I am writing to update my original review about Tire Kingdom which can be read below. After I posted my review, I very quickly received a response with an apology and a phone number to call to resolve the issue. I called the number and talked with a very polite and competent person who listened to my explanation about my experience. After acknowledging something went wrong, she said I should expect a call from the regional manager. Shortly thereafter, I received the promised call from the regional manager. I explained my recollection of the events to which he replied that it was about the same as the account provided by the customer service representative. He apologized and explained there was a communication breakdown and that Tire Kingdom location should have honored the alignment program I previously purchased and free tire rotation for the tires. The regional manager offered me a few options to rectify the situation. I chose to meet him at the same Tire Kingdom location the following morning. When I arrived, he greeted me and was very friendly and professional. He assured me that they would honor the prior commitments made by Tire Kingdom. I was also introduced to the store manager. I did not see the customer service representative with whom I had the issue. The work was completed on my car as promised. I commend the Tire Kingdom/Mavis corporate and upper management team for their rapid response to resolve my issue and to restore my confidence in this company and my plan is to continue to do business with them. In 2022, I purchased a 5-year alignment package from Tire Kingdom and in 2023, a set of tires with free life-time rotation. I was aware that Mavis purchased Tire Kingdom a couple years ago so I called to check if the alignment package and tire rotation would still be honored. I was told over the phone they would honor the alignment package but not the tire rotation. Two days later, I went to Tire Kingdom and was told by a female customer representaive that she would not honor the alignment package but would rotate the tires. I explained that I had called earlier in the week and I was informed it would be honored. She again said nope. I replied that I drove there that morning beause I was told it would be honored and I wasted my time by driving there. She accused me of raising my voice and threatened to call the police despite the complete absence of any threat. I only expressed disapointment and disbelief that she refused to honor the representations made by another customer service representative. In my view, she was rude and escalated the situation. She then claimed she would have honored the package but since I raised my voice I had to leave or the police would be called. She pretended to be a victim. I have been a customer of this Tire Kingdom location for over 30 years but no more. They lost my future business. This customer service representative was very rude, threatening, and not interested in keeping me as a customer. She instantly threw away 30 years of trust and goodwill. read more

extremely poor customer service, I entered the store, the only customer, Kevin said hello can I help you, I started to state my request but before I finished the phon rang, Kevin ignored us from that point and dealt with the phone call, as the first customer, I thought I would receive service, I guess phone customers take priority. I walked out but feeling very unhappy I went back in and asked for the manager, Kevin was the manager, I stated that ignoring us for a phone call was rude, he said, I thought it would be quick. if the manager acts this way I hate to think how the employees treat customers, not surprised I was the only customer there. Definitely would not recommend for any service! read more

Now Mavis. Great service. I like working on my car. But when I reached a spot that I couldn't handle, they did. What would take me 2 hours to do, they did in 5 min. at a reasonable price. Highly recommended. read more

Replaced my 2 rear tires in 20 minutes. Prompt, professional service. Thank you Scott Pierson for the professional service. read more

What an amazing tire kingdom! They workers greeted me at the door with a smile and got right to work! Shout out to jay, Jason and Steve y'all are amazing at what you do! Top notch service will be back for any issues with my car!! read more

I took my BMW M3 to this particular Tire Kingdom and they did a superb job! From the technicians to the service advisors and especially the manager Jeff, they were very professional, let me know at every step of the way what they were doing and how much it would cost, even looking for the economical solution for issues they found not trying to gouge me for more money. It is great to have a trusted shop close to where I live, I'll continue to take all of my vehicles there for service! Thanks again! read more

Tire Kingdom - Accessing the rear shocks - Tires Near Me - Titusville, Florida

Using these people over the last 30 years and I am more surprised than ever at how friendly and eager they are to get your job done. Today they were swamped and I had a flat yet they made time to help me out. John Smith helped out my daughter when her battery died and he brought her a replacement after closing time. read more

Service, service, service. Quality, quality, quality. Can't repeat either one of those words enough times. PS Special is now a Reserve World Champion. Nothing but the best for out horses. read more

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Awesome service, great value, very friendly and honest people. Very convenient. I had tires installed a few months ago and had great experience. will definitely come back again. read more

I had a flat tire on my trailer and I brought it to tire Kingdom fully expecting to leave it there for the day while they repaired it. To my surprise they took it back into the shop right away and I was in and out of there in 10 minutes. Super friendly staff and very professional. I would strongly recommend having all of your tire and brake work done there. read more

My faith in people has been restored, Thank you Hector for the amazing customer service. After my alignment contract was denied due to new ownership , I of course was very upset and I left a review stating my feelings.I was not only assured by a Mavis rep that my contract would indeed be honored, I was called by store manager Hector. Upon arrival for appointment I was again assured that the contract was honored as well as feeling like he actually cares about his customers, I am again a loyal customer . read more

I ve been going here awhile now and love the work they do as of to I am upset that once they where finished with my oil change they told me it was $80 dollars when I been paying $30 and the reason being they got bought out however they dont tell you until they done read more

This Tire Kingdom is working hard to be a great location, John is efficient, HONEST and the repairs were done correctly.

