A smile, as soon as a person walks in. Very Friendly,…read more kind , very clean office. Valerie Perez

Terrible experience getting an implant crown. Have had a continuous oral sore from the crown…read morelacerating cheek for over 1.5 months. Doesn't listen and skills are suspect.

This is the only place I will be going to for any kind of dental care needs. The office staff are…read moresuper inviting, helpful, and kind. I absolutely hate going to the dentist and get severe anxiety but the experiences I have had at All Smiles makes going pretty easy.

Tired of the reschedules and delays from this office…read more My Wife and I have been going here for years, the front desk/scheduling plus the wait time to get appointments has made us fed up with them. Today we have decided to change dentists. My wife just had had an appointment to get cavities filled canceled because this office told us we had a lapse in insurance. We called Humana who faxed over confirmation that we did not have a lapse. Then we were told we weren't on some monthly list that Humana sends them monthly, so the faxed form cant be trusted. Mind you, my wife was there just last month and saw the dental hygienist to identify the cavities on the same insurance. Add on top of this a year we couldn't go there because they followed their COVID shutdown with a several month renovation. This place was great. The work they do probably still is too. but you have pissed me off and now have to waste my time finding a new family dentist so thanks for the year plus wasted trying to get back in here.

their office was well maintained. Very clean it smelled good, and the dentist were very nice a…read moreclear with information. we got through very fast. Thank you again :)

Care provided is good…read more Administration, just the pits. Absolute worthless, near non existent. They took FOUR MONTHS to contact patients about dropping an entire LARGE medical insurance provider. Then, the call came under 14hrs BEFORE an appointment, that had been scheduled over six months in advance. Their excuse? "We have a lot of patients". It's, apparently, too hard to generate an email (I receive their updates) message to patients under that provider and let them know about that pesky detail. An electronic calendar too hard, too, a thing to use. Not the first (or tenth, for that matter) admin issue; I remained with them for over 3 years due to the quality of care, but seldom they were on the ball about paperwork. Also my favorite, the lip from admin personnel. Love that. Just a shame.

First of all, I'm terrified of dentist in my adult years because of prior bad experiences. So,…read moregoing here I was nervous! But Dr. Wilbur has to be one of the kindest human beings I've met in my life. I didn't even feel the 3 teeth she extracted. If the VA doesn't get their act together, I may just have to pay out of pocket and get my work done here. And the staff is very kind. I forgot the young lady's name that helped me with the financing, but she was very helpful and kind as well. Highly recommend!!!!!

They are great, my treatment cost $10,000 but the lady found me a discount so now it's $4,023 this…read moreDental place is very reliable and everyone is approachable, they are the dental place that I most trust.

WARNING: If you call and Michelle answers the phone ask to speak to someone else. She speaks if…read moreshe is a Dentist and/or tech - she is not!, she lies; and she is one of those people who is 99.9% wrong. She makes appointments when there are none, she will tell you something and be wrong. You have to follow up on her 100% of the time.

What can I say???? Wow this whole office from the cleaning crew to DR. A…read more. Quality Care, Office personal hygiene facility. The World Champion of putting a Patient at ease.... Don't think just run here!!!

Beware of visiting this office because Dr. Mario Carbot has opted out of accepting Aetna insurance…read morefor over one year ago. I was told the office accepted my Aetna insurance but paid out-of-network costs. When I notified the billing department about this their response was they are too busy to correct the problem.

Came in for a cleaning and Michelle was my dental hygienist and she was amazing And Very…read moreinformative! Did not have to wait to long and after insurance it was not to expensive. I'm back to my beautiful clean feeling smile! During COVID they are checking temperatures before you can sit.

I am very happy with Dr Lueck. Her whole staff is very professional and very pleasant. I had to…read morechange my insurance to a plan that she didn't accept so I could see a specialist in Ohio regarding a different type of health issue and her staff cleaned my teeth at no charge to me. I eventually saw the specialist in Ohio and I couldn't wait to switch my insurance plan back to the one that she accepted. I highly recommend her office .

Dr. Luick did two fillings for me on Wednesday. She was very caring and efficient and best of all…read moreno pain during the procedure and none once the numbness had gone.

siani at the front desk is so very professional, efficient, caring, and very helpful!!! siani is a…read morean important asset to the sandalwood dental family!!!!

I deeply regret trusting Dr. Lama to coordinate my Invisalign treatment with a permanent implant…read moreand crown after my extraction. I understood refinements might follow the initial 13-week Invisalign series. What I did not expect was to be told I was nearly finished and ready for the permanent implant, only to learn later that I needed another 12 months of Invisalign and that all five orthodontists I consulted would have delayed the implant. My costs are thousands beyond Sandalwood's estimates. The problems began with a temporary partial meant to bridge the gap between my extraction and Invisalign. Despite repeated visits and adjustments, it never fit and had to be replaced. By the time it became usable, I was starting Invisalign and could no longer wear it. After all that effort, the $550 was essentially wasted. Communication problems also accumulated. The office often felt disorganized, with no clear ownership of my care. Dr. Lama, assistants, and front-desk staff gave conflicting information about my status, timeline, and next steps. Some issues were minor, while others had serious consequences and directly affected my treatment plan. Together, they left me repeatedly seeking clarification and eroded my trust. When anything went off track, the focus often shifted to what I had supposedly done wrong. I began to feel like the problem. That pattern came to a head at my final appointment before moving out of state. Dr. Lama told me I was not listening. I felt neither heard nor informed; it felt more like a reprimand than a discussion about my care. Appearing agitated, she removed my Invisalign attachments without checking my comfort or pausing when I reacted. I left deeply uncomfortable, feeling that months of frustration had been directed at me. Despite this, I trusted Dr. Lama's clinical judgment. She told me major tooth movement was essentially complete, retainers would follow my remaining trays, and I was ready for the permanent implant. She cleared me, so I proceeded. After the implant, I consulted two local orthodontists expecting minor adjustments. Instead, both questioned why it had been placed before my orthodontic treatment was complete. I was blindsided. The implant was permanent, and I no longer knew where treatment stood. Alarmed, I sought three more opinions, hoping someone would tell me the plan still made sense. No one did. All five orthodontists said they would have delayed the implant, and I was advised that I needed another 7 to 12 months of Invisalign, likely toward the higher end. I expected refinements; another year was nowhere close to what Dr. Lama had led me to expect. I transferred my case, and my current orthodontist placed me on a 12-month treatment plan. The financial reality was just as jarring. I paid Sandalwood $3,652 out of pocket for Invisalign and then paid my current orthodontist $1,400 to transfer my case. Sandalwood estimated $1,400 for the implant and $1,555 for the abutment and crown, or $2,955 combined. The implant actually cost $3,100, and my current dentist quoted approximately $3,000 for the abutment and crown. The implant and remaining restorative work therefore total approximately $6,100, more than double Sandalwood's estimate. I contacted Sandalwood because I needed answers and a path forward, not an argument. Instead, the responses felt guarded and defensive. Most troubling, Dr. Lama never contacted me directly. The dentist who coordinated my treatment and cleared me for the implant disengaged when I raised serious concerns. I was left facing a permanent implant, another year of Invisalign, and thousands in additional costs without her guidance. I felt abandoned by the dentist whose judgment I had trusted. This was an exhausting, costly dental nightmare and my worst healthcare experience. I would not return to Dr. Lama or Sandalwood Dental Care. I strongly recommend an independent orthodontic consultation before beginning Invisalign with Dr. Lama. For complex treatment requiring careful coordination, I would seek care elsewhere.