I've been coming to the European Wax Center Doral location for years, which makes this experience…read moreespecially disappointing. I arrived 15 minutes early for my appointment and was met with "we don't open until 8am" -- no greeting, no acknowledgment that I had an appointment, and no professionalism from the manager, Angelina. I've since tried contacting European Wax Center through their call center, website, and Facebook with no response. Very disappointed in both the customer service and lack of follow-up.

I had a very disappointing experience at European Wax Center in Doral, FL…read more My appointment was scheduled for 10:45 AM, and I arrived at 10:52 AM - keeping in mind there was no available parking, which delayed me slightly. Upon checking in, the receptionist immediately told me that because I was 7 minutes late, they would not be able to perform all the services I had booked. I asked what their grace period policy was, and she told me it was less than 5 minutes, which was surprising since I've been coming here for over a year and had never been told this before. I then asked a simple question: "Is my waxer ready right now?" She said no, she's still with another customer. So I asked for clarification: "Are you limiting my services because I'm 7 minutes late, or because my waxer isn't ready?" She couldn't give me a clear answer. At 10:55 AM, my waxer came out and told me she couldn't take me at all because I was "10 minutes late." I explained that I had actually been there waiting, and that she herself was not ready at my scheduled time. She insisted she couldn't take me because it would "mess up her schedule." I pointed out that she wasn't ready at 10:45 anyway, so it didn't make sense to place the blame entirely on me. Instead of any effort to accommodate or resolve the situation, I was simply turned away. This experience felt unprofessional, inconsistent, and dishonest. After over a year of being a loyal customer, I was treated with zero flexibility or accountability on their end. I will not be returning.

My time at this salon was amazing! If I could rate them with 10 stars, I would. Aliannys was my…read morenail tech and she was great. I didn't even have to explain what I wanted and she did the best job ever. I would definitely come back and I will be recommending Kliche to my friends and family. The best part is that they offer other services like waxing and eyelash extensions, truly a one stop shop. Thank you for the great experience.

I just called to set an appointment and "Grisel" who answered the phone was unable to understand my…read morerequest for an appointment. I asked Grisel if there was anyone there that speaks English and Grisel advised that "no one there speaks English". The staff at Kliche Nails and Wax was unable to communicate with me and therefore unable to accommodate me.

From the owner: Best Nails salon and Spa in Doral, Floridaread more

Very conflicted on my rating. Made an appointment for mani and pedi because I ran out of time…read morebefore arriving to Miami. They were close to my hotel and open earlier than the rest. Sign said 8:30, my appointment was 9. The salon did not open until 9, so no chance of selecting my color early. The manicure was nice. The pedicure however was not. Unfortunately shaping my toe ended with them cutting into my skin. I felt a small pinch but didn't think anything about it. Only to look down and see blood. The bleeding did not stop resulting in cotton being shoved into my nail bed to try and stop the bleeding and having to remove the polish and start again. Once complete, I noticed that my pinky toe was not completely painted either.

I'm so conflicted because I did two different services, one being nails and the other eyebrows…read more Starting with nails I did regular polish and it took over an hour and a half for hands and feet. In my opinion I dont think it should take this long but hey whatever I picked a dark color. Wicked to be exact again ive down this before at other locations never takes this long but Ill take it. My hands and feet look fine leaving but its night time my right hand all nails are chipped by 9pm when I got my nails done by 12:30pm!?!? I paid 30 dollars for my hands to be chipped the same day!? Nails regular polish I would give a zero because this does not make sense my feet happen to be fine... for now so I guess an average of 3. Now on the other hand I did my eyebrows with Astrid. What a remarkable experience a 10 out of 5. She outlines my brows showed me what they would look like before she started which was great explained that one side needed to grow in which I appreciate and had realistic expectations. She was efficient yet quick which I appreciate. I'm just confused overall because I don't understand how one service could be so fantastic and the other so horrible. Since I did my service on a Saturday I can not go in Sunday since they seem to be closed and won't have any time this week to stop in again to ask if they can fix it. I guess this will just be my go to eyebrow spot but definitely not nails.

Great location! Coming off a long cruise vacation, my husband was over due for a cut . Booked his…read moreappointment on the app , wasn't a fan that you pre-pay & tip prior to cut . Personally we'd prefer to tip cash in person after cut . Overall his cut came out fantastic.

Rude Staff. Seemed bothered that i didn't speak Spanish. Never a problem at any other TSB. I even…read morecame prepared with a picture and knowledge of the number to set on the clippers. Horrible job did not follow the picture. Seemed to be an un-welcoming environment and unfriendly environment. The prices have also gotten ridiculous. Parking is also horrible.

