I will not even gave them stars !!!! They only have one person working the window on Broadway for…read moreall the customers There suck big time !!!!

I went there at 3:55 PM ( they close at 4pm), but MR. Fabian still quickly and professionally…read moresolved IRA transfer issue at the last moment ( before deadline). Also, front desk lady is friendly and exactly knows what customers need.

This large building is architecturally beautiful, I guess the ATM is locked with a gate u til they…read moreopen at 9am? I guess I can understand the need for extra security in downtown tucson, this is probably the main Wells Fargo in town where most staff trains...

Several months ago, I visited this branch of Wells Fargo to accomplish two things: 1. Close a…read moredeceased relative's checking account, and 2. Remove the "auto pay" fee of the relative's Well's Fargo mortgage since the checking account for the auto pay (at another institution) was closed. It took more than 90 minutes to just close the checking account which had a balance of $50.00. The "auto pay" was never resolved. The "personal banker" spent at least 30 minutes of the appointment updating MY profile (since my mortgage is with Wells Fargo) and didn't tell me he was doing this. I now receive solicitations from Wells Fargo on a weekly basis. It was offensive that during a difficult time, they felt like they still had to hijack information for their own purposes. I did not ask for my "profile" to be updated. If Wells Fargo didn't have that information for the last ten years, there is no reason they need it now (except to send me junk mail). He also had to go ask a superior how to close a checking account of a deceased person, and then had to call an automated number, go through several menus, and then get a "live" person to figure out how to close the checking account. I am pretty sure that people with checking accounts pass away regularly and I was stunned to learn that no one at the branch seemed to know what do to. And, as the final show of incompetence and lack of sensitivity, when the "manager"/notary came out to have me sign the final paperwork, she called me by my deceased relative's name. When I pointed out to her that I was not the decedent, you might think she would say, "Oh, I'm sorry." But no. She snottily said "Well, that's what the paperwork says." Totally unprofessional and incompetent "personal banker" and "managerial" employees. I will never step foot in that place again.

I think I'm liking this branch. I was trying to pay my credit card bill and was hoping to use the…read moreATM. But I couldn't, there was only an option for cash advance and balance inquiry. When I went inside with my confused look, customer service reps leaped into action. Take that off the to-do list and put it on the to-done list.

Excellent customer service and the building rocks.read more

I'm not sure what these weirdos are on. If you get charged for something, it's most likely on your…read morepart, forgotten subscription or fee you didn't pay until there was enough money in ur account. People in Tucson have the biggest opinions on the internet, word to deads. Sad to see so many gormless or ignorant individuals. Anyway, this lady at selected location,"Shannon" bless her soul, much love for her and her unmatched talent and customer service. Very helpful, unremarkably seraphic, and extremely reliable. Much love for Shannon and her amazing character.

Predatory company. They layer hidden fees that drive costs through the roof. They have an…read moreunavoidable "convenience" fee of 15 DOLLARS! unbelievable. Everything about the way they operate is slimy, and the legaility of it all is questionable at best.

The agent Yesenia Gatelum is very helpful She explains everything to me and answer all my…read morequestions. I recommend th General Manager Yesenia at this location any time

Santos was incredibly helpful, positive and open about everything, and had me in and out within a…read morehalf hour. Would absolutely recommend!

Avoid this branch unless you need to see a banker (loans, opening accts., etc.) , make an…read moreappointment here for "banker" services ONLY! They have ONE teller and they take your name when you come in to make a deposit or withdrawal etc. and you have to sit and wait. They do not have drive up tellers anymore either. There are two ATM outsides and the open at 10 and close at 4. This is ridiculous, there should be a big sign outside saying go to a different location for teller services! Go to Campbell and Glenn or Broadway and Swan. There are several "bankers" here sitting at desks and the other "potential teller" he stands at door with iPad to take your name.

I 've been a customer since before the merger of Norwest and Wells fargo. I'm so irritated with…read morethem closing local branches but promising to keep the ATM open (it shut down the ATM shortly thereafter) now they're shutting down the ATM at the local gas station. Fine. You don't want to give me a convienient place to give me my money, I'll stop having my money electronically deposited after I clean out my Life Savings and checking accounts.

I know the wait has been a little bit long to get to the teller line. But I know they have been…read morebusy and it was a Friday when I visited. But I have nothing but good things about US Bank that I've experienced. They help me fix my screwup on the early payment mixup on my mortgage. They help direct me and called the right people to help me get that corrected. I am really thankful that they were around to help me. I really enjoy the benefits I have with us bank so far. It's been a few months now. But no complaints.

Immediately, the woman behind the desk was rude (short, brunette). All I did was ask a few…read morequestions concerning my check. I was so caught off guard I didn't even know how to react. Just took my stuff and left. I've never been treated so poor for absolutely no reason. Every answer was condescending and borderline yelling at me, kept scoffing every time I would speak.

I was recommended blessings Capital through a childhood friend…read more Upon contacting Josh, his services started out professional. But that quickly changed. It took many weeks to get any kind of answers or motion. That should have been my first clue. I became ill, so I excused the delay. Josh reassured me that my business loan would go through, So I sent the $400 fee. I began to realize that nothing was happening, with constant excuses of being in meetings, or out of the office. This is when I demanded that something be done with the loan process to move forward. Joshua called me shortly after to complain to me that he did not feel comfortable doing business with me, because my demand was stressing him out. He offered me a refund. He then went on to tell me about his personal problems, that he cannot handle any more stress. This was by far one of the most unprofessional conversations I've had in this situation. Joshua seemed to exhibit unstable behavior. And as he stated he was overly stressed. I hope he receives help I never did receive a refund, or help with my business loan

From the owner: You've come to the right place for expert advice and commercial lending solutions. The proper…read morecommercial financing assistance provided by Blessing Capital can take your company to the next level of success. If you're ready to succeed financially, our business loans in Tuscon, AZ, are what you need. Because our solutions are so customizable, we can assist you regardless of your business's size or model. To get started with our commercial lending products, please get in touch with Blessing Capital today. We look forward to your achievements!

I live in Armory Park and I love having a great credit union right in my neighborhood! I'm actually…read morea member of a different credit union in another state but First Credit Union is part of the national shared branch network so it makes it super easy to bank here. Everyone I've interacted with has been friendly and helpful. They recently renovated their lobby so it is extra bright, open, and welcoming...especially with the new automatic sliding door so it is accessible for everyone. This is the only location in Tucson and it also has a 24-hour outdoor ATM and drive-thru windows. They've been around since 1929, so if you would rather keep your money at a not-for-profit institution in your own community (instead of handing it over to giant corporate banks which invest in things that may or may not align with your values)...check out your friendly local credit union!

I have been a customer for about 14 years or so. I have had some very good experiences with them. I…read morehave had a checking and savings forever and I just finished paying a small loan off. They have lots of tellers and lots of people who have been there for many years. Overall, I would recommend them highly. The only thing that annoys me, which I am sure exists at almost every Bank or Credit Union. I pay bills automatically. If money isn't there, they charge an exhorbitant fee ($35) