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    Titan Garage Doors

    4.8 (6 reviews)
    Closed • 8:00 am - 3:00 pm
    Updated 1 month ago

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    9 months ago

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    10 months ago

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    9 months ago

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    5 years ago

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    5 years ago

    Service was awesome, 5 start because off great service, clean job and good communication

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    Skylift Garage Doors

    Skylift Garage Doors

    (13 reviews)

    First of all, the company that installed it didn't have service in my area. Then, a garage door…read morecompany right in my own town didn't service my model. So I called All About Garage Doors in Zebulon, NC. Good call! Every person that I talked to at that company was personable, friendly, and helpful. They did what they said they would do, when they said they would do it. The repair was done right (the technician double checked the door after I gave him a check, and actually added another (small) part without charging me. The door works great, I was pleased with the service ... and their charges were fair, and not too bad at all.

    It's time like this I wish I could give zero stars. Skylift was the installer for my new…read moreconstruction home. The door lasted all of 10 months before catastrophically failing. One day when my wife was backing out there was a large bang and all the top and bottom rollers flew off, and top panel was irreparably damaged. I believe there were maybe 3 rollers in the middle panel preventing a complete collapse. Upon calling skylift in to warranty their work, the technician accused me of sabotaging the door by placing a stick under it while closing (nevermind that built in safety mechanisms would have prevented the door from closing if that were the case, as was demonstrated at the arbitration hearing), and refused to do any repairs. On top of that the technician physically threatened me for not accepting his laughable excuse not to cover the door. I'm going to give you a quote from Skylift's official response: "The installation itself was done properly and to the manufacturer specifications and has operated properly for over a year [this is a lie, it was 10 months] with no documented warranty visits. It's not covered under out labor warranty or the manufacturer product warranty". First of all, the installation was not done properly according to independent third parties. Both a home inspector and company which performed repairs noted among other things that: 1) The tracks were too wide 2) The door was not tensioned properly. 3) The cable drum was not flush with the bearing plate. I believe that all of these things contributed to one of the cables jumping out of the drum and snagging, which then led to complete failure of the door. And second, these clowns were touting the fact that their brand new door in a brand new house almost made it a year without breaking as something to be proud of. Really, Skylift? Operating properly for almost a year is something you're proud of and to be used in your defense? Is that a record for Skylift or something? The garage door on my previous house was still working after 20+ years of service. I ended up going to arbitration under the warranty contract and winning, and even with a legal ruling in our favor we decided it was too risky to let these people work on the door. Our fear was that they'll probably just do the bare minimum, and in another year or so the door will pop out again, possibly on a car or worst case a child. That door was a ticking time bomb. Let that sink in: even after winning the arbitration process we decided it wasn't worth the safety risk to let these people near our house again. I highly recommend you go to a more reputable company who does proper installations and stands behind their work. Shame on you, Skylft!

    Titan Garage Doors - garage_door_services - Updated September 2026

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