Dow's Automotive is consistently top-notch in every aspect of automotive repair…read more Friendly, knowledgeable staff Expertly skilled technicians Impeccable integrity Flexible scheduling We've been getting our cars serviced here for years and highly recommend Dow's Automotive.

Very professional AND honest. We use them exclusively. You do not have to worry that they will rip…read moreyou off.

Came here over a week ago to get 4 new and an alignment. Victor did a great job. Prices and service…read morewas excellent. However, the car seem to vibrate the faster it would go. I managed to get there today. Kevin wasn't very helpful, he didn't want to prioritize my needs. I explained I'm leaving on a long trip first thing in the morning. This is why I planned on getting my new tires well in advance. This issue is on them and I'd appreciate them correct it. He finally saw it my way on got my car in. After an hour and half. He took care of the issue and admitted the tires were not balanced correctly. He did not apologize for the problem or the attitude. He just handed me my keys and walked away. Very disappointed.

Excellent service and very professional. They got my tires shipped in the next day and got me an…read moreappointment the same day the tires arrived. I waited while they mounted and balanced all 4 new tires and I was in and out in less than an hour. The staff is all very friendly and helpful.

I have been to many auto repair shops in my life, but I have never been to one better than Two Sons…read moreon Rt 236. They are honest, do great work, and their price is best! Their number is (207) 439-3430

Honest, local shop. Anytime I need something done I know I can trust Two Sons to give me an honest…read morequote and do superior work - that's hard to say these days. I highly recommend them.

Made an appointment to have OEM wheels and tires installed. Wheels were not on the vehicle, I…read morebrought them with me. I was going up in size from 16 to 17 inch. Same exact bolt pattern. Buying the tires from them, which were ordered prior to the appointment. The man who helped me stated that they don't install tires and wheels that are not currently on the vehicle ?! Umm yes you do. They did it on my other vehicle. Asked me where I got the wheels, don't know where they came from or if they fit my vehicle. With a look on his face like I'm an idiot. Umm yes they do. Explained that they came from the exact same vehicle, just not my vehicle. He said we don't know if the bolt pattern is the same. Yes it is, because these wheels came from the exact vehicle as mine. Completely dismissed me because I'm a woman. Was very obvious, acting like I was an idiot. Wasted my time and didn't even bother to listen or help.

I have purchased a set of 4 tires twice both times a very good experience. Along with the purchase…read morecomes the offer for free rotation so I made an appointment for 1PM they did say it might take 1.5 hours. I got to the appointment 15 minutes early. At 2.30PM my car was still in the parking lot. POOR service with certainly no expression of regrets from the staff. So, i got my keys and left. The bottom line is I wonder if they treat customers who wouldn't be paying differently than those that are there for services that will need payment. SO MUCH FOR FREE benefits.

I have to admit, when it comes to car service I have not been very loyal to any place, until now…read more A while back my car was making a strange noise and I took it to another place and they said it would cost me 50 bucks to take it for a quick spin to hear the noise. I was appalled and headed over to Davies. They were busy, as they always are, but had one of the mechanics jump in the car and take a quick drive with me. He told me the issue and I made an appt and had it fixed right away. Since then, I've had oil changes, on both my car and my teenage sons car, as well as other issues that come up. They are honest, fair and my new go to for all my car needs. Thanks Davies!

Saved me at least $200 on replacement tires for my wrangler. Cannot recommend enough.read more

I just finished my First transaction…read more New exhaust...a great triage of some other areas, that they recommended ...I just wait. The price was half, of what I budgeted! Great use of txt - to convey a work order. Job completed in a day.

This place saved us!! Our muffler fell off on i95s and every single place turned us away except…read morethese guys! Not only did they accept us spur of the moment, they were polite and friendly to two frazzled travelers.

I would just like to thank VIP Tires & Service and to everyone who contributed to my experience…read moretoday. I called earlier today in desperate need for an inspection. They told me they had a full day with no openings but if i wanted to drop my car off for a few hours they would fit me in (score!). I then asked about the cost for the service and they said there would be no cost due to a special they've been running all week ( double score!). I dropped my car right off and waited till it was done. By the time it was done, they unfortunetly ran out of the stickers that i needed for my car and i had to wait an extra 30 minutes until they could retrieve them. However, they were very apologetic and gave me the best customer service i could have asked for. No complaints here, it was a great experience, thanks guys!

