Quality work, friendly staff On time appt schedule. Great…read morevalue for the keys I will use their services again

Great experience at this full service repair shop. My wife's car seems to be a magnet for every…read moremail or screw on the road, needless to say A-1 has been our go to for these minor jobs, but I will trust them for any major problems that will arise in the future.

They have always done a great job when I had tires shipped to them. Clear pricing and while you…read morewait service.

This small tire and repair shop is a little off the main drag in Big Pine Key. On Saturday, January…read more24th, 2015, I was in desperate need of some help. My dad had driven our RV from Missouri to the Keys and had run into a low pressure situation. I stopped at the Mobil station near where we were staying on Summerland Key...no luck. The connector didn't fit. I then went to the nearest marine shop. No luck. The dumbo behind the counter said they didn't even have an air pump...even though there was one right behind his chair. He suggested I go on down the road to NAPA auto parts. I did just that. After listening to the two idgits behind the counter cuss at each other for 10 minutes and tell me that they couldn't help me, I just decided to look up a place on my own. I found Monroe Tire on Yelp, but it didn't have any reviews. I decided to go ahead and give it a try. It took me a bit to find it, and when I pulled up, I thought I again wasn't going to get any help. The first guy I talked to clearly didn't want to be there. He simply said that they weren't open and then got up and walked off. The owner then came outside, and I talked to him a bit. I know he was extremely busy and didn't really want to help me, but you wouldn't be able to tell it by talking to him. Keep in mind that I am in a huge RV, and adding air to the tires is no simple task. He really and truly didn't have the time to help me. I could see that he was backlogged, and that he was working the weekend to catch up. Regardless, I was in a pickle and didn't want to make the 23 hour drive home with low tires. After a minute of talking, he agreed to help. Even though he had a shop geared for regular maintenance, he brought out everything in his arsenal to help get the huge rear wheel caps off so we could get to the valves to check the pressure on the tires. Rather than go through the rest of the story, let me say this: he stopped what he was doing, helped me out of a very tough situation, laughed and joked with me the whole time and ended up only charging me $10. If you need help with any kind of auto service and don't give Monroe Tire a chance, you're missing out.

Parts done last so much for lifetime warranty! And phone disconnected…read more Don't trust these folks

I was having an issue with my 2016 Silverado. I went up and I talked with them and they told me…read morewhat they thought it was and we made an agreement and a schedule. I dropped the vehicle off they took care of everything changed the oil do a complete tuneup and I have not had the problem that I was experiencing prior to having it worked on. They were very customer oriented, excellent customer service. They communicated with me well and explained everything that they were doing and done.

A very good selection of items the team are exceptionally knowledgeable, very professional, and…read morejust good people. They go out of their way to help you no matter what your situation is.

Excellent and helpful service - seriously…read more OTOH, I despise replacing a car's battery.

Stay far away from this place, they will tell you they have done some work and they have not. Don't…read moresay you weren't warned

Took my car for brakes a few weeks ago. They did a rush job putting them on because the pads came…read morefrom Napa in key largo. This was in a Friday afternoon. Took it back Monday morning because something didn't feel right. They drove it for a few minutes and said nothing was wrong that we were just riding our brakes. They refused to take the tire off and look. Took it to another shop and within a few minutes found out that the brake pads were installed incorrectly. Very obvious when you look at the pads. The mechanic was too put out that we were questioning his work. It would have taken him 10 minutes to fix this instead he refused and now they have lost a customer. The only good thin is the owner has agreed to refund part of the labor. Guess we shall see. Picture with the arrow is the bad one.

Had some bad luck with a tire puncture in the sidewall, of course and the folks at KM were able to…read morereplace it with another make and model in no time. Even having to order it in, the tire was installed in a couple of days for less money than Tire Discounters.

We were on vacation in the Keys and our car battery died. We were so fortunate to have found this…read moreauto repair shop who saved our day. They also have a warranty on our battery that extends to other auto shops within their network. We received remarkable service and they allowed us to enjoy the rest of our trip.

I am not surprised by the low-star review. Purchased a long-sleeved shirt for my significant other…read more The prices were not clearly marked and surprised with the $42 price tag. We had to leave to make an appointment however returned a bit later to find them closed. Made the trip back to Sea Center the next morning to return the shirt. We hadn't even taken out of the bag and had the receipt. Lisa informed us that do not take returns. Lisa did at least try to contact the owner but Sea Center did not get back us. Not a good experience, at all.

Will not be using them for service again. I brought the boat in for minor repair to judge their…read morequality of service and their attentiveness to detail. Asked for service on trailer, and for broken brackets to be replaced,and Rigging tube clamp to be replaced. For the Bracket that was replaced, rather than replace the rusted hardware they chose to save a few bucks and re-use rusted existing bolts. The bracket is thinner than what is used in all other locations in the boat which I don't expect to last long. The other broken bracket was not replaced. The rigging tube clamp was replaced, but was told that the harness was too short and would need to be replaced in the future. I brought it in to be fixed, not to have something that will break in the future. No phone call to see if I wanted it fixed so that the boat engine may be raised and locked in place while trailering. I was told just don't raise the motor the whole way since I don't trailer it that far. This is not how you fix things properly, instead this is how you patch something so it's workable in the short term. Coming up on a holiday weekend it was great to have the boat back, but now that I have to have it properly fixed, the wasted time while it was being "fixed" now will have to come at another time likely costing more time on the water. I would rather have it fixed Correctly the first time as to not miss out on future time on the water. Rather than argue the fact, and that none of the electrical on the boat was fixed I decided to pay and be done with this low caliber of service. I had been told to avoid this establishment, but wanted to keep it local. $550 dollars later ($140 per hour labor and a $3 bracket that they had left the sticker on) lesson learned. I wish they were better, maybe they will learn from their mistake, but I am extremely disappointed from the results I got from Big Pine Sea Center. I'm not giving 1 star as the staff and everyone there was polite and nice, I would like to see them succeed.