I brought my wife's car in with a punctured tire. We had bought the tires from a tire dealer in Ohio when we lived there, and they don't have any shops within 100 miles of here. Tire Kingdom took care of us and worked with the Ohio company to get the repair covered under the warranty issued in Ohio. Service was quick and efficient and they had it done in under an hour. THANK YOU to everyone at TK that helped us out. read more

Never go here again. I discourage anyone else from visiting. Never had a positive experience and they charge much more than anyone else. Do yourself a favor and look down the street, anywhere down the street, you save hours of waiting and a good deal of money too. read more

Robert the GM made my visit very fast and was polite, he made me aware of current issues that could be a problem and what could be done. Didn't feel pressured to buy like these other mechanics make you feel. Really helpful. read more

I had a 3 p.m. appointment today for an oil change. I had a coupon for it. The coupon price was $49.99. They would NOT honor the coupon at all! The coupon does not expire until the end of next month!. I will NEVER, EVER do business there again. Needless to say i did NOT get my oil changed at their price of almost $65! I will have it changed tomorrow at a different location! read more

Great service and staff Jack and Yuma make things happen they shoot straight. Every visit is on time and fix my needs

I want to echo the negative comments of most of the ones given about this TK Store on Washington Ave (US1) and one of its employees in particular, Jeff, I think he may be the manager. I had a tire repaired and after only driving about 3 miles the tire went flat again. Jeff told me that my wife HAD to have hit a pothole or a curb and caused the tire to go flat again. My wife says no such thing happened. But Jeff, and his alleged 15 yrs of experience in the tire business says it had to have happened that way and not a failure of the repair just done. Of course he wasn't there but he knows what happened and came just short of calling myself and my wife liars!!! And then he had the nerve to suggest I buy a new tire from him because the tire was damaged and not road worthy. He ended the discussion by telling me to take my tire and get out of his store!!! My advice is to stay far away from this business or you are likely to become the next victim of people who seem not only incompetent but unscrupulous in their dealings. Others may feel differently but that is our story and our opinion! read more

What joke, went in for an alignment on my truck with a straight axle front end. I saw tire wear from an obvious excessive toe out issue. The woman (that was supposedly a trained alignment tech) said the top of the tire was in to far and that was the issue, the manager (complete thief) agreed with her and and said it needed shocks for near $1500. WOW!!! Funny shocks were only weeks old and installed by dealer at the same time the tires and brakes were done. (There alignment rack was down or they would have done it) So, I asked the tech (if she should be considered that, I leave to your independent judgement) so the tire is leaned in, wouldn't that make the tire wear on the inside edge with the camber off? She said no, that's the toe.... I asked, so what is the camber? She replied, that's not on this type of truck! I then asked (just for the fun of it at this point) what's the eccentric on the upper ball joint for? She then replied, there is no adjustment on the ball joints... Even after I pointed them out, she said I was wrong and she had just finished classes on that alignment machine.... Money well spent I assure you... very friendly people in general, but at least the ones I interacted with are utterly and completely CLUELESS and are the reason mechanics as a whole get a bad rap! As for the manager, he is there for his commission only, NOT to really honestly repair vehicles... I took the truck to an actual alignment shop, where they found the toe was out way too far and the caster/camber was all within manufacturers specs. read more

i see tire kingdom advertising tires again...beware tire customers....when ur car is on the lift...they find tons of things wrong with your car!!! all not necessary!! they turned my car into an undrivable unsafe vehicle!!! sued them..and won!!! please please dont get repairs done bytheir uncertified mechanics!!!!! they are tire kingdom......not repair kingdom. read more

It cost me $79.51 to change the oil. Over three times the price I was quoted. Be very careful with this Tire Kingdom ripoff store