Fool me once, shame on you. Fool me twice...? Ouch…read more Yes, we trusted VIP Tires & Service in Portsmouth, NH a second time. We felt certain that our previous poor experience - in June 2023 - had been a fluke. This time, VIP seemed the most convenient location for what we thought would be a quick repair: My husband saw coolant leaking from the right front side of our Honda CR-V. We assumed it was a reservoir issue. Worst case, the thermostat housing might need replacement. RepairPal and at least one other car estimate site suggested that the repair, including labor, would be between $647 and $779. Of course, we hoped for less. My husband arrived at VIP in Portsmouth shortly after 8 AM; the repair bays seemed already filled. However, the VIP mechanics were able to look at the car within about an hour. They said that the problem was related to the tubing connection between the reservoir and the thermostat. The estimate at that time was less than $500; my husband recalls it being far lower, but he's not sure of the exact figure. After that, they told my husband that they were shopping around for the best price for the needed parts. Unfortunately, many of those resources were hours away from Portsmouth. At 3:35 PM, my husband email'd me that the necessary part/s had finally arrived, and they'd begun work on our car. According to the receipt, the work was concluded and our car was out at 5:24 PM. The bill came to $1197.63. Of that, the parts came to $420.63; $849.00 was for labor. That's nearly $100 per hour for every hour that my husband was in the waiting room, even when it did not appear that the car was being worked on. Maybe all of this is fair or even a great, low price for the work that was done. Neither my husband nor I have the necessary automotive background to be certain. Past labor costs were never that high. But one thing that is certain is this: We'll use sites like RepairPal in the future. They'd not only quoted us a price nearly half what VIP in Portsmouth charged us, they also gave us the name of a nearby, certified mechanic who'd honor that quote. UPDATE: Colleen C. at VIP replied promptly. Here's part of what she said, "When it comes to our pricing, we follow what's called book time or book price... Each job has an industry-set number of hours attached to it, and that's what we charge for -- not the actual time the car's in the shop. So if the repair takes our technician longer, you're not charged more. And if it takes less time, you're still only paying that fair, consistent rate. You're never billed for time your vehicle isn't being worked on." That's a contradiction in itself. On one hand, she says, "Each job has an industry-set number of hours attached to it, and that's what we charge for -- not the actual time the car's in the shop." But then she says, "You're never billed for time your vehicle isn't being worked on." (And yes, I noted the EM-dash in Colleen's reply; it's often a red flag indicating an AI response.) As I said in my initial review, it appeared that VIP had called around, looking for parts necessary to repair our car. They weren't able to work on our car until late in the day. That's fine. However, the actual car repairs seemed to take about two hours. But let's say that VIP _had_ actually been working on our car every hour it had been in the shop... almost nine hours. The $849 labor fee meant a labor charge of nearly $100 per hour. To us, that seems stunning. Worse, it's far longer than our vehicle was worked on. Even if we say that it took VIP an hour to diagnose the issue, plus an hour to find a shop with the necessary parts, and then two hours to make the repair... that's four hours, adding up to $200/hour in labor charges. That labor charge is why we won't trust VIP again. The numbers just don't add up, nor does their explanation. UPDATE #2: By sheer coincidence, we were at the post office when a VIP staff member, Favian, was there. He explained quite a bit, including the extra work that had increased the cost of our repairs. So, I have - with some uneasiness - changed my review to 2 stars. Favian also explained that VIP's standard labor charges are $170/hour. That's stunning. Our regular mechanic in Orlando, Florida, doesn't charge anything close to that. UPDATE #3: We discovered that the hood release had been broken while our car was at VIP. Now, to check the oil level, etc., we have to push our fingers under the hood and find the latch to open it. So, this review is - once again - one star. My husband and I are still unhappy that we were given an estimate of less than $500 for the repair, and then - with no warning - given a bill of over $1100. For that reason, plus our 2023 experience at that same VIP location, we will not return to that shop.