Called Sunday at 2pm for an appointment for a tire patch. A very nice lady at the call center scheduled the first available appointment for 2:30. We were thrilled to find a center open on Sunday and to be able to see us! We arrived at the store at 2:25 to find the lights off and door locked. We called the number back and she called the store who did not answer. She said she would escalate it to her team manager. Still waiting on them to call back 2 weeks later.... Drove across to street to a different open store and they fixed the tire right away. read more

Tire Choice Auto Service Centers - Tires Near Me - Oakville, Missouri

I want to particularly thank Raishon Fort for the excellent professional and perfect customer service he provided to me during my latest visit to the Tire Choice, Oakville store. I could not have been more impressed. Not only was the customer service great, the service was timely and the cost of buying four new tires was very reasonable. I did not have the opportunity to meet or thank any of the other service technicians who also worked on my car, but I would like to thank everyone who was involved in providing their service. Carala read more

Had an appointment for an oil change, They took hours/FOREVER. Then they baited and tricked me into more work. The communication skills at this place is abysmal If you offer to do "A" and I agree to pay for ONLY "A", but you fail to tell me if "B" is also in bad shape You can't do "A" without doing "B". But since you removed "A" it's illegal to put a new "A" on a damaged "B", So instead of paying $200 I'm out $600. I will NEVER, EVER give you guys my business again. And I will tell everyone in my community, and on social media to stay away from you guys. I hope that scam was worth it. read more

Ted, the manager of the This Tire Choice location, blew us away. We had come to him from another Tire Choice (Waterloo IL location), where our car had be serviced horribly. Ted gave us his word, he would help us. We came back the next day and he had stuck to his word. We will forever entrust our car here, with Ted. read more

SLOW!! waited three hours for an oil change when I had an appointment. Car smelled like smoke after I got it. Go somewhere else.

This is the only AutoTire location I've ever used but the service and advice has been very good with one exception. A few months ago I was told I needed a tire sensor that cost $180 dollars. AutoTire informed me the part would not be in warranty from the car dealer so I made the purchase. I found out two days later it was in warranty but now it was voided because my car dealer didn't do the work. I called AutoTire and told them they messed up and I wanted a refund. I was prepared for a battle but got the opposite. First, they apologized...then the manager made a phone call and began to fill out a claim form. He explained to me how the process worked and that it would take about five to six weeks to get my refund. As promised, I got it about five weeks later. They also sent me a letter confirming my claim was being handled about two weeks after the claim was made. No one likes mistakes, but when they happen please deal with it! AutoTire did and they kept a frequent customer. As I write this review, my car is getting an oil change at AutoTire. BTW: For those Yelpers thinking nice story but it shouldn't have happened in the first place: The problem I had was rare and set up the perfect storm. Even my car dealer came to AutoTire's defense. read more

Tire Choice Auto Service Centers - Tires Near Me - Oakville, Missouri

I had a nail in my tire and I told them to swap it out with my spare . I had Hankook 20 in tires my spare was a Hankook they plugged my tire with the nail in it and told me my spare was a 18 in so they could not put it on. I got home and look at my spare and it was a goodyear tire they stole my Hankook tire . This is a shady place be where!!! read more

I needed a tire change on a popup trailer & couldn't find anyone local that would do it. I called this place & they said they could at a very reasonable price. When I arrived, I realized I had been there about 6 yrs ago & was not pleased with the service. The place was filthy (including the restroom) & they were unprofessional. When I walked in, I was pleasantly surprised. It was very clean and professional looking. The gentleman at the desk was very friendly and professional as well. Rather than go through the trouble of disconnecting the trailer from my truck, they just had me pull up in front of the bins and changed it there. The mechanic was also very friendly and took care of the job quickly. He also offered to place the spare on the back of my trailer. I would highly recommend this auto shop. read more

Ted at Autotire was very courteous and helpful. He went the extra mile and offered me a discount on my Coolant flush that was on the coupon that I didn't notice. They also have great tire deals ! read more

I've been to this location twice for simple tire repairs. They get the job done but are so dry and unfriendly. Customer service needs work here. Also the first time I came here I dropped my car off and left my contact information. After waiting two hours, I called for an update and they let me know they got my phone number wrong but we're pretty unapologetic about the inconvenience. read more

Ted the Manager told me to bring my truck in on Sunday at 11am that they were busy but he might be able to squeeze me in, twice on Monday he assured me it would be done that day, 6:30 Monday night he literally made up a story about dealer only bolts & had someone drive my truck to a different parking space to make it look like he put it on the Rack, Found out the Truth Tuesday (dropped off on Sun AM) that he never even got it on the rack and it was a very easy fix once they got it inside. Had nothing to do with the magic dealer only bolts that showed up between 6:30-7. Ted is a smooth tongue liar that smiles to your face as he screws you over, dude should of been a used car salesman. Corporate took a complaint but didnt seem to be to concerned. If you need to go to Autotire, go see Bill at the one on Lemay Ferry, less than 10 min away read more

