Mike and his team are all - stars! My car is almost 20 years old and thanks to their body work it…read morelooks brand new. The team is professional, fair and quick! I'd recommend them to anybody!

Top notch auto body shop ! Communicated all the way through in my claim and the work was…read morebeautiful. Car looked brand new upon completion!

So despite the estimate for CrashCo being $300+ more than the other estimates I received, I thought…read moreI was going with quality over cost. I dropped my car off when they opened on Tuesday, 1/14...with them saying my car door would take 3-4 days. Well, those days quickly passed with not a call or an update. By the time Saturday, 1/18 came - I finally had to reach out to them. Left a message, heard back from them on Monday, 1/20, saying that the employee who was managing my car, unexpectedly quit and essentially they were trying to pick up the pieces. How frustrating is it for you to leave your car with a company, have to follow-up with them days after your car was supposed to be finished, then find out they don't know what's happening-which means they haven't even started on your car! Urrrrrgh! So they call back on Tuesday saying my car should be ready Wednesday, which wasn't the case at all - it ends up not being finished until Friday, 1/24!!! So now, although my insurance company is paying for the rental - I'm paying for SEVEN extra days, which of course counts against my insurance policy (in terms of the total costs for this accident) since I was responsible for the accident. When I try to request the owner consider this in terms of my final payment, he basically says he'll only take off $50 since my insurance company is paying for the rental! No other compensation was offered despite the poor customer service and almost triple the delivery time than they initially told me. I finally get my car and not only has it NOT been vacuumed or cleaned (EVERY other time I've taken my car in for auto body repairs - the shop makes my car look better on the inside and outside than when I dropped it off as a courtesy), they also left the papers over the mats that are usually removed. Worst yet, the door was installed incorrectly!!! So if you are in my passenger front seat, you can't get out! Like a child proof lock, when Lexus doesn't even have childproof locks for the front passenger seat!! And, there's a little piece on the inside of the door that should be tucked in, but it's just hanging loose as if they just didn't care about the quality of work. And, they claimed that I'll need to return in two months to have the door buffed. I have had parts painted and replaced at other places and NEVER had to return two months later for anything! This has been an absolutely awful experience and given how much I paid for this auto body work - I'd recommend you take your car somewhere else. I was extremely disappointed in the poor communication, poor customer service and the terrible workmanship. Do not waste your time here. The facilities might look good but that surely doesn't reflect their service.

Firstly, this is an unpaid review and I am writing because of the great experience I had! I brought…read moremy car in January for an estimate after getting into accident in December 2019. I wasn't able to get an appointment until February 3 and I see why! Crash Champion's new service center in Mokena is BEAUTIFUL! It is clean and well lit. The staff are unbelievably nice and I can tell they do their jobs with pleasure. I dropped my car off on Monday and received several text updates throughout the process. I was told it would be done by Thursday and indeed it was. I was reminded via text and someone called to confirm as well. My car looks GREAT (see before and after pics). Not only did they fix the outside but they thoroughly cleaned the inside and outside of my car and made it smell so good! They also checked my battery and told me it was bad and that I should get it changed soon. They charged it up for me so that I could have a few extra days to replace it. They did all this as a courtesy AND to top it off, they gave me flowers! My husband is being shown up by a car repair establishment lol. Hopefully I never need a reason to come back but if I do, I will definitely come here! I would also refer family and friends. Thanks Crash Champions!

We had hail damage as well as bumper damage-Rachel promptly provided an estimate. She also was able…read moreto give us a schedule that was really convenient for us. They did excellent work and were excellent to work with. Highly recommend them!

Great work, amazing people, they don't use aftermarket parts... absolutely incredible experienceread more

Thank you to everyone at CDE collision in Tinley Park. I…read morereferred my neighbor to them based on my past experience there. They met my neighbor's expectations ( which is what it's all about) car looks great. If you need quality repairs from people you can trust CDE is a great choice.

Vissers Auto Body Repair is no longer there. I've been a Customer for 25 years. They were absorbed…read moreby a CDE Collision Center Franchisee. Yesterday I was told to bring my Car in for repairs today [Thursday~12/21/23]. ALLSTATE arranged a loaner. When we arrived from Manhattan (Will County, IL) the Bldg was empty. I called the number to VISSER'S and was told it is a different Company and now located on Harlem Ave. I was told that I could not leave my Car there for repairs; come back after two (2) Months. Why didn't Emily tell me that a day before when we communicated via telephone? Great Inconvenience and I'm stuck with a $55 a day Loaner that ALLSTATE is not going to pay for. I wasn't going to leave my Mercedes there anyway that was bought new (and Customized in West Germany) that I only have 8,000 miles on today. I don't know these people or Facility. I've trusted VISSER'S for over 25 years with over 25 different Make/Model repairs on my Car Collection. CDE has POOR COMMUNICATION Skills. I'm not qualified to comment on the quality of their work. I don't know any of them. ~ William Eldridge.

The Owner is the BEST... always puts the customer 1st .I have been doing business there for 20 yread more

Tom and his team have consistently kept my vehicles looking their best over the years. What sets…read morethem apart is their unwavering commitment to the products they sell and their meticulous installation work. Whenever I encountered issues they took the time to explain the repair process, provided an accurate timeline, and honored their warranty. My experience with them has been outstanding. The team is friendly, courteous, and a pleasure to work with. I highly recommend CarSmart.

Mother Nature decided to have a bad day and the neighbors tree ended up on my car shattering the…read morerear window and major dents in the roof. I brought it in to John he took a look and said no problem. In a matter of days my car was ready for pickup was it perfect No my roof has a few little dimples but he kept it in my price range. I gave him a copy of the quote I was given by Safelite for the repair of the window. Well he did it for a lot less and popped out the dents. Once again John came to my rescue he is the only one I trust with Body Work

John is a great person and won't cheat you . He understands the insurance part and will help you if…read moreneeded . He did a fabulous job on my truck

Was doing a DIY fender replacement and the last bolt I needed off was stripped. Took it to Body…read moreBuilders and the owner personally took the bolt out free of charge. Very nice staff and very reliable, highly recommended.

I am extremely disappointed with my experience with Daryl, the owner of Body Builders Auto Repair…read more What happened was not only unprofessional, but in my opinion, dishonest and disrespectful. We were given a price for a vehicle and were made to wait with the understanding that this was the price we were dealing with. Daryl then changed the price. When I questioned the difference and showed him the information that HE had printed, instead of acknowledging it, he told me that I "couldn't read it correctly." Once I showed him exactly what was printed on the paperwork, his response changed to, "I have to make a profit." That statement told me everything I needed to know. If the original price was incorrect, that should have been explained honestly from the beginning--not after we had waited and were prepared to move forward with the purchase. Changing the price and then attempting to make the customer believe they misunderstood clearly printed information is unacceptable. What concerned me even more was the manner in which I was spoken to and treated. Based on the totality of the interaction, I personally felt that there was a racial component to the disrespect and dismissiveness I experienced. I do not make that statement lightly. As a consumer, I expect transparency, professionalism, and for a business owner to stand behind the information he provides. I received none of that here. Based on my personal experience, I would strongly warn others against doing business with Daryl or this establishment. If you do choose to deal with this business, I would advise getting every price and representation in writing and reviewing everything carefully before agreeing to anything. I cannot recommend this business, and I personally would not do business with him!

We have been going to John's Auto for years. We are very satisfied with the work they have…read moreperformed on our cars. They are very honest, which puts us at ease. Finding someone you can trust with your car is priceless.

I would recommend John's to all of my friends and family. Honest, fair and complete customer…read moreservice!