Came here with a groupon I got as a gift and when I went I didn't notice my groupon had expired…read more The lady was kind enough to let me get the service for 50% off. I paid $15 plus an additional $7 to remove gel polish. The service wasn't bad and it was quick but it is now day 2 and my nails are chipped. I'm very disappointed as I did my nails because I was going on a trip over the weekend. Now I have to find a new place to get a new manicure.

First time and I love it!!! Got my lashes done and a pedicure! The salon is super cute, clean and…read morethe girls are super nice and professional! Highly recommended and will come back definitively. Thank you so much Le Chateau Medispa & Beauty for your services!

If you book an appointment here, your appointment will actually not be booked because the front…read moredesk person has zero brain cells and can't do their job correctly so you have to DM the actual nail artist that you want on Instagram and book there which makes no sense to me at all because why would I go through a booking App when I can just call directly and see what's available? They won't even try to make it right with you by offering a discount or telling you to come back at a certain day in a certain time and they'll make it up to you. Nothing was provided to make up for my canceled appointment even though I drove 30 minutes to this place for a specific technician he told me to get out because he had no time for me.

Need it powder dip and seem like he didn't know what he was doing kept going over and over when…read moreit's just done at least three times he would bend my finger hard to the powder at last and after awhile nails came out nice however within hours and in my bed before I went to sleep I found one of my nail in my bed it had come off . I will post pic . I did paid $67 total with tip . :/

Johana is the best!!! She is very professional and kindly…read more It was my first eyelashes so She made me feel very comfortable and cleared all my doubts. I really love the natural effect! Thank you very much for really understanding what I was looking for I recommend her 100% Joana es la mejor súper profesional y amable Es la primera vez que uso pestañas y me ella despejo todas mis dudas. Me encanta el efecto natural; muchas gracias por entender lo que realmente estaba buscando 100% recomendable

Walked in and was told they only do appts. So i made a appt and when i come in early the owner is…read moregone and the person in the shop was closing up. DO NOT GO..STAY AWAY

So there are bathrooms. It's a small plaza but has parking in front. Not tons of parking but…read moreparking all the same. From the outside it does not look the best, but I promise you to give it a chance. Laura is lovely and perfect amount of talking. Very sweet and makes you feel right at home. There's good music playing and my service (Brazilian wax) was done quickly and efficiently. I have been to several other waxing places all over the Fort Lauderdale and Miami area, European wax center had me having to pay for someone else to re-wax because they literally missed 40% of waxing. It was ridiculous. And natura spa but after trying several estheticians there each one either left my scarred from the wax being too hot and ignoring my requests to cool it down, or they left behind many patches. And that is just to name a couple. Laura did a perfect job. Quick job with waxing and very low pain. Which I've learned means you have a good esthetician that knows your growth pattern. But she did a flawless job. Definitely recommend. A lovely experience. Best job I have yet to have done! I definitely recommend her.

Laura is the best of the best!! She is gentle, makes you feel so comfortable and idk how she does…read moreit but makes it less painful!! The vibe is immaculate, she is the one! If you need any waxing done, please don't think about it. You will not regret it and you will find yourself coming back for more!

I had a great experience at Venetian. I walked in on a Tuesday evening and was able to get a mani…read morepedi right away. Hong did a wonderful job. She took her time and was very detail oriented. The salon felt clean and the staff were very friendly. Overall I felt the price was very fair for the service provided. I will definitely be back!

The young lady who was assigned to me first was rude and disrespectful. Wendy who came in after to…read moreattend to me, was fabulous, friendly, and quick. But I honestly was so upset with how the first person treated me I walked away unhappy. People work hard for their money. I chose to come in and spend my money on an experience I was hoping would be relaxing and to get a pedicure. At the nail color wall I could tell she was upset I didn't choose to go with gel. I thought it was a language barrier so I accepted and went with a color I didn't want but still regular polish because I get allergic reactions. Then when I sat down, I took off my boots and the bandaid I had on my pinky toe because it was cracked. (I'm a runner) She took one look and literally dropped all her working tools on the floor and walked away as I was trying to explain I have a cracked nail. So she left me talking, with a disgusted look and never returned. I got no explanation, no apology. Wendy sat in front of me and I told her, and God bless her she brushed it off when I mentioned it and tried to make my experience a pleasant. And I have no complaints. Truly, she did a stellar job. Efficient and sweet.