1. Tina Mitchell - Highlands Mortgage

1. Tina Mitchell - Highlands Mortgage

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Kirkland, WA

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Tina Mitchell - Highlands Mortgage

5.0 (3 reviews)
Closed • 9:00 am - 5:00 pm

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Sammamish Mortgage - Great Rates Great Services

Sammamish Mortgage

(57 reviews)

Steve was very helpful, right from providing us with a pre approval letter through the holiday…read moreweekend. Answering all the questions about mortgage and closing costs we had and help us make an informed decision. Highly recommend their service, and thanks to Steve and team.

The folks at Sammamish mortgage including Trevor and Priscilla almost cost me our house. We've…read moreworked with 2 other lenders, including Bank of America and had decent experiences where our lenders were personable and had close relationships with the underwriters. I'm not 100% sure with Sammamish but it seems they are just an intermediary and do not have close understanding of the underwriting process. Trevor was unreachable by phone and would e-mail me back or call back a day later. Priscilla seemed to be off or have a vacation notification on every time I tried to email her. Without warning us, Trevor went on paternity leave the week of closing, and Priscilla left on vacation. We were left with their supervisor who was 100% more competent, but extremely busy. Right before closing, Trevor also told me that we either needed to buy down more interest and pay them more money, which didn't make sense as we bought a house that was 1/2 our purchasing power. Our realtor emailed and called them (we had given consent) without any response and noted they were one of the worst and most nerve wracking groups she had dealt with. We had no idea if we would close on time, even the day of closing. We were living in an AirBnB and not sure whether we would be homeless the next day or if we should book a hotel. When I spoke with Stacey their supervisor about this the day before closing, she said "this isn't even as close as we come sometimes, don't worry!" which made me worry even more. I just found out that they immediately transferred our loan to another bank a month after closing. They have a ton more reviews than other servicers and I would be extremely concerned some of them are fake.

Tina Mitchell - Highlands Mortgage - mortgagebrokers - Updated July 2026

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