If you can keep an open mind, this is the home of good bargains. I don't understand why a bathroom…read morevanity is such a challenge to find, but they have plenty in stock, a good variation of sizes, and after you've visited Home Depot or Menard's it is clear the place to find a vanity is here. Not limited to vanities, they also have doors, windows, columns, basically anything custom that didn't work comes here for resale. Everything is new. It was just the wrong size. Go check it out. Your house will thank you.

We recently completed our basement bar project and they were super helpful with helping us choose…read morethe cabinets, countertops, sink, and helped with all of our questions as well as checked in on us periodically through the process to see if we needed anything. Their customer service (Alex was excellent and very knowledgeable about what we needed !!) and attentiveness to detail (Tina was wonderful and made sure we had all of our needs met!) helped ensure our project went smoothly and we were very pleased with the quality and efficiency of the entire process! We will definitely be using them for all of our future projects too!

Warning about Sonnenberg below: (to begin with, their website seems to be unsafe. Every time we…read moretried to use the website, our ainti-virus warned that the page was unsafe and was using phishing to collect information like credit card info.) They delivered a $400+ order to my home that was the incorrect size, seemed to be infested with fleas, AND ran over and destroyed a custom metal yard sign. We ordered small trap rock and they delivered rocks that were much larger. We weren't thrilled about it since it didn't match our previous order, but we didn't raise an issue about it. Within a few days, we noticed a significant amount of fleas when moving the rock around and working in the rocks. The issue only resolved once spraying the entire new landscaping areas with pesticides. (Never, ever, had this issue until this delivery.) In addition, when Sonnenberg pulled out of our oversized, FIFTEEN FOOT WIDE driveway (that nobody else has ever had a problem with) the driver pulled the back wheels off the driveway, hitting our custom made, metal yard sign we bought for $70 a couple years ago. (The closest replacement we found online is a junker from amazon because the sign was custom - not bought online like the one out there now.) When I contacted the "manager" Greg, I sent not 1, but 2 videos showing them hitting the sign. Greg had over a month and never responded. I sent a follow up email, no response. I called and asked for a different manager and was told the "general manager" Caroline would call, yet she never did. It's been months now. I called one more time today and talked to the special gem, Caroline. She was unprofessional, hateful, accusatory, and she denied any and all wrong doings. In fact, she went as far as to hang up the phone numerous times during very brief, accusatory phone calls. Then she would call back and start up again. She claimed she and Greg couldn't see a single thing in the videos. Then she went on to interrogate me about what the sign was made of and how big it was, as if it were made of straw or something. She tried to deny it over and over.  Only after numerous hangups, repeated denials, continued hateful remarks and comments, did I ask her why she was being so unprofessional and she remarked "you're being aggressive." After waiting for months, and being verbally abused by this hateful lady over and over, after a really piss poor experience, I was somehow "aggressive" for asking her why she was rude and expecting them to replace damaged property. Sorry, but when you're a really hateful person like Caroline, I guess you don't expect people to call you out about your behavior. Then when they do, you project it back to the customer. Great service! When Caroline called back after hanging up again, I let her go to voicemail so she'd be recorded. Imagine this - she suddenly found manners she'd been missing all day and left a polite message! If you don't compensate for the sign by the end of the week, I will send a chargeback for a full refund with the bank because this is horrible service, and after all of the errors on your part, the least you can do is apologize and replace the sign. Leaving this review anywhere I can since you all have a bad habit of removing unfavorable reviews.

never got a response to message sent needed 5 tons of top soil delivered the message was even read…read moredone lost a customer

Very helpful, great customer care, small delivery available. Kinds store that helps without…read morequestion. My thanks to Lumber store.

The delivery of a replacement window and 2 screens by Andrew Bass was efficient and professional,…read moreeven though it was raining. He addressed a mistake in the shipment by ordering the correct screen for us. We appreciate his service and kindness in helping with our issue.

I was inquiring about a window replacement. I was told that $200.00 + was needed upfront before…read morethe company would come out to check my window. This amount would not be applied to cost of window replacement. We made a date for them to come and a no show. So I guess they wanted to paid before on site. I have brought a whole house of window replacement before and this is how they treat old customers. I guess one window is enough for them to come out and see. Even with today cost going up. I got another window replacement cost over $5,000. I guess Wilke's britches are gotten too big. I'm really disappointed.

I bought a trimmer May 2025, it stopped working this morning, May 2026. Took it back to Ace, knew I…read morewas going to have some issues about fixing or returning it. Nope, Bob took it back, replaced it and I was on my way. I think I'll be shopping at ace from now on. Thanks Bob!

I would not purchase from this establishment. My first time experience was degrading. When I…read morecalled inquiring about Delta vanity and roman tub facets the receptionist assumed that was not a plumber. She immediately start correcting my verbiage when she knew what I was talking about. I told her that I would come to review some of the facets that were available. She told me that I had to have an appointment to visit there show room. Which she said was not open. She also told me that I had to work through a plumber to visit and purchase items. I told here that I was a license plumber and thanked her for her candor. She hurried off the phone. I guess with an area code of 630 she assumed that I was not a plumber. Or that my articulation with words was not welcomed by her. I was left with the feeling that this southern Illinois plumbing establishment is not people friendly.