Gave me an alignment after I told them four times I didn't want one then gave me a credit I come back hoping they would have my 95$ credit on file because I had lost my paper of course they don't and won't honor it lost a lifetime customer over it! No customer service! Rip off anyways will never go back! Do not go here! They should have just given me a refund to begin with and now my money is stolen by them how convenient for them! read more

RUN.. DON'T WALK! I was lied to about needing front tires due to a wobble issue I was having, I was told my tires of 9 months were worn so I immediately had them replace them. I was lied to about needing 1200.00 worth of front end work. The wobble was identical after they replaced my supposedly bad tires! My rear tired was less than half inflated, a tire I asked them specifically to check while it was on the rack. I went back after spending 450.00 on tires because the wobble was quite prevalent still and in fact seemed worse. I was told it was now due to my controller arms/bushings etc, that were bad the mgr insisted needing to be replaced as well. I also told him my rear tire still looked like it was low, he said they filled all tires and it was just fine. Being a woman doesn't make me an idiot. I l went out and pulled my car to a back bay to have someone in there check my tire pressure, She did, she was embarrassed, the rear tired had 20 pounds, not the 42 it was supposed to be. It could have blown out causing harm to me, my elderly mother and my car. She herself said there was no way anyone checked, let alone filled the rear tires, the dust/residue hadn't even been disturbed, it sure was after she properly filled them. She also said the 2 new tires they'd just installed were not inflated correctly either and again apologized. I was very upset and disturbed at the blatant neglect and went back in to discuss it with the manager. He was extremely rude and condescending telling me I was wrong and so was his tech that just filled them properly and told me I needed a new back tire if it was that low after 1 day. i told him it was never filled and he knew it. He insisted his tech did check and properly fill each tire when they put the 2 front tires on. I told him I would have held the store liable due to negligence, he knew I was heading out of town in my car for a long distance trip, with my elderly mother. That tire would have blown, He escorted me out of the store, insisted I was wrong, they did NOTHING wrong and to go. His behavior was dismissive, uncaring and extremely rude. Not even one apology. I took my car to 2 other shops, as the wobble was as bad if not worse. The tires they put on were so out of balance, one, extremely so. I had to pay Firestone to rebalance them, and like magic... the wobble was GONE! The previous rear tire they'd replaced 5 months ago was so badly out of balance, causing the wobble, NOT FROM BAD FRONT TIRES LIKE HE TOLD ME! Both shops also confirmed MY CAR DID NOT NEED THE REPAIRS YOUR MANAGER CLAIMED either on the front end.. 2 other shops have no reason to lie, nor did I taint them telling them what I was told. I told them afterwards and they both said I was sadly misinformed. I was told I do probably need an alignment by both shops. This is unacceptable. This manager should be fired. I am disputing the charges for the new tires, I am filing a formal complaint with their corporate office. DO NOT GO THERE!! read more

Went to Tire Kingdom beginning of August 2015..I went in for an oil change as they were listed on line for that service as well as tires...I made an appt. on line and when I got there they were pretty busy. The wait wasn't too bad, they took my car in about 15mins after my appt. time. The office guy, possible manager, was the most unfriendly zombie like man I have ever talked to. He was so business like that he creeped me out.. not business like in a good friendly way but acted like he was put out that I was there, and he actually had to talk to me. Hey I know oil changes don't bring them much $$$$ but they advertise about them. soooo? ..Well they got money from me! I needed windshield wipers, so while I was there I figured I would get them. The Z man got my correct size and brought them to the counter. He asked if I wanted him put the new ones on for me...I said yes so he took about 15 to 20 seconds on each and wella !.. My car was finally done , I went up to pay, the bill was $73... I said whoa, why is this so high...I didn't know the price of the wipers, so it seemed real high considering the oil change was below thirty dollars... well when I read over the bill I saw a $ 10.20 charge..He said it was labor to install the windshield wipers! What???? I could have gone down the street to the auto parts store and they would have put them on for free!!!! Well weeks went by and instead of parking on the sand at home I parked in the driveway. The next few day there were big oil spots on the driveway, we have three cars so we really didn't know which one was leaking at first..I didn't even consider that my car could be leaking, since it has never leaked anything...well it was mine,,,When I found time I drove to a Meineke on Merritt Island and asked if they could check to see where it was leaking...(I did not want to go back to Zombieville to have them recheck their work,) ,The tech said the oil filter was extremely loose and was leaking oil!!! and he didn't charge me to inspect and fix the problem... so I am giving the Tire Kingdom on Washington st. in Titusville "don't go there review" Unfriendly, over charging, and shoddy work,,,they ruined my nice white driveway!!! nice big oil spots now..... read more