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    Timothy Judd, Violin Teacher

    3.0 (2 reviews)

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    Music & Arts

    Music & Arts

    2.0
    (4 reviews)
    4.6 mi

    While the actual music instructor was fab, management/customer service is very lacking. You will…read morepay for lessons you can't take if you do not get in writing (email) proof that you gave notice of when your lessons would end. The manager will tell you he never received it and charge you additional month's worth of lessons when you call to complain that you received another invoice for lessons when (paid for automatically by required card on file) when you had provided more than enough cancellation notice. Daughter advised manager in person and in store at a lesson in early June that first week of August would be last lesson because she's going to college! Conveniently, manager claims he was never so advised. Charged me additional month's worth of lessons. Make certain you get confirmation/acknowledgment of lesson cancellation in writing. Clearly this store owner/manager doesn't believe in the customer is always right or that he ever makes a mistake. If cancellation not acknowledged in writing, he will claim he never received cancellation notice made in person and verbally. Buyer beware at Music and Arts.

    Today I was in panick mode when I was blessed enough to speak with Veronica. In the midst of a band…read morekid emergency Veronica was able to save the day... not only did she go over and above by trying to find an extra Baritone at the competition we went too (unfortunately there wasn't one) she was able to locate one in the Music & Arts rental program. She was fast & efficient with the payment and paperwork! She absolutely saved the day as we made it to the event.... instrument in hand with minutes to spare before the performance. Thank you so much for having such wonderful staff!

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    Timothy Judd, Violin Teacher - musicalinstrumentsandteachers - Updated July 2026

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