Professional! Knowledgeable! Genuine!…read more Over the past few months my husband and I have had some unfortunate luck with our truck. Leetes fixed our truck in a timely manner, eased our stress and kept us updated the entire time! The team at Leetes is one of kind! I truly cannot say enough good things about the staff and their work. If your looking for a reliable, hardworking and timely auto shop this is seriously the right place to go! 10/10 would recommend

Don't waste your time making an appointment. They don't honor it. This business has declined…read moreseverely over the past year. I've been a customer for 14 years and I won't be back.

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

This is the second vehicle I brought in to this shop. I was convinced my 2016 ATS need major tranny…read morework. "Bo" explained that a water / coolant leak into my computer was causing a misfire that felt exactly like a tranny shudder! He was right! If I could give this shop, a higher grade, I would. Honest, excellent technically, and if you have extended coverage, they will honor it. FANTASTIC TO WORK WITH. G. P. T.

I had my oil changed, tires rotated, coolant flushed, and tire sensors swapped at this shop. The…read moreteam was professional and did excellent work--fast and efficient. I truly appreciate you all, and shout-out to Tim for taking great care of me.

Brought my Honda here to have the TPMS checked. They found a faulty tire sensor and "fixed" it…read more After that my tire starts leaking air. I bring it back to have it checked. They claimed there was nothing wrong with the tire. But I have to put air in it once a week, so something is clearly wrong. I brought it to a tire shop and they found that the precision mechanic rebuilt the tire sensor incorrectly and that was causing the leak. In 15 mins the tire shop had the problem precision created fixed.

I hate to leave this review because I've been coming to Clarks Auto in Prince George for about 5…read moreyears, but my recent experience was unacceptable. After my vehicle was serviced, my seat came back damaged and pulled apart near the controls. The damage was NOT there before my appointment. I contacted the shop multiple times trying to speak with the manager, but my calls were never returned. Instead of trying to resolve the issue professionally, the receptionist accused me of causing the damage myself. As a long-time customer, I expected much better customer service and accountability. This situation also reminded me of previous concerns about pricing. For example, charging around $60 to replace a basic air filter that costs about $10 and takes only minutes to install felt excessive. Very disappointed with how this was handled. I simply wanted honesty, professionalism, and responsibility taken for the damage done to my vehicle. And please do not respond to this review acting concerned now. You had plenty of time to contact me and resolve this issue properly. You have my number -- call it.

Our church is helping a homeless young lady who was in an car accident a few weeks past. Her car…read morewas towed to this establishment. Just for them to keep her things and car. She doesn't have 1100.00 to get her truck out. The owner told her to bring him 150.00 he would allow her to get her stuff, but she had to forfeit the truck to them!!!! She went to pay the 150.00 today and they slammed the door in her face. They dont close until 430 she showed up alittle after 415. They closed the doors early today... shut them right on her. I still cannot believe what I witnessed today. The devil is at work. I pray they have it in there heart to give this child het things, and so one better and give her the car... She was living in it at times. If it was there kid would they do the same i think not!

Went there this morning to get a 6 x 10 light duty trailer. The folks there could not have been…read morenicer or more professional. Once I got it home, an hour drive, I did my usual inspections of the trailer. Tires were a bit overinflated. No biggie. Set them back the factory recommended 50#. All lights worked perfectly. I pulled the wheels and hub covers to check the hubs, bearings and grease. All was perfect. Considering that this is one of their value leader trailers, it looked as though they had assembled the hubs as though their own lives depended on it. I could have pulled this across the USA and it would have been fine. Never found a new trailer IME set up this well. I have 8 tie down hooks to weld around the frame tomorrow and I will call it ready for everything! Best new trailer day I have ever had. I even stopped at a DMV in Suffolk on my way home and got it transferred and plated in 15 minutes. A new world record for DMV service there!

You walk into the office and it's old fashion as heck, love it. Smokey atmosphere with a older…read moregentlemen who was watching Perry Mason, some of y'all will have to look that up. There's no fancy rest rooms with hip trailer and parts posters. Just a little dog on its chair and parts in places only the owner could find. Reminds me of my pops place hahaha forgive me pops. All in all straight to the point, pick out your trailer, write everything in ink. Some of y'all may get to know another use for the fingers just right and left of your thumbs. It's cool and they give military discount bit ask for it

Family Auto & Towing are affordable and there staff was awesome. Very nice and professional. I…read morewill be using there services again! Thanks again Family Auto & Towing LLC

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

Tough diagnosis,but once they found the issue it was fixed quickly and is running smoothly. My go…read moreto place for a lot of different car repairs,good prices. Was quoted less than a lot of other shops in the area.my family goes here for every car repair needed

Quality work. Fair prices. The mechanics are never to busy to explain what's going on. I highly…read morerecommend!