What can I say! I wish I could give them more than ****5 STARS! I noticed my ancient car was getting loud... Then oud to the point where it was embarrassing just to drive down the street. So I phoned and made an appointment at Grays of course. On my way to the garage with the volume up on the radio,..it was so loud I wasn't able to drown out the sound. I was so fearful of getting stopped. When I arrived I explained that I would need to wait in the waiting area. No problem. Within 15 minutes the mechanic came in and explained to me what was wrong, along with the cost and how much longer the wait would be. I was elated to hear that I didn't need a new exhaust or muffler! It wasn't going to take the better part of the day , nor the cost break the bank!!!! I really can't say, but I don't think it took as long as the estimated time ... My car was brought out waiting for me. It was a nice, peaceful & quiet drive home! Grays - Thank You Again! read more

Great Service!!!! From out of town and Todd squeezed us in. Fixed my truck in a few hours - outstanding. They were recommended by a local girl we know. read more

Todd and Gray's Garage are my new goto service location. I was referred here by a nearby garage for suspension work they didn't do and the experience at Gray's was superb. I've done most of my own service DIY for over 50 years as a hobby though occasionally I need help with the big stuff. It's a comfort being able to talk with the owner about the repair and not have to chat through an intermediary. I will definitely be back. read more

Great local business with honest people . The service has always been top notch. Never disappointed

My car was having issues and I did not have a mechanic, I called Gray's Garage on a Friday morning. I spoke to Todd and explained what the car was doing. He told me that they were booked up for the day but said if I brought the car in he would test it for me. I brought the car right in and he tested it and said he would fit me in today and get the parts he needed and fix it for me. I left the car and he called me within 3 hours and told me its all fixed and all set for me to pick it up. Very reasonably priced! I was so amazed how I was treated and I feel Todd went above and beyond to get my car fixed. Such amazing service!! I will absolutely take my car here from now on, I highly recommend Gray's Garage to everyone! My car is running GREAT! Michelle M read more

Extremely helpful and knowledgeable. Took time out to diagnose an issue and provide a quick and inexpensive fix. Highly recommended! read more

I've been trusting Grays for 15+ years. Always happy with the work, honesty, and prices. My go to mechanic, always!

My car had been rattling underneath for a while especially when I drove over bumps. I originally brought it to the dealership and they didn't fix it. They said that they didn't see anything loose. I brought it to Gray's on the recommendation of my son and they knew what the problem was and fixed it that day. I was ecstatic. Finally my car no longer rattles and I was pleasantly surprised with the cost. They were fabulous and I high recommend them. read more

Todd has always been great w me! I have went to him since a teen (whether he's enjoyed my wonderful used cars or not ) . Great, fair, personable guy . He'll always tell you how it is , even if you don't want to hear it! I'd tell anyone who needed their car worked on, to go see him! Thanks again Todd& crew . read more

Gray's Garage is fantastic. Todd is very honest and up front with pricing, and he never tries to up-sell me on services. My extended family has been coming to Gray's for years and have always been very pleased with the high quality of work they provide. Todd and his guys are the only mechanics I trust to take care of my vehicle. read more

Grays garage is not your typical garage, they actually care about there customers and are not there to rip you off. I have been bringing my vehicles there for over ten years now and refuse to go anywhere else, I don't even live in Salisbury anymore I live in Raymond NH and I still bring my vehicles there! I first went there with my Ford Expedition which had just rolled over 100,000 miles, I gave them a laundry list of things I wanted done and told them they could have the truck for as long as it takes to complete the list. Well, the next day I got a call from Todd (great guy) telling me that there were some things on my list that I didn't need to do right away and could wait and save some money! Now I'm not saying all garages would, but most places would have just done everything even though it didn't need to be done just to make money off of me. After hanging up the phone I knew I was a customer for life! Over ten years later I still go to grays for all my mechanical needs and I recommend to anyone looking for a good, honest, and hard working garage to give them a shot, you won't be sorry. read more

Great service, fair price, very reliable! Will not hesitate to go back. Better than my Toyota dealer in many respects! BZ read more

I take my car here. I trust them. They have loaner cars! Yep, drop your car off to be fixed and take their totally sweet Buick (or Escort!) to work that day. No wasting a personal day because you need brake pads. One time a few winters ago, I brought my car here because it was making a helluva noise on the highway; sounded like the tires were going to come off. I had no idea what was going on but drove straight there. Turns out I had ice built up in the alloy wheels. Happens a lot, I guess. They chipped it out and didn't even charge me! What nice people. They could've sold me new rotors and I would've have known the difference (because I'm a girl, you know). I don't see them as much as I used to. My car now doesn't need much but routine maintenance. I'd go here for an oil change if they were open on weekends, but they're not. Can't fault them for that. I don't want to work on the weekend either. read more

This business recently crossed my mind the other day. I haven't live in Massachusetts for a few years but this place sticks out as a painful memory. I used to take my car here to get "fixed" back in high school. These guys are hacks that will most likely give you back a car that's running worse than it was when you brought it in. One experience that comes to mind is when they replaced my shocks with old rusty ones. What fun. Do yourself a huge favor and never take your vehicle here. Like I said, I haven't been there in years and can only hope that they've been sued out of business by now. P.S. - one of their top reviewers has a profile picture of Charles Manson. read more

Broken down on the side of the road, whole electrical system out- thought it had to be the alternator. Friend told me to have AAA tow my car to Gray's Garage, since he always had good service with them. Gray's troubleshot the system to a shorted battery. Also asked if they could help me out with a stuck bolt on my valve cover (Subaru gasket leaking) and they loosened the bolts for me too. Quick service and awesome price. Highly recommend. read more

