has gone there and loved it and I'm sending my son there as well. It's hard to find a good, thoughtful and HONEST dentist and staff. Dr. Toman had all of these. While I don't look "forward" to going back, I will certainly feel at ease going back and trusting that I am in good, honest, careful hands.

Best dentist I've ever been too, very thorough , explained everything he did , wonderful chair side…read moremanner! I would highly recommend this practice to anyone , from regular cleanings to more invasive procedures ! Top notch! The dental hygienist Kristen was so wonderful, did everything with care and precision ! Thank you for a GREAT service!!

The entire staff was amazing. Great personality and very knowledgeable and supportive. I can't…read moreexpress my gratitude enough for Mr Harrison and his team. 5 stars isn't nearly high enough for the work they do. Thank you and your team so much

I've never had any issues whatsoever and as a new patient he said I had FIVE cavities. (I should…read morehave questioned that and gotten a second opinion but unfortunately I trusted him). He filled all 5 at once and I ended up needing a crown and TWO root canals because he damaged my teeth so badly. ironically he also told my son he had FIVE cavities (a bit coincidental...). please get a second opinion and get work done elsewhere!! I wish I had. I'm out over $2k and months of pain!

Very professional and caring team. Excellent customer support !! (Patti rocks and is always on top…read moreof all details!!). PVCD provides quality care with state of the art technology. Outstanding team culture who provide great dental care & ensure clients have a comprehensive & comfortable experience.

I was switching from a previous dentist so I had a lot of questions especially one important…read morequestion - insurance coverage. So I call to make an appointment and I'm told new patients have to come in for two appointments almost back to back. Ok a little different but whatever. I also make sure to ask that they except my insurance. She says yes they do so wonderful I am a happy customer. The first visit is to be a very thorough visit with all kinds of photos and things that I have never done before. The second visit would be for the cleaning. Well the receptionist called me a few days before my visit and asked if I could stay for the cleaning. I was a bit confused as this was to happen on the 2nd visit but it wasn't a problem and I told her I could stay. I asked once again if they had checked with my insurance company and she said yes everything was good. So on the day of my appointment, I check in and then the office manager calls me back to her office. Weird. She lets me know that they are Out-of-Network and she is not sure how much will be covered by my insurance and how much I will owe. So I was not happy and it did not give me a good first impression or visit. I will say the hygienist who cleaned my teeth and apologized profusely was very nice and so was the dentist. I think the front office needs to be upfront and do a better job. Maybe this is their way of getting people in there and getting money. The jury is still out if I will go back. It will depend on when I receive my bill and see how much I owe.

Finally after all these years in Jax I've found a dentist I really like. Making an appointment was…read moresuper easy. There was plenty of parking as they have spots in front and behind the building. Everyone was super nice and they made you feel like part of the family. My hygienist, Taylor(?) was one of the better ones I've had. One thing she did that surprised me was she put on some vaseline on my dry lips. I've never had that at any other dental office and it's such a small thing but it made a huge difference for me. It's the small details... All in all it was a great experience.. yes, going to a dentist was fun. Lol. I highly recommend this place as they treat you like family.

Since moving to Jacksonville 5 years ago, we've been going to what I call "chain dental offices"…read moreand felt that they kept upselling and I found myself paying for services not covered by my then insurance. Anyway, I've recently changed dental plans which opened me up to other dental practices and found Beach Family Dentistry pretty close from where we live. So far the experience have been really good. They were pretty good at keeping on time with appointments, the staff were really nice and the difference in service is night and day. There were no upsell, they were upfront about services not covered by insurance and I felt that they care about saving you teeth than just recommending services to earn money. If live at the beaches and you're a dentist, check this place out.

Office staff helpful, friendly. Waiting room needs thorough cleaning. Lady who did X-rays helpful,…read morefriendly. Exam room dirty, plastic molding around walls dirty, rolling stools filthy, sink filthy. Dentist friendly, examined teeth and gums. Hygenist worst I have ever dealt with. Started poking my gums as I told him dentist, had already done that. Continued , finally started cleaning teeth. Poked around, said he was going to polish teeth. Took about 2 minutes, done. Never flossed teeth, totally inept . Do not waste your time or money, coming here. Pitiful

I love Dr. DeLoach and her team. Been with her for over 15 years!…read moreShe works me in when I need her or I see her twice a year!!!

My husband and I have been going to this dentistry for years and we absolutely love this practice!…read moreThe office staff is friendly and professional, not to mention very organized! The dental technicians are pleasant, knowledgeable and efficient. We really feel like everyone there cares about each patient. Dr Della Porta goes above and beyond to make sure everyone is taken care of!