My husband bought my engagement ring here. It is beautiful and the service is amazing. Highly…read morerecommend!

Best experience ever! Went in to get a new chain for my necklace and ended up working with Doug on…read morea custom piece! He was so accommodating and patient and kept me in the loop with all steps of the process! The final product is beautiful and we couldn't be happier! THEY CAN MAKE ANYTHING! Everyone at the store is so helpful (kendralee too!). Wonderful customer service!

Experience, Expertise local, friendly service to response to questions and concerns…read more Fine jewellery, nicely presented

Stellar knowledge, service and quality. I recommend Paul Randolph to all my friends, particularly…read moreif they have a very expensive piece of jewellery that needs sizing , appraisal, repair or remodel. They are honest and trustworthy and I feel confident knowing my treasured pieces will be handled with the utmost care. I have had custom - designed jewelry created , appraisals, repairs and cleaning done and also been gifted with several spectacular pieces from Paul Randolph .I have consistently seen and experienced Brian's, as well as the team's, consideration and patience with clients who want to just have a pleasant, leisurely browse, perhaps try on a few pieces or find out more information about them. Thank you for always making me feel valued.

I worked for this company for 4 months. The owners are extremely conservative and catholic. They…read morewould often say inappropriate things about the lgbtq community and even refused to sell to them. The one owner was super into supporting trump and would talk all day about how good trump was and how great his ideas would be for the business and for Canada in general. It made me so so so uncomfortable I just didnt understand what that had to do with running that business. The one owner has a hot temper. He would lose his temper at some of the smallest stuff. I worked hard to design a new store website for them and when he was screaming at me to fire me he made sure to say it was specifically because of my disability. They broke multiple labour laws, refused to pay me my final pay check and abruptly fired me. They lied on my record of employment rendering me unable to obtain EI and left me very close to becoming homeless. Simply because the male owner has a hot temper and didnt like me. They will treat people negatively based on their narrow minded views and they treat their staff horribly. This reflected in the quality of work. They would make simple mistakes like accidentally mixing up two diamond wedding bands during inspection or misplacing a diamond. Its truly a reflection of the lack of compassion and chosen bigotry they have towards anyone who doesnt agree with their conservative views. If you value your jewelry I would highly recommend not risking it with these people.

Unfriendly service and misreading of the karat of the item brought-in for repair; I second the…read moreprevious 1-star review.

Harry responded to my query almost immediately, diagnosed my clock's problem over the phone and…read moregave me a good idea of what the repair would cost. Then provided excellent directions to his shop, was friendly and gracious when I arrived and fixed the clock while I was there! Obviously an expert craftsman, he used existing parts and charges less than he had quoted on the phone. A day later, the clock is still keeping accurate time, and I expect it will stay that way. Cheers to Harry!

Harry was helpful and efficient! He was super sweet and very reasonable on the watch repairs!read more

My husband bought my engagement ring from a referral from a dear friend from MJ Gabel. I get so…read moremany compliments on it. I love they listened to my husband on what I was looking for. We went back for the wedding ring together and they had a perfect match. I periodically go back to have them cleaned. Here is a picture of the before and after from them cleaning them. Anne is so friendly and her attention to detail is outstanding. They give you their undivided attention. I fully recommend them.

MJ Gabel helped grade, appraise, and sell my loose diamond. Anne in particular was so helpful and…read moreher knowledge instantly made me think I was making the right choice. I would HIGHLY recommend using them, true professionals!

I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you

This lovely jewelry store is located towards the end of the plaza, and it does not disappoint! When…read moreyou walk in you're greeted with the sight of so many pretty sparkly things! There's a wide array of choices and they've definitely got a nice mixture of new jewelry and vintage choices. All is beautiful and carefully selected or crafted by the staff, who are very kind and helpful! I was able to find a beautiful gold necklace for my boyfriend's birthday with the help of a nice woman who was kind enough to gift wrap it for me! Would definitely recommend stopping in!

I had a gold ring I bought in Greece. I love this ring. Somehow, I have no idea how, it suddenly…read morebecame super not round. I brought it into Diana Jeweldry. The super nice gentleman took it in the back. I heard all kinds of noises. after 5 minutes he came back out. My ring was round and shiny. and he didn't charge me a thing! made my day!