Absolutely love this Valvoline in Madison! Super fast, friendly, and reliable service every time…read more The team knows their stuff and gets you in and out without hassle. Highly recommend!

Service was slower than normal today. Also had a car come in after me and leave before me…read more Lisandro, also noticed and immediately asked for a check up on my bay. Lisandro was very kind and personable and I enjoyed talking to him while my vehicle was being serviced. He deserves 5 stars! Chera was amazing as well!

Why do I write this? Because people matter! Engine started ticking extremely loud, of course I had…read moreit towed to the place I had put my trust in, Quicklane. Well, I was told it needed lifters, which could run up to $4,000.00 but it's is a Chevy suburban so they recommended that I take it to a dealership, so I had it towed again to Landers...well, all it needed was oil! Come on y'all who doesn't check the oil first!!!! Well my car is running great.

Poor Communication is Number one issue. They never call you…read moreto let you know what's going on. My LAST experience and I do mean last because I'll never go back , they sat on my car for 24 hours for normal brake pad job, and never called me. On top of that they fit into the stereotype of creating problems to try to charge you more money. They tried to say I had a coolant leak, when I did not. Garbage - a disgrace and disservice to Ford Motor company and its loyal customers.

I took my car in right at 8am. They were filling up with work fast within the first few minutes of…read moreopening. The tire/brake center is behind the building you see from the street. I just drove my car 11 hours from Virginia, so I wanted to make sure my brakes and everything was okay. They drove my car around and checked it out, gave me a call and said it is fine. I appreciate the honesty! I will be coming back here if my car needs servicing.

Something has seriously changed here--management, mechanics, or both--because this shop has gone…read moredownhill fast. I brought my truck in four times for the same issue. Four. Each visit came with a new explanation, a new part, and the same unresolved problem. Even after keeping my truck for days and promising it was fixed, it wasn't. I finally went elsewhere, and the new shop fixed it right the first time. Now I'm $3K deep and a year into a repair that should've cost around $2K. I chose the wrong shop. Don't make the same mistake.

I'm moving households and have been driving 600 miles twice a month from Central Virginia to Athens…read moreAlabama. Last night a mile from the new house the car's electrical system went buggy. Lights dimmed then died, the car struggled to keep running. I limped home on a wing and a prayer. This morning I started looking for a shop that would at least do a diagnostic right away so I could figure out my plans for going back to Virginia on Monday. After calling a few shops that wouldn't even let me have the car towed to them I found Hooligan Motorsports. A quick call with Rob and he said he could have a look at it as soon as I could get it there. We both suspected the Alternator and within 20 minutes of having the car dropped off Rob called to tell me that he could have it fixed up same day, and an hour or so after that he called again to say the car was ready to be picked up! On top of helping me out of my sudden problem right away, the cost of repair was surprisingly affordable. I'm truly fortunate to find this shop. Rob is very easy to work with. He was the miracle I needed today, and I have found the local shop where we will be taking our repair needs in the future.

We are thankful we found them. Wish we knew about them sooner. I have had 3 cars towed to them and…read morethey just do things right and upfront. It's a no BS place.

Friendly staff made it easy to purchase and install new tires. The waiting area had coffee and…read morewater. There is also a Kroger in the parking lot with a Starbucks.

I bought 4 new tires at Tire Discounters on Wall Triana with the road hazard warranty. The sales…read moreman couldn't be nicer. But when I needed a damage tire fix or replaced he said he said he didn't have the tire but would have it by the next day and set an appointment for the following day at 5 PM. The next day I called about 430 and said I might be five minutes late and he said no problem. I arrived at 5:05 and he told me he didn't have the tire and couldn't help me. I explained that the tire was damaged and I took a chance just coming there with it again he told me he couldn't help me. He didn't even offer to look at the tire to see if it could be patched. He said the shop on cabela drive had four of the tires and I could go over there. When I walked out he said be careful, I was so upset and wondered if he would have sent his mother or wife off with a damaged tire. Buy then it was about 5:20 and traffic in Madison is horrible so I went home and was grateful the tire made it . Someone should have called or told me when I called that they didn't have the tire. I think he just wanted to go home and wasn't making money off of a warranty. I will get my tire and then I will never use or recommend Tire discounters to anyone. I'll go to Avis, Firestone or Big Hearted Eddys, anywhere but there.

Came in for a second opinion diagnostic, my car had been intermittently not starting…read more (I had been here before on July 4th and they saved my life and helped get my family on the road quick so we didn't miss family festivities out of town) Turned out I needed my alternator replaced on top of a new battery. Pricing was insanely competitive, and Chris even worked his magic to knock some extra off, because having your alternator go out on a Wednesday isn't fun for anyone's bank account in this economy. They pushed to get my car done quickly so I could pick my son up on time from school- and even had a mechanic pause his work to drive me up the road to my house so I could eat and get our second vehicle in case they ran over with the repair. These men never once made me feel like a burden and helped me with a smile, explained pricing to me in a way that felt educational, every employee was kind and generous in going above and beyond to have my car repaired and me as a customer and person taken care of. I literally couldn't make a second Google review so I came here to give this review- and work and kindness like this deserves to be recognized. Thank you Pep Boys for saving my skin again!

Black bald guy at the counter lost this store $170 with his stink attitude. I went right around the…read morecorner on Madison Blvd to Express Oil Change where the customer service was TOP TIER! Next time don't pick an argument with a woman that's not yours!

"Nothing Slippery Here"…read more Good experience. Quick and seemed competent. Went with the full synthetic oil 0/20 I think. About $105. You remain in the car. The only annoying thing is they ask you to fill out something on an iPad and request your full address email and phone number. So I did not provide anything real but my name.

I stopped in to inquire about an oil change. First the attendant was less than friendly. Maybe it's…read morehis first job, or he was having an off day. Second, The prices alone are definitely Not Competitive. I actually felt like the attendant didn't want my business, which I took elsewhere.