I bought a new refrigerator from Cowboy Maloney's on Tuesday( in Tupelo, MS) . I was first told it…read morewould be delivered on Wednesday, then before I left the store, the employee (Tevin) assured me it would be delivered to my house on Thursday. On Thursday he called me and said due to the truck breaking down, it would be delivered on Friday. On Friday I was called and told it would be the next Tuesday. Just want everyone to know.....you cannot believe what they SAY. The Manager Bo was very unconcerned about my problem but did return my payment. I will not bother Cowboy again.....they don't need my business.

We needs a new washing machine and I want to BRAG on how easy this buying experience was! I called…read moreyesterday to see what they had. Walt answered me, without having to put me on hold to ask anyone else questions AND he was able to tell me what he had in stock. We went this afternoon, spent a total of 15 minutes from walking in the door to walking out to the truck AS they loaded it for us! Walter Williams....THANK YOU! If you need appliances I HIGHLY recommend Cowboy Maloney's in Tupelo! Make sure you ask for Walt too!!!

Whoever was at checkout with brown hair and a braid was extremely rude. Did not ask if we wanted to…read morepay cash or card nor did we get a receipt. Would recommend just doing a curbside so you would have less interaction with the employee. Others volunteered to help while we looked around but checkout was horrid.

I purchased a Xbox Series X, and extra memory, online, it said it had 3 games that came in the…read morebundle, Imagine my surprise when one of the games was opened and it was just a case, and it looks as though the one that they didn't have in store that is being shipped to my house is also just a case? Why would anyone want to have just a case for a game? I am very disappointed and upset, I spent a lot of money on this system and thought I was getting a deal with a few extras, but nope, its very embarrassing to give someone a gift and they open a case that is empty. This is very deceiving on the part of Best Buy. Very upset about this, and just think that they should put case only on the item, or remove it from the free items.