Ted Corliss is a miserable human being... Dry... Unfriendly. Rude. After waiting for more than an hour for an oil change I told him I didn't need a tire rotation with it and he ran out into the shop and told the mechanic to get it the f*** down and get it the f*** out of there. He was already on the defensive because I remarked that other locations were faster than they were there. He ran back into the waiting area and told me to get the f*** out of "his" store. I told him I wasn't going to leave and that it was a public establishment. I told him to call the police and have them come down and see how it worked out for him. If this guy would go get a life he might not be so crappy to everybody. I told him he was an incredible a hole and he said he likes being that way.... I've read other reviews and I can see that he's definitely got problems and lies just like he lied to the other locations about what happened. Human waste of space. read more

I made an appointment 3 days in advance to get 4 new tires installed on my car at 10a.m. I dropped off the car at 9:30 and was told by the manager Ted, he was behind because his Tech overslept and was late. My car wasn't pulled into a bay till 12 since the manager was taking walk in's ahead of my appointment even though he was short staffed. I called after 2 to check the status of my car (since it's going on 4.5 hours for 4 tires) and am told by the manager that he has 1 more tire to do and an alignment. He calls back in 30 minutes to tell me he's done!!! I pick up the car, drive out of the parking lot, hit 40 mph, and guess what? The car pulls hard to the right and my dash lights up like a Christmas tree from all the pressure sensors not working. I had another location look at it the next morning and tell me the alignment was out both ways (probably never checked), and I had broken pressure sensors from poor installment. I was out of a car for 2 days to get 4 tires! You do the math! Don't use Auto Tire in Oakville Missouri unless you want poor work done! read more

Took my vehicle in three times for an alignment and they gave me my vehicle back and it still pulled to left pretty hard. Had a tire rotation done and they somehow missed my brakes being low and 3k miles later it was metal on metal and cost me a set of rotors. Either lazy or they just do bad work, or both. Plenty of other places in the area read more

New manager Jesse and his crew go out of the way to help you. Stayed late on Saturday and saved us 2 days. If not we would have been stranded until Monday morning. Will definitely be taking all my tire business to him from now on read more

I had a vehicle that I couldnt get to pass emmissons and I had to take it back to them three times to see if the monitors were ready. Not one time did they complain about doing it multiple times and was very nice everytime I talk to them. Thumbs up Chad read more

Please don't go to Autotire on Telegraph. We went yesterday to have the oil changed. We were told the battery was low. Not bad - just low. We drove 2 miles home after that and then 2 miles to the doctor this morning. Got in the car to go home and the battery was DEAD. My husband opened the hood and the two battery covers were off and laying on top of the battery. The water was completely gone. You could see on the side of the battery where it had boiled over. We bought water to replace it. Paid for a jump to get us going. Went to the company where we bought the battery and were told the battery was indeed dead. The side was swollen where it had run dry. Went back to Autotire and the manager, Brian Coleman, said his mechanic would not have removed the cover. All he would have done was checked the poles. He says the covers must have already been off. If so, wouldn't any decent mechanic put the covers back on? Or told the manager that the covers were off? The manager, Brian Coleman, refused to take responsibility - he said his mechanic would not have removed the covers and therefore it was not their fault. We paid $94 for the battery. He would not refund us anything. We have bought tires from Autotire for years but never again. DO NOT SHOP AT AUTOTIRE. THEY WILL NOT STAND BEHIND THEIR MISTAKES. THEY WON'T EVEN ADMIT THEIR MISTAKES. BRIAN COLEMAN IS NOT A REPUTABLE DEALER. I HOPE AUTOTIRE FINDS THIS OUT BEFORE HE RUNS ALL HIS CUSTOMERS AWAY. read more

Had a really awful experience here. I made an appointment online for a Saturday morning. The appointment system specifically allows you to indicate whether you want to wait or drop off the car, so I said I would wait. I got an email confirmation a few days before. I show up Saturday morning and the employee says that they're triple booked for that time and there's no way they can take me. He says they tried to call me but "it didn't work." I pull out my phone, check that they had the right number (they did), no missed calls, no voicemail, no one else had told me they couldn't get through. He then tells me that their appointment system doesn't allow them to decline appointments, only to accept them. OK. Hopefully that's not true. Employee says he's got me scheduled at 10 and if I leave the car they'll get to it when they can. So really the complete opposite of having an appointment. I told him I couldn't do that and he asked me when I'd like to reschedule for the next week. When I told him I wasn't going to reschedule, he actually seemed to get upset with me, like he couldn't understand why I would be upset to show up at my confirmed appointment time with no possibility of getting the work done. He made no effort whatsoever to make the situation right, offered a halfhearted apology (while still insisting that calling me "didn't work") and couldn't wait to move on to the next customer. I would highly recommend checking with other local garages. Other garages may not take online appointments, but apparently neither does AutoTire. The employee I dealt with could have cared less about losing a customer. Not going back. read more