Took my car within 20 minutes without an appointment. Found the problem quickly and showed me…read more Fixed same day.

We pulled off I-10 today headed home from New Orleans to Shreveport with cooling system problems…read more James Deville diagnosed a stuck thermostat, found a replacement nearby and had us back on the way in less than an hour. Made it home safely after that. Totally satisfied. 10/10+++.

Stay away! They supposedly replaced the AC blower in my Sienna. Then the AC no longer blew cool. I…read moretook it back and they had it for THREE DAYS. When I called, I could tell by the tone of the girl's voice that they had forgotten about it, and that freon would be added. They charged me $68 and the air is still blowing warm.

Wouldn't recommend. Take WAY to long to service a vehicle. My car was with them for THREE days and…read morethey hadn't even begun to diagnose the problem. Find someone who understands that most cannot go a day without their car.

Chevy Equinox had an electronic issue, was showing multiple warning lights related to power…read moresteering and transmission. The transmission failed on my way home from Metairie on a Fri afternoon. I chose this business because they answered the phone and were open on Saturday. HUGE mistake! I was told they would call me the next morning. They did not. They did not call ALL DAY Monday. Very unprofessional. I went there on Mon afternoon, my car was in the empty lot next door. They had no idea what was wrong. Kept going out to my car with a handheld code reader while I waited. They decided my battery was bad (a 1.5-year-old battery, Goodyear Diehard still under warranty). They "said" they would bring it to Goodyear to swap it out. I emailed my receipt to them. Two more days went by with NO CONTACT from them. I called Wed afternoon. They could not locate my paperwork but would call me back. THEY DIDN'T. I picked up my car late Wed. One person was still there, but that person had no idea if my car was fixed, and could not find my original battery. There was no record of my car in the computer, and no paperwork could be found. A new battery had been installed without my knowledge. I took my car back and arranged to bring it elsewhere. They called me the next morning to advise that they "ordered a part". I had no idea what part. They did not get my approval to do that. I told them I already arranged to bring my car somewhere else and that I would need my battery back. My car was repaired by a reputable auto shop, after which I picked up my battery from Riverside. I took it to Goodyear for testing. Wasted two hours of my time waiting, and Goodyear found no problem with my battery. Riverside does not know how to run a business or repair cars. There are broken-down cars all over the property. I do not recommend and will never do business with them again. ALSO, they are not registered with the Secretary of State to do business.

From the owner: Keep your engine happy and your tires grippy with our comprehensive auto care that covers all bases.read more

The Firestone in Laplace are crooks. They try to mess over females. The men at the front desk are…read morerude and try to play people like they are stupid. As of now we have had problems with them on 3 different times. A little back story, I'm one of them men that work a lot so I have my wife take care of things for me. As for working on cars I can do most things my self but due to time I pay some one to do it. I try to stay local and support St. John parish. First problem with Firestone. A few years ago I had my Wife take one of my cars in to have the tires change. They stated that I needed a frontend alinement. Even though the car was not pulling or had bad ware on the tires I was changing, I decided that the car as a lot of miles and most likely could use it. When we got the car back and picked it up late that evening the steering wheel was turned 90 degrees. So we had to spend hours there the next day having them fix it. Second problem. I had my wife take her truck to them to have the tires replaced. After she pick the truck up it had a vibration. She took the truck back and they told her that was normal ( the tires had to break in ). Note I have a big truck with 35 inch tires and it doesn't vibrate. When I got home from work I went drive the truck and there is no way they balanced the tires. We went back up to Firestone and at first they tried to tell me the same thing but I called them out on their BS. They took the truck in the back and fixed the problem. They said one tire was a little off. Third and final time. In December my wife took my daughters car in for new tires and they said she needed a new battery so my wife had them put a new battery in. I wish wouldn't have had them do that due to the battery being under warranty at one on parts store but oh well. On Friday my daughter took the car in due to the parts stores saying the battery is bad. With it in warranty this should be free of charge but they tried to sell her a new alternator for $1000.00. Note you can get an alternator for $100.00 on line or $200.00 at the parts store. So she turned them down and said she will have her boy friend replace it. They ended up charging her $80.00 to replace the battery. After the battery was replaced she drove the car strait home and parked it to have the alternator changed. After her boy friend changed the alternator she went drive the car to check it out and it started acting up again. She took it to the auto parts store and they said again the battery is bad so she when to Firestone and they guys were rude to her and said she should have had them change the alternator. When I called them after talking a few minutes they agreed she should not have been charged for the battery. I will never use them again this was the last straw. I should not have to get involved just to have a car serviced.

Excellent service from lobby to mechanic work. We got immediate service. The area was nice and…read moreclean. Professional and polite

We used fast way mobile to repair my 2015 Kia Sorrento. We were also using fast way to repair our…read moretruck which is a 2004 avalanche and my 2008 Kia Sorrento. Fast way was allegedly ordering parts for my 2008 Kia but never did deliver. We had to eat the over $500 for the parts and get it repaired somewhere else best way doesn't return phone calls text messages or anything else. He started out good but ended up taking us for over $500 never to be heard from again. I read some of the reviews and it appears this is what he seems to do to other people as well so I don't think this is a reputable car repair man.

fastway mobile auto repair Is a scam! He seem like the real deal to work on my car but turns out…read moreit's all a scam. Ever since this guy looked at my car and excepted payment through my mother n law credit card , I haven't heard from him. He dodges all calls once he has your money and the emails I sent I haven't got a response back ever since I asked if I can just pick up the parts that he purchase through my mother n law credit card and my spare car key!! He is all over yelp , Craigslist , Facebook and seen other sites where he is waiting to scam the next customer . His wife said he has been sick but that is no excuse cause that's what texting is for ! I don't just not call or show at work when I'm sick. This has been going on for almost three weeks. PEOPLE do not use this guy or you will loose money !!!!!!!

I live in LaPlace and wanted to support a local business, so I chose Oscarvel Automotive for my Kia…read moreSorento's transmission issue. I called on May 1st, and the owner, Oscar, asked me to drop it off the next day, May 2nd. I took the morning off, rented a car, and dropped off my Kia. Oscar promised to call that afternoon but never did. I called on May 3rd and was told he'd look at it that day, but he never called back. On May 7th, Oscar informed me he lost my only key and remote and asked if I had a spare, which I did not. I called again on May 9th for an update and was told he had to take my car to another mechanic for a transmission diagnosis, something I could have done myself. By May 15th, I still had no updates. When I called, Oscar rudely said, "You keep calling for an update, I'll get to it when I get to it." Shocked by his response, I visited the shop on May 16th to get a solid update or a fixed car by May 17th. Oscar responded aggressively, saying, "You don't tell me what to do! Take the car now!" The car was returned with a flat tire, an incomplete dashboard, and a generic remote instead of my key. On May 17th, I took my car to a transmission repair shop in New Orleans. They found it only needed an oil flush, and it was fixed the same day. I'm deeply disappointed with Oscarvel Automotive. I wanted to support a local business and build a relationship with a trustworthy mechanic. Instead, I faced disrespect, poor communication, and negligence. Oscar's behavior as a business owner is unacceptable. He never provided a proper diagnosis, timely updates, or respectful customer service.