Bob's Advanced Auto is a family run business that truly cares about your family! I've been using…read moretheir services for years and if I do have a complaint, they don't mind hearing it and they will fix the problem ASAP! I highly recommend Bob's Advanced Auto for all your mechanical tires and towing needs! I hope this helps everybody that needs it.

This place is no go for me, never again. I brought in my vehicle 3 times because they kept…read moremisdiagnosing the issue, in the meantime paying dearly because they can't figure it out !

Front end chattering on my 2016 equinox with 140,000 miles. Kevin said common issue with stabilizer…read morebushings on front end. He had may wait nearly an hour or little over and it was done and fair repair charge. Car drove off like new and nice and quiet. GREAT REPAIR!!

Wonderful business. I'm from California. Had tire problems in Nevada. Made it to Illinois. Decided…read moreI needed the tires looked at and found Morris Tire on Yelp. Great place.

The owner is shady & unfit to work on a tricycle. Can't understand how he has 2 business. Must be…read morebecause he overcharges for everything. I was warned about going to him but took my chances. Boy, did I make a huge mistake!! He'll ruin your vehicle or say he fixed something that didn't even need fixing & charge you a huge amount. Can't believe he's still in business with all the bad things I've heard & experienced first hand. You're foolish if you go to him for ANYTHING!! I wouldn't trust him to fix a flat tire!

I was cruising back roads and ran over an item that put a hole in my tire. I googled tire repair…read moreand thankfully your shop was near. I was losing air quickly but could drive a few miles. I parked my car just outside your shop. I was not certain that your Gardner Illinois shop worked on cars. I was parked less than two minutes wondering my next move (my tire now flat) when you, Jeff, came outside your shop, walked towards me and said, "I can help you." Even typing those words I can feel all weight lifted from my shoulders. What a gift. Thank you. I said, "How do you know?" and you replied, " You look a bit lost." We chatted, Jeff grabbed a patch kit and he patched that decently sized tire hole. My day was saved. I am grateful for you- the owner- being so observant and breaking from your busy routine to check on a stranger. It has renewed my faith in the kindness of others. Thank you for your instinctually kind self. I bet I could visit 40 different shops and probably never meet the owner, they may not even be in the building. I will share with others about how kind and fair you are, Jeff. I wish you the most wonderful success in your business.

J&R is the worst place to take your car the owner is very unprofessional with dealing with…read morecustomers.they had my truck for 3 months took it to there shop for a high ideal program. After 3 weeks they called and told me that the motor was junk now when it was dropped off it was a running and driving. I got a new motor for them to put in it .I got it back put 800 miles on it check the oil and it was 3 quarts low

They're local & everyone in the area told me NOT to go to them for anything. Not even a flat tire…read more I took my chances for routine maintenance & he or his tech ruined my vehicle. They denied it at first then offered to fix it. Lol. Thanks but no thanks. You're untrustworthy, dishonest, and frankly you're insane if you think I would bring anything to you again for repairs. You ruined my expensive vehicle & you know it.

They were so nice, got my car done in a timely manner, and it looks so good! Very happy!read more

I brought the wheels off of my Harley Davidson to Surface to have new tires installed. (I also…read morebrought my own new tires) Matt helped me carry my stuff in and then asked me to stop by in the am to pick them up! I showed up the next morning and everything was finished and ready to go. Excellent shop to deal with. Thanks guys!!!

Would highly recommend. Bought n had a rear tire installed on my bike. They worked me in n out on…read moreshort notice fast. That was great since I was working 12 hr days on midnights.

wanted a Wrangler for a very long time but was so afraid that I wouldn't be able to find somewhere…read morethat could make my dream a reality with customizing it to my personality. My dad originally came to Ultimate with some modifications to his Ram and I am so glad he recommended them for my jeep! Robert has always been able to help me with my vision and suggest the best quality items and ways of doing things. He and his team are very thorough and found things with my jeep that were unsafe that other places missed! I live in Indiana and travel quite a distance anytime I need something done with my jeep as I will no longer trust anywhere else! Robert has always been great at helping me understand things and is SO patient with my vehicle ignorant self. I am so grateful for this team and all they have helped me accomplish with my jeep this far. So many more mods to come and I will continue only trusting Ultimate to help me accomplish my dream! :)

Bought a 2017 infiniti qx60 in CASH IN FULL. they shipped it super fast within 3 days of…read morepurchasing, turns out there was a whole timing issue with the engine that will cost me 4500 to fix, after purchasing it had called many times and texted to get some answers and was completely ignored. They cleared an engine light so I didn't know what was wrong until I drove it for the first time and the engine light began flashing. So I will now be pursuing legal action due to them committing fraud. See yall in small claims unless you respond to my emails by next week.

The place used to run great I worked there about 13 years…read moreago and had to leave for family reason. I returned not too long ago to find the place in shambles. It is now called PLZ, and they treat their employees terribly. They have this young girl on 1st shift basically running the whole building. The supervisor, I think his name is Scott, doesn't do anything and let's this poor girl do his job. She is vastly under paid for what she has to do from what I saw watching her. She is always running around and working with maintenance to get everything fixed. And maintenance, what a joke. The "manager" of the maintenance department couldn't even change a car tire. He doesn't know anything about how the building runs or how to fix anything. He has 2 guys run his department. One guy fixes everything and makes all of the decisions, and the other does his paper work. The few conversations I had with this "manager", left me feeling sorry for his team having such an incompetent leader. They make poor decisions on how to run and are constantly having all the product go to an area called rework. Which should be called, we were not prepared and don't know what we are doing so fix it for us. Get rid of the maintenance manager, and promote that girl or at least pay her more. She was always making labels, directing the personnel, having us do the safety work, and running machines to cover for everyone. Take care, avoid this place if you want to be treated right.