Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

I called for an emergency red wine spill, technician was knowledgeable and customer service was…read moreexcellent.

Bobby and his team are amazing. They are clean organized and extremely professional. I did not need…read moreto handle one thing nor did I need to lift a finger. Bobby took care of everything. What a wonderful experience and great people to work with.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

Francisco and his team were referred to me by a plumber, and I'm very glad they were. They showed…read moreup right away and got to work immediately. Throughout the process they were professional, courteous, and respectful of my time frame. What I appreciated most was their honesty. They didn't try to add on unnecessary work or upsell anything that wasn't needed. They were straightforward about what actually had to be done. Francisco even advocated on my behalf with the insurance company, which I really appreciated. Overall, it was a smooth experience and the quality of work and professionalism really stood out. I would definitely recommend Francisco and his team to anyone needing this type of service

I'm very disappointed with my mother's experience with Frank at Pro Dry Flood Services. When he…read morefirst came to her home regarding her tankless water heater issue, he was very nice and professional. Unfortunately, once the work began, communication became extremely difficult, and he would not return her calls. My mother was left without hot water for two weeks, and it took almost a month for the work to finally be completed. Thankfully, the plumber and drywall workers were responsive and helpful, because without their efforts, I'm not sure the job would have ever been finished. The initial impression was positive, but the lack of communication and the length of time it took to complete the work were extremely frustrating. Based on this experience, I would not recommend this company.

I was referred to this company by a plumber. I gave Matt a call and he reassured me that he would…read moregive me an honest opinion on whether we needed our kitchen cabinets removed due to potential water damage. Initially, a remediation company had come out and told me I'd have to rip out the cabinets due to water damage. I wanted a second opinion, so that is why I reached out to Matt. It was a pleasure speaking with him, for he is very knowledgeable of water damage. Matt really calmed my nerves. Our appt time was 9AM, and about a couple minutes after, I see his car pull up. I love when people show up on time. I've had bad experiences in the past where I sit, look out the window, and just wait for someone to show up at the scheduled time. Matt showing up on time really impressed me. He looked at the areas where they may be damage, and didn't find any moisture detected. He couldn't guarantee that there wasn't some water damage to where a drain leak was, but reassured me that at least inside the cabinets, and on the drywall, there was no damage. He was patient in answering my many questions, and made me feel more at ease about the situation. He asked that I send pictures of what's behind the stucco, once the plumber cut into it to fix the pipe, and that he would then give me a recommendation on how to proceed from there. I joked and told him hopefully I won't need to use his services, but if the worst case scenario became a reality and I did need the cabinets removed and drywall replaced, I know Matt would be the first and only person I call.

Matt was punctual and very knowledgeable. He even gave me a new customer discount. I highly…read morerecommend Matt and A Andrews for any water damage needs you may unfortunately incur. A+

Antonio is the best. Really knowledgeable and professional. This company I've been with over 5…read moreyears and they are right on point... definitely recommend this restoration company to friends and family.

Renovation Pros got the job done in a timely manner. Our house looks like new! We would recommend…read morethem to anyone.

Great service from the very start of leak water damage and working through mitigation and…read morerestoration rebuild. Highly recommended!!!

Fraudulently over-charged me for services never performed then disappeared when I went to re-cupe…read morethe money I had already paid them. This outfit is operating under criminal intent and should be investigated by the police.

Thank you for helping us with our remodel. Friendly group…read moreof people and got the job done! I would definitely hire them again for our next remodel.

NEGOTIATE YOUR QOUTE. BE VERY CAREFL. If you are reaching this company, YOUR ARE MAKING A VERY VERY…read morePOOR DECISION. They promise everything will be managed from insurance funds and charge high prices. Be careful with Alfonso, they seem very friendly and accommodating and since you don't have any clue on the damage, every thing is done so fast and the bill spikes up. They were referred by TURNKEY PLUMBING. DO YOUR HOMEWORK. ITS YOUR HARD EARNED MONEY.

These guys have been fantastic. From Kyle to Jonathan and his crew, all of them have been top-notch…read moreprofessionals. They showed up on time when they said would EVERY TIME! When they left at the end of the day, everything was clean. All the guys were extremely polite and professional. I would recommend them with high praise.

We had the absolute best experience with Flood Force, and I especially want to recognize Benjamin…read moreRuiz for going above and beyond during a really stressful situation in our home. When you're dealing with water damage, everything feels overwhelming and chaotic. From the moment Ben arrived, he immediately brought a sense of calm and professionalism to the situation. He took the time to explain what needed to be done, answered every question we had, and made sure we felt comfortable with the entire process. What really stood out about Ben was not just his knowledge and work ethic, but his genuine kindness and respect for our home. He treated our house like it was his own. The team worked efficiently, stayed organized, and always cleaned up after themselves, which made a huge difference during an already stressful time. Ben's attention to detail and level of care is rare to find these days. You can tell he truly takes pride in his work and wants to help people, not just finish a job. Because of him, what could have been a nightmare experience was handled smoothly and professionally. If you ever find yourself in the unfortunate situation of needing water damage restoration, I cannot recommend Flood Force enough. And if you have the chance to work with Benjamin Ruiz, you will be in excellent hands. Thank you again, Ben, for your professionalism, compassion, and incredible work. It did not go unnoticed, and we are so grateful.

Jose was able to help with water damaged floors and got them up in one day on the hottest day year…read morewith our AC out. Highly recommend!

From the start David was so professional, relatable, and very knowledgeable. It's the first time I…read morehave a leak and have major things repaired, and he made it so it was not stressful. thank you for Everything and for sending people Like Alfredo who was also so professional, and detailed. where we had the leak is not even noticeable he did a great job!!! Thank you if there is any other crazy leaks I know who to call.

I just want to take the time to write a review about Bud with Platinum Dry, because he truly…read morechanged everything for me. We had a major leak this past year that the owner neglected to address correctly. I expressed my concerns multiple times about moisture and possible mold, but I was dismissed. Months later, I became very sick and couldn't shake the feeling that something in the home was contributing to it. Out of desperation, we called Bud and he showed up the same day. He immediately confirmed an additional leak we didn't even know about, and found 100% moisture in the walls of my bedroom. The relief I felt finally getting answers was indescribable. That confirmation meant everything. When we had to leave that rental in an emergency and move into a new place, Bud came out again that very day to check the new home. He alleviated my fears and verified that the house was clean. Mold illness is real absolutely real and it can completely change your life. I needed to write this review because I'm beyond grateful for Bud's integrity, responsiveness, and the way he dropped everything to help when I truly needed it. I'm also incredibly thankful he validated what I already suspected, when people around me thought I was being dramatic or neurotic. I wasn't I was educated, researching, and listening to my body. And Bud confirmed all of it. I'm on the mend now, but if you suspect moisture or mold, please call this company. They are honest, knowledgeable, and genuinely care about the people they help.