Came in for a full service oil change and had such a great experience at Valvoline! The team was…read moreprofessional, organized and super efficient from start to finish. I love how they run their system calling out "Bay One!" "Bay Two!" and communicating clearly the entire time. You can tell they have a solid process and everyone knows their role. It makes you feel confident your vehicle is in good hands. Jeremy was my lead tech today and he was fantastic. Friendly, knowledgeable and moved things along quickly without making it feel rushed. They were fast but still thorough, which I really appreciate. Being able to stay in your car the whole time is such a huge convenience. I also appreciated the value!! I used a coupon and they even helped me with an additional discount on a service that was due according to my CARFAX report. Taking care of everything in one visit felt efficient and worth it. Definitely recommend this location if you want quick, professional service done right!

Just Incredible. These guys took literally 2hrs to change my differential olí that's what I asked…read morefor only. They charged me then magically disappeared. Honestly if you can go somewhere else just do it. Don't waste your time going there.

First try after receiving a mail out coupon. Great service better than expected. Very fast…read moreturnaround once it was in the oil change Bay and only a short wait to get into the bay. They topped off the other fluids in addition to changing the oil check the tires and the battery. Very friendly and clean facility.

Ian the assistant manager was very nice and helpful and he was training all of his employees very…read morewell and they were quick and attentive to detail

Follow up: more great service! Fixed a brake issue on my Dodge that the dealer could notread more

I definitely recommend this place for all mechanic repairs. I've personally had two vehicles worked…read moreon and by far one of the best shops I've ever dealt with. The front desk staff, Karen, is amazing and communicates well. She's very delightful and a joy. Darryl was very professional by communicating every nut/bolt that will be worked on and always asked for approval. Things like the above mentioned make me as a customer feel very confident to continue to do business with this location. Nice, trust worthy and hard workers individuals in Karen, Darryl and Don. Dozer their dog is a treat as well.

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Well, they no longer have free coffee. They do have free bottled water, though…read more And gentlemen that open doors for you!

I went to Jiffy Lube for my first time for an oil change while making a decision Mr.Brandon walked…read moreup to my vehicle and greeted me nicely he answered my questions and got straight to getting my vehicles oil changed, he was Awesome!

Jose, was so kind and patient with me while I purchased my tires. I bought a set of all-terrain for…read moremy bronco sport looks great. Very professional, all the staff were so professional!!! Five Stars severs!

We were looking for a place for my mom to service her new Nissan Rogue and I found this place. She…read moretook her car to get an oil change and was very happy with the service. Since her car is new to her a she didn't know if it was time for an oil change yet and the serviceman told her she was a little early on it but since she was there he would replace it. She also mentioned the manager was very kind. He checked in on her and made some recommendations as well. Since I told my mom too go here I'm very glad she had a positive experience and decided to come back to give a good review..

I love this place of business. Not only do they get your vehicle right they even clean it for you…read more There restroom are very clean and suitable for the public. And the staff is amazing. Mr. Cody is very professional and goes over and beyond to make things are fixed accurately. I highly recommend

I've been coming here since the 1990s and the service here is always friendly, prompt, professional…read moreand efficient.

Quoted $25 for a $10 wiper blade. Must not make enough money because they're price gougingread more

if i could leave zero fucking stars i would never go here what so ever ! they rushed my oil change…read more, my oil leaked all over the road / street and now my truck is making a weird noise ! screw this place and the people who own it and work for the location! oh and to top it off the dumb employees had the audacity to ask to change my brakes. boy please i probably would have died. i repeat never in your life go here!!!!!!!!

Always know what your getting with burden, they tell you what you need to know and if you don't…read moreneed as much as you thought they will tell you that.

I wrote a review after 10 years of using Burden Auto Care in 2018, so I thought I would update it 8…read moreyears later in 2026. We have used Burden since 2008 on 5 Honda/Acura vehicles our family drove and never had anything but a great experience. 8 years later, we have now used them on 3 Lexus vehicles also, and still the same great experiences. They are knowledgeable, honest, fair, clean, do great and efficient work, and we use them for all expected maintenance and unexpected repair service work. I have sent several other owners of Honda/Acura/Toyota/Lexus vehicle to them, and everyone always has the same great things to say.

Worse service in the HOUSTON area! One and a half hours and…read morethey never wiped my truck or cleaned the inside. I'll never go there again.

No Stars!!! I live in the neighborhood behind this car wash, so it's easier for me just to stop…read moreby... but not anymore!!! Took my truck for a car wash paid over $70 dollars... truck was not properly vacuumed or washed... so I remembered this is why I don't come here no more ... they do this every time.... Terrible customer service... guys detailing the vehicles always tell you talk to the manager.... They are the ones not doing their job properly... I don't recommend this place