They did a professional job.. no waiting room, just sit in your car and the technicians come to…read moreyou. Veterans get a 15% discount and offered me the discount after seeing my license plate. I didn't give them five stars because they didn't reset the oil change reminder notice.

Clean, fast, pleasant, competitively priced, products suffice. I am not sure what else you could…read morewant out of it. I don't think any of them wear a bra and their sign is red.

I just finished my First transaction…read more New exhaust...a great triage of some other areas, that they recommended ...I just wait. The price was half, of what I budgeted! Great use of txt - to convey a work order. Job completed in a day.

This place saved us!! Our muffler fell off on i95s and every single place turned us away except…read morethese guys! Not only did they accept us spur of the moment, they were polite and friendly to two frazzled travelers.

Wanted four new tires and an inspection, that's all. They charged me for the tire protection plan…read moreand failed me due to one of the numbers on one of my plates peeling. I know they don't make the rules, but I also know they have some discretion here. Ludicrous that this is a safety violation. Emailed them about the service I didn't ask for, waiting to hear back. Competitive pricing on the tires, so there's that. Overall, wouldn't recommend.

I brought my tire to this regional establishment trusting in their knowledge of tires . I had a…read morenail in my tire with a fast leak and was spending the night in Portsmouth, NH to celebrate my sister's birthday. While visiting Portsmouth, Sullivan Tire told me I needed 4 new tires and I had 5/32 the tread left. I knew they were full of s$&@ because I had no indication of tire wear from my regular service providers. But as a woman with 3 small kids in tow they saw an opportunity. 2 independents have said i have plenty of tread left and my plugged tire works great. This location is crooks.

Went to the Woodbury Ave, portsmouth location for an oil change. Manager came out and said "got a…read morephysical card?", I said "no we have a​ fleet account, you have our card on file!". He went on to say that he's had problems with us before and because of identity fraud, we need a card, so I told the office, they suggested the Seabrook jiffy lube, I went there, got an oil change, told him of the portsmouth fiasco, and he said "come back here anytime!" Long story short, I suggested Valvolene instead, probably nicer service! Either way. I will never take my personal cars to the portsmouth location again and will convey the same to friends and family.

I wish zero stars was an option. As I pulled in for the fifth time this week to try and get an…read moreinspection, with the inspector leaving early the other 4 times, I pulled in 5 min before their opening time to an attendant telling me it will be 3 hours. I said hey I was told to come back at 8am sharp today, he scoffed and said you have to get here sooner than that. After then stating "well this is my fifth time trying" he literally said "well looks like its going to six now" No. it actually wont be 6. Dont go to this place. they take zero pride in customer service and have absolutely no interpersonal skills. If i could use some profanities i certainly would right now.

Dow's Automotive is consistently top-notch in every aspect of automotive repair…read more Friendly, knowledgeable staff Expertly skilled technicians Impeccable integrity Flexible scheduling We've been getting our cars serviced here for years and highly recommend Dow's Automotive.

Very professional AND honest. We use them exclusively. You do not have to worry that they will rip…read moreyou off.

Brian & Mike have serviced my 2017 Sonata turbo for 6 plus years. They were good about everything…read morebut returning calls. Well, they just cost me my trade-in value and the need to lease a new car. They thought my car was burning oil but before my next oil change was due, my car's engine was shot. I called Brian, as usual he was going to call me back...nope! Cannot suggest using Precision Auto. I believe they've gotten too busy for proper service. ~B Drake a very unhappy customer!

I called Mike, the owner yesterday with a problem with my 2017 gti. Mike was able to listen to the…read moreproblem and help me troubleshoot the issue easily and confidently. I will be taking my gti to Mike to have my Bank one O2 sensor replaced, and for all my gti needs. Customer focus and honesty are what Mike and Precision Auto embody. Thank you, Mike- much Gratitude! #Honesty #Cutomerfocus #Skills Sincerely, Don R

I took my car to Walmart for 4 tires that I had pre-ordered two weeks in advance. I showed up…read moreprecisely on time for my scheduled appointment. There was nobody on the floor for at least five minutes, when an employee and his girl walked past me into the tire room (employees only) and got the manager to help THEM with paperwork, which took another 20 minutes, no joke. I had gotten tired of standing in front of them and decided to sit down in view of the desk. At no point was I greeted in any way. The cashier proceeded to finish with his fellow employees and started to walk back into the tire room when I asked him,"Are you the manager?", to which he agreed. He apologized for the 20 minute wait I had, which really never would have happened if someone had been at the front desk at my appointment time. I felt second-rate not even being greeted and having an employee take precedence over me. I'm not generally picky about this stuff...I don't struggle with feelings of entitlement. The manager was nice when processing my transaction, but the lack of good customer service is glaring. True, things like this happen from time to time, but really Walmart, you should be ashamed of yours. Other details...while shopping in the store I got a text that my car was ready. I came in to see my car still on the lift and the tires still being worked on. Fail, fail, fail. I was told it would take an hour to do the job...my appointment was for 1pm, I drove away at 3pm. Something just isn't right here. Cheap prices, though. The tires were adequately installed...a minor vibration exists in one tire that may be from a bad rim(new used car).