Have been bringing my cars here to Todd and Jodi and team for probably 7 or 8 years, including my FJ Cruiser with now over 200K miles on it. Always serviced properly, problem always fixed, quick turnaround, and always a reasonable/honest price. I've had many different repairs/services performed and it is always done right. This is for items ranging from brake pads, rotors, ball joints/axles, regular maintenance/service, diagnostics or as a sounding board for dealership required repairs. If I'm surprised by the repair cost it is usually that I expected it would have cost more. Two examples come to mind. Once my transmission was slipping on the FJ at a point when it had like 140 or 150K miles. So it was reasonable to expect I may need a new transmission and a high $$$ repair. Instead the transmission fluid was checked and replaced, problem solved for like $100. Another time I had a horrible rattling under the car..expecting the worst...maybe a $1000 repair, I was told it was fixed with a screw and $25. Who else does that? As to the one review I read here from some yahoo recalling something from years ago when he was in high school on a "lark" (right) my advice to you is to lay off the pipe read more

Highly disappointed with this shop! I went here only because my mother and step father have used them. I thought they were priced fairly. My engine light came on I went to AutoZone to have the code read, I called grays garage to make an appointment to have them confirm what the print out from AutoZone said. The price of the part (oil pressure sensor) at autozone was $15. After dropping my car off, The only call I got was saying the car is finished all set to be picked up!! I'm thinking what?!? The total price was about $180!! The breakdown... $130 is labor, avg of other shops in area $69-$88. The parts $45, avg cost of that $18-$21. Autozone was $15. In my opinion this is highly above average in my area, and the fact they just fixed it without calling! This really put me in a tough spot. I would have waited or shopped around after hearing their price, considering it's double of others! Don't make my mistake shop around before this place! read more

I'm kind of new to the Salisbury area and needed work done to an older minivan. Brought it to Grays for repair. They did everything I requested and actually went beyond and above what I asked them to do for the same price they quoted. I'm glad I found them. The most important thing to me, is having trust in your mechanic. They have earned my trust and all of my future business. read more

They do really good work for a very fair price. I trust Todd with my cars and I also trust him to treat me fairly. What more can you ask for from your auto mechanic?? read more

Gray's Garage is trustworthy and priced fairly. We have been bringing our vehicles there for some time now and are always pleased with their service. read more

My old mechanic retired and was nervous about finding someone who is trustworthy and does great work........they exceeded my expectations. Great! read more

Been taking our vehicles here for 16+ yrs and have never had issue . Todd always up front with what needed and price..get u in as soon as can when mostly car issues seem to just pop up..they have great attitudes...which today is nice! Great Local Shop! read more

Excellent service and fair prices. Everyone is very nice! I lost my mechanic I had for 20 yrs he retired and I am so glad I finally found an honest company to help me with my suv! Thankyou and I won't be going anywhere else!! read more

The best garage around here. Good and fair prices and the crew there should be on Discovery channel. . Gas monkey garage does not have anything on these guys read more

Amazing!!!!! My daughter thought something was wrong with her brakes and she brought her car here. That flat out told her nothing was wrong and they actually looked really good. Very honest. We will keep going here. read more

I have been going ot Gray's for years now following advice of a friend. These folks are like bringing my car to your dad to frix "Hey use my car while yours is in the shop, a got an extra!" " Hey you know this part right here, this is your problem, its just a little tweaked, I could get it replaced for 300 bucks, but if you look what i did, right here..I hooked a bracket up pulling it over. bam! Stronger than before, maybe not so pretty, but very safe- like new" And the bracket was only 15 bucks! " this is the very type of conversation I have had with these folks over the years, Honest, great costumer service and they really care about doing right by you. They take pride in givng quality service because they value their customers. THE BEST! read more

Great place. You can trust these guys. Always fair and explain all options.

I've brought my cars to Gray's for many years. They're always professional, courteous and always do great work at reasonable prices. I would highly recommend these guys to anyone looking for a competent and honest mechanic. read more

We have been customers of Gray's for many years and completely trust Todd and his staff to do a great and honest job. Our family has three cars and the Toyota Sienna I am driving has over 160K miles on it!!! Todd told me he will tell me when it needs to go-until then, I still like driving it and appreciate the roughly $400 in my pocket instead of the dealership's! Jody is also wonderful :). read more

I had heard nothing but positive reviews about Grays so it was on my radar. Then my former mechanic on Merrimack street recommended I junk my 2001 Cherokee. I took it to Grays and he had it up and running for under $300. Since then we have been bringing the Jeep to Todd and they have it running about as sweet as a 2001 XJ can. Just put a lift kit in and it is awesome. Like a new Jeep and he discounted the installation. He also helped my daughter on a holiday (last minute) on her 2001 4Runner with over 200k. So she is now a devotee. My son is about to make a maintenance appointment for his 2016 4Runner. We also bring our 2005 4Runner to him exclusively and have never been disappointed. These guys are the real deal! You can trust Todd and he has a talleneted staff to support him. I will not go to another mechanic. Also if you drive by you will occaisionally see a police car in for service. That must say something right!!! read more

The people at Gray's are the best. My wife and I both have our cars serviced there and always receive competent work at a fair price. They always check with us before doing any extra work that might be required and they work with us on things that can be put off or done a less expensive way. We have tried other mechanics in the past and Grays is top-notch. We are just regular people and not in any way associated with Gray's other than having our cars serviced there and I can say with conviction that they are just what you would hope to find in a mechanic. read more

Best service in this area. Great service and no surprises. These people know what they are doing and have taken care of my 2000 Acura TL. They will tell you what needs to get done and what can wait. If you need a mechanic, do not hesitate about bringing you vehicle into Gray's. read more