At first I I was hesitant to give Newport Center Animal Hospital a call, as I figured the cost for…read moretheir services would be too high, being located in Fashion Island. However, that turned out NOT to be the case at all! We were pleasantly surprised to discover that they are reasonably priced across the board - grooming, vaccines, exams, surgery and boarding! Not only that, Dr. Andrew Yacoub is EVERYTHING we were looking for in a vet for our toy poodle puppy's care. He is by far the most informed vet we have ever worked with, from vaccines to surgery. My husband & I are fully convinced that it would be next to impossible to find a more competent and compassionate vet, who truly cares about his pet patients and their owners. We learned that Dr. Andrew even purchases smaller needles for the vaccines, so pets don't feel what could be painful. His calm demeanor, along with his caring assistants, make for a perfect setting for what could sometimes prove to be an unpleasant visit. To top it off, Dr Andrew is a good listener and a good communicator. He is collaborative in his approach and respects our wishes. Everyone in the office has been welcoming, polite and efficient, which is often hard to come by these days. If you're looking for a most excellent vet, give Dr. Andrew a call. You and your furry family member(s) will be SO glad you did!

I boarded my dogs for 3 weeks and was very disappointed upon picking them up. Both of my dogs had…read morediarrhea for days and one didn't eat for 2 days, which hasn't happened in 12 years. I called to find out if they had experienced anything wrong with my dogs and never heard back from them. For the money and I spent and planned on spending for future boarding, a return call was the least they could have done. Not happy with this place and you lost a customer after this.

Be sure to read the fine print.. Premium price with no scheduling flexibility. There's a STRICT 1…read moreWEEK CANCELLATION POLICY. No changing dates, refunds or credits if plans change

Big thank you to the Hydrant staff for always providing above and beyond care!…read more For the last few years, this pet hotel has been my go-to boarding facility for whenever I travel. They have always gone above and beyond in taking care of my kitty, Freddie. He's lovingly known as Mr. Orange Personality at home and it's always great to hear that his outgoing nature is just as well-loved by the staff at Hydrant. Recently, I adopted a second kitty, Eddie, who's a little more skittish to strangers. I was worried that he might not adjust well to overnight boarding but we couldn't be happier with the experience! The staff, as always, is incredibly kind and attentive - they took the time to learn Eddie's personality and make sure both my kitties felt comfortable and cared for. The boys came home happy and took a cuddly cat nap!

I interacted with Dan Parks from the Bark Collective and found him to be very responsive, and fair…read morein our interactions.

Our dog Hank loves bark collective. They always take such good care of Hank and he is soo happy…read morewhenever we pick him up. I know he's been well cared for. We also just had or first training session with AJ and I'm so excited to implement her training methods that don't require and e-collar. The e-collar is optional and can be used on certain situations, but I saw her techniques with him work without the ecollar.. I'm so glad I scheduled the training session and will continue to schedule training session with her! Her training techniques are soo effective.

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

This is my 2nd time leaving my pup in the care with the team here and the communication and level…read moreof commitment is unmatched. This last time my flight was cancelled and I was stuck in a city for another day due to unforeseen circumstances and Bradley ( my point of contact ) assured me everything was fine and that Alfredo was going to be taken care of. I can tell this guy really loves his work and is super passionate about it. It makes leaving my guy there such a stress free process. I've tried other local facilities in Long Beach and no one compares, it's absolutely worth the drive to bring him here. This all goes without mentioning the beautifully updated facilities that I know makes the stay comfortable for my pup. Can't recommend this place enough, 15 out of 5 stars.

HOME AWAY FROM HOME DOG BOARDING & Daycare is an awesome place!…read more My dog, BoreAlis (we call her "Alice") has been going there on the days that I need to go to work (3-4 days a week) since September 2024. The staff are remarkable! They always work with me, as my schedule changes week-to-week. Alis gets personal attention (and lots of affection) from everyone there and she has supervised play with her friends throughout the day; I get pictures during the day showing her activities and occasional walks to the park. Every dog there gets personal recognition and mental stimulation from the staff. It really gives me comfort to know that she is expertly taken care of and always having fun! The amenities are beautiful and ALWAYS clean... no odors or messes anywhere, EVER! Alis has memorized the drive there and whines with excitement in the car ride from about 3 blocks away, when we are on our way in the morning. When I pick her up, it's a different story... she NEVER wants to leave to go home with me. When she finally gets in the car, she drops and relaxes; she is always so happy and tired! I truly, highly recommend "Home Away from Home" for your peace of mind, and for safe-play for our beloved furry friends!

We are so happy to have discovered Doggie Daycare and More! The staff are absolutely…read moreincredible-they make sure the dogs are safe and happy and have fun. Stephanie greets us at the door with hugs and smiles. They keep the entire place impeccably clean at all times. Mellow is a regular at Daycare and we have left him for overnight boarding when we were out of town. Any questions or concerns I have had were promptly attended to. Prices are reasonable, staff turnover is low, webcam available if you want to watch your pup. Thank you for providing a safe and happy space for my pup!

My big baby has grown to like coming here (despite him really trying to run away the first few…read moretimes.) He has even stayed a week. I like that the staff learned his name quickly, was able to talk to me about his personality and you knew it was genuine. I also appreciate the daily pictures they would send of him and the doggy camera that they have during business hours. He was always smiling. They also clean the space frequently and do a great job at bathing him. My only and biggest downside is that I wish there was an outside space for the dogs and dogs could be given more time outs/space to settle if they are playing too much/not getting social cues. Fun fact: My pup learned to howl after his first day here. He definitely hung with the huskies.

I feel they neglected my puppy. The camera was always shut off when I was out of town trying to…read morefind him on the camera view. I had to call them to see if my puppy was okay. He did love the doggy daycare but when I picked him up from Bone Adventure Boarding where he stayed two nights on Sunday evening my dog was very ill. He got two ear infections, paws red itchy, and bloody. He seemed traumatized and very ill. I took him to the vet and they had put him on antibiotics, they gave him steroids and allergy shots and it's still 16 days after and his paws are not healed and my puppy is getting worse and lots and lots of vet bills. It is worth it to pay for a dog sitter.

Booked a pool day here and it was so fun! They have two people in the pool to help with the dogs…read more I've never seen our dogs has such a blast

I recently took my almost 10-year-old dog in for a CT scan to further evaluate the osteosarcoma in…read morehis leg. Overall, I had a very positive experience. The staff was kind, professional, and attentive throughout the entire visit. Dr. Estefan was amazing and took great care of my dog. Because of my anxiety about anesthesia--especially since my dog had not been under anesthesia since his neuter at 6 months old--the team kept me updated throughout the process, which I greatly appreciated and found very reassuring! The level of communication and compassion shown by everyone made a stressful situation much easier. I would definitely recommend this hospital to others looking for quality care for their pets!!

Conveniently located by SNA Airport, Back Bay Veterinary Hospital has friendly, responsive, and…read moregreat staff members. Getting in contact with them was very easy and scheduling was also very easy. I took my dog here for an annual exam as he needed to have updated vaccination. Pricing is fair, and they were very gentle with my dog, who is still wary of strangers as a rescue. They also have boarding, daycare, and grooming services. Their daycare rates are really fair compared to market price in the area. I am looking forward to using their daycare service.