I regularly go to the Walmart Auto Center for oil changes and tire service and are very happy with…read morethier service. The staff is always friendly, helpful and professional. They not only do the service I came for, but will offer information as to issues they might find. For instance, some of the tires I prefer are not stocked by the Walmart centers, so I purchase the tires on the Walmart website (provided by independent suppliers) and have them shipped at no charge to the store. On one occasion, the sales associate pointed out that the tires' date codes were beyond the industry recommended useable life (not Walmart's fault) and that they would refund my money in full, so I could reorder. Walmart prices are usually unbeatable and their service charges are well below the average of other providers. They work on a first come first serve basis and are they are very timely (unless of course you arrive during peak hours). ....and will usually be notified your car is ready before you finish your Walmart shopping experience. Dana B. - Kittery ME

Traveling around New England on a girls trip when our older car started making some funny sounds!…read moreBob "not Bob" -Dave-fit in checking it out and fixed some things! He was so kind and explained everything. Addressed the most important issues and gave us a list of the things that should be fixed later. His pricing was fair! This is a gem of a repair shop!

Honest, hard-working and fair. Can't say a whole lot about waiting room (there is none) lol but…read morethat's not why we are there. The entire family brings our cars in for inspections. Bob's/not Bob - great guy - wish I could remember his real name

Fool me once, shame on you. Fool me twice...? Ouch…read more Yes, we trusted VIP Tires & Service in Portsmouth, NH a second time. We felt certain that our previous poor experience - in June 2023 - had been a fluke. This time, VIP seemed the most convenient location for what we thought would be a quick repair: My husband saw coolant leaking from the right front side of our Honda CR-V. We assumed it was a reservoir issue. Worst case, the thermostat housing might need replacement. RepairPal and at least one other car estimate site suggested that the repair, including labor, would be between $647 and $779. Of course, we hoped for less. My husband arrived at VIP in Portsmouth shortly after 8 AM; the repair bays seemed already filled. However, the VIP mechanics were able to look at the car within about an hour. They said that the problem was related to the tubing connection between the reservoir and the thermostat. The estimate at that time was less than $500; my husband recalls it being far lower, but he's not sure of the exact figure. After that, they told my husband that they were shopping around for the best price for the needed parts. Unfortunately, many of those resources were hours away from Portsmouth. At 3:35 PM, my husband email'd me that the necessary part/s had finally arrived, and they'd begun work on our car. According to the receipt, the work was concluded and our car was out at 5:24 PM. The bill came to $1197.63. Of that, the parts came to $420.63; $849.00 was for labor. That's nearly $100 per hour for every hour that my husband was in the waiting room, even when it did not appear that the car was being worked on. Maybe all of this is fair or even a great, low price for the work that was done. Neither my husband nor I have the necessary automotive background to be certain. Past labor costs were never that high. But one thing that is certain is this: We'll use sites like RepairPal in the future. They'd not only quoted us a price nearly half what VIP in Portsmouth charged us, they also gave us the name of a nearby, certified mechanic who'd honor that quote. UPDATE: Colleen C. at VIP replied promptly. Here's part of what she said, "When it comes to our pricing, we follow what's called book time or book price... Each job has an industry-set number of hours attached to it, and that's what we charge for -- not the actual time the car's in the shop. So if the repair takes our technician longer, you're not charged more. And if it takes less time, you're still only paying that fair, consistent rate. You're never billed for time your vehicle isn't being worked on." That's a contradiction in itself. On one hand, she says, "Each job has an industry-set number of hours attached to it, and that's what we charge for -- not the actual time the car's in the shop." But then she says, "You're never billed for time your vehicle isn't being worked on." (And yes, I noted the EM-dash in Colleen's reply; it's often a red flag indicating an AI response.) As I said in my initial review, it appeared that VIP had called around, looking for parts necessary to repair our car. They weren't able to work on our car until late in the day. That's fine. However, the actual car repairs seemed to take about two hours. But let's say that VIP _had_ actually been working on our car every hour it had been in the shop... almost nine hours. The $849 labor fee meant a labor charge of nearly $100 per hour. To us, that seems stunning. Worse, it's far longer than our vehicle was worked on. Even if we say that it took VIP an hour to diagnose the issue, plus an hour to find a shop with the necessary parts, and then two hours to make the repair... that's four hours, adding up to $200/hour in labor charges. That labor charge is why we won't trust VIP again. The numbers just don't add up, nor does their explanation. UPDATE #2: By sheer coincidence, we were at the post office when a VIP staff member, Favian, was there. He explained quite a bit, including the extra work that had increased the cost of our repairs. So, I have - with some uneasiness - changed my review to 2 stars. Favian also explained that VIP's standard labor charges are $170/hour. That's stunning. Our regular mechanic in Orlando, Florida, doesn't charge anything close to that. UPDATE #3: We discovered that the hood release had been broken while our car was at VIP. Now, to check the oil level, etc., we have to push our fingers under the hood and find the latch to open it. So, this review is - once again - one star. My husband and I are still unhappy that we were given an estimate of less than $500 for the repair, and then - with no warning - given a bill of over $1100. For that reason, plus our 2023 experience at that same VIP location, we will not return to that shop.

I started at another tire shop (no name), but maplpppnager told me to hold on while he took two…read morecalls, and I was patience enough to walk outside and call VIP. A place I've been before last year. I was only a mile away from VIP, but I stopped. Regretted but on track now. Needed a tire balancing but did all four half the price. Thank you. I will be back. Truck rides smooth again and not Shaky....LOL

Excellent Job Installed 4 Goodyear tires…read more.. No problems Thank you Stratham location Fast service!

Brought my Jeep in for what I thought was a lower intake gasket leak, they changed my coolant,…read moreradiator hoses, charged me for two thermostats $194.00, they never did the lower intake gasket that they charged me $532.00 for. It ended up being a head gasket that was causing my issue. I ended up doing the head gasket myself. When I pulled the lower intake, I found the gasket was never done. Even after I showed them pictures they still said it was changed. I have been running an industrial maintenance shop for 30 years. I know what is new and what is not. I think I am going check my thermostat and see if that was even done.