They had my car for 2 weeks till they told me they found the problem, charged me almost $600 and…read morenever fixed the problem!!! I took the car somewhere else and they said that was not the problem with the car and they fixed it for $200. Have not had a problem since. So do not take your car here for service!!

Exceptional service, Easy in and out. No nonsense that typically a dealership gives you along…read morewith the 45+ wait time at a dealership.

Great service! If you are going to Strickland Brothers for service, they will not only take care of…read moreyour car, but they take care of their customers also! They make sure everyone is fully hydrated and always are adamant on answering all questions!

I am writing to update my original review about Tire Kingdom which can be read below. After I…read moreposted my review, I very quickly received a response with an apology and a phone number to call to resolve the issue. I called the number and talked with a very polite and competent person who listened to my explanation about my experience. After acknowledging something went wrong, she said I should expect a call from the regional manager. Shortly thereafter, I received the promised call from the regional manager. I explained my recollection of the events to which he replied that it was about the same as the account provided by the customer service representative. He apologized and explained there was a communication breakdown and that Tire Kingdom location should have honored the alignment program I previously purchased and free tire rotation for the tires. The regional manager offered me a few options to rectify the situation. I chose to meet him at the same Tire Kingdom location the following morning. When I arrived, he greeted me and was very friendly and professional. He assured me that they would honor the prior commitments made by Tire Kingdom. I was also introduced to the store manager. I did not see the customer service representative with whom I had the issue. The work was completed on my car as promised. I commend the Tire Kingdom/Mavis corporate and upper management team for their rapid response to resolve my issue and to restore my confidence in this company and my plan is to continue to do business with them. In 2022, I purchased a 5-year alignment package from Tire Kingdom and in 2023, a set of tires with free life-time rotation. I was aware that Mavis purchased Tire Kingdom a couple years ago so I called to check if the alignment package and tire rotation would still be honored. I was told over the phone they would honor the alignment package but not the tire rotation. Two days later, I went to Tire Kingdom and was told by a female customer representaive that she would not honor the alignment package but would rotate the tires. I explained that I had called earlier in the week and I was informed it would be honored. She again said nope. I replied that I drove there that morning beause I was told it would be honored and I wasted my time by driving there. She accused me of raising my voice and threatened to call the police despite the complete absence of any threat. I only expressed disapointment and disbelief that she refused to honor the representations made by another customer service representative. In my view, she was rude and escalated the situation. She then claimed she would have honored the package but since I raised my voice I had to leave or the police would be called. She pretended to be a victim. I have been a customer of this Tire Kingdom location for over 30 years but no more. They lost my future business. This customer service representative was very rude, threatening, and not interested in keeping me as a customer. She instantly threw away 30 years of trust and goodwill.

extremely poor customer service, I entered the store, the only customer, Kevin said hello can I…read morehelp you, I started to state my request but before I finished the phon rang, Kevin ignored us from that point and dealt with the phone call, as the first customer, I thought I would receive service, I guess phone customers take priority. I walked out but feeling very unhappy I went back in and asked for the manager, Kevin was the manager, I stated that ignoring us for a phone call was rude, he said, I thought it would be quick. if the manager acts this way I hate to think how the employees treat customers, not surprised I was the only customer there. Definitely would not recommend for any service!

The gentlemen helping me were very nice and didn't offer me anything I didn't need! Will definitely…read morebe the place I take my car for now on!

Service has gone downhill. Paid over $200 for a high milage oil change and transmission fluid…read morechange. They didn't check any lights or tire pressure. After they completed the work and I paid they tell me the transmission fluid is still dirty and I'd likely have to replace the filter. Once looking it up, it became apparent that I would have to drain the transmission fluid I just paid $100 for in order to replace the filter. That is completely unacceptable. They're more concerned with speed than quality. I've also had their newly painted black ceiling drip all over my car before as well. Luckily they cleaned it in time. Ridiculous.

Pep Boys- Titusville Purchased 4 Tires included Road Side…read moreassistance maybe 30,000 out of 50,000 Tires Husband Ran over major something in road trashed one tire. I contacted our local PepBoys we had David as our transaction He was so Awesome! They honored the road hazard we had received a great credit on a new tire we purchased road Hazard again total out the door 73.00 A++++++ Thanks David Pep Boys of Titusville Jerry Anderson Chrissy Haller -Anderson

Went to Pep-boys for a alternator replacement that was $443. They left exposed wires for the…read morealternator not even covering them. When I took my car to my normal mechanic for a manifold replacement I saw a wire dangling and my radiator was unplugged. Nobody has been in the engine bay since the car left Pep-boys. They denied doing anything when since I've had the car nobody has touched that radiator cable. It can't come un-done on its own since its held in by a clip that needs to be pressed to un-clip. They denied doing anything. This type of service for $443 for a very important component is not worth it one bit, especially leaving exposed wires next to a alternator. I'm personally never going back to pep-boys for auto repairs.

My preowned 2022 Nissan Pathfinder had frequent dead battery issues. Rudi & another one of his team…read moremembers did some troubleshooting and found that the battery was bad. The battery was replaced, and the charging system checked and the problem was solved. Rudy and his team have done excellent work on 2 of our vehicles and we are extremely pleased with their work and pricing. These guys are very knowledgeable and thorough with their troubleshooting skills and service. The service we brought our cars in for were completely resolved.

Rudi has worked on a few vehicles for me, and one for my sister. After the integrity they have…read moreshown and the over the top customer service I've received I won't take my cars any place else. The pricing is more than fair, and he stands by his work 110% and the work is always surprisingly fast.

Jamie serviced my beloved old Soul from bumper to bumper. I had neglected maintenance for years but…read moreJamie made sure that my car was properly serviced and safe again.

I requested Jamie told install 4 brand new motor mounts. What was supposed to be a quick cash job…read moreturned into a nightmare when he broke one of the mounts, charged me full price of a price $100 more than any other local mechanic, then complained that it was more work for him because he had to put the original mount back on. He said he would complete the job after I ordered the replacement part, but that was months ago, he won't answer the phone or return my calls. I reached out to his wife which has done nothing. People like this are the reason you can't trust small businesses. This place is a rip off!

I have been going to Dave for years. And his team is only getting better and better. I have had…read moreover 50 work vehicles that he managed for years and kept them running in tip top shape!!!!

Be careful they have multiple numbers under different names wanted to charge me over 225 an hour…read morelabor 1200 for a water pump. I don't believe the reviews I see. Got mine done for 375 elsewhere. They were double anyone in Titusville.

My Toyota Highlander needed extensive front end repair. Work was timely, fairly priced, and done to…read moremy complete satisfaction. Nice people.

This auto-service is outstanding, and I felt so lucky to find it. I was on Black Point Wildlife…read moreDrive in the National Wildlife Refuge when my Subaru Outback warned me that the battery in my access key was low--this is not a place where AAA could have come to help me. I googled Subaru dealers--nearest one in Melbourne--then found Tuffy Tire and Auto Service. They saved me! I had them replace the batteries, bought new tires, & had a much needed brake job as well as an oil change. This is a rare auto-service staffed by honest and expert personnel who try to find every discount they can offer you and who don't try to sell you anything you don't need. Having car problems when away from home (I live in NC) is scary. Finding a gem like Tuffy Tire and Auto Service allowed me to relax and enjoy the rest of my trip. I left feeling like everyone there was a friend, and that's pretty rare. I cannot recommend the Titusville Tuffy Tire and Auto Service highly enough. 5 stars? I'd give them 10.

Wanted 800 for a 4 hr repair. they are on the high side of auto repair. they are not what you are…read morelooking for.

Always excellent and fairly priced repairs! Short wait times as well. The owner and his team are…read morefriendly, helpful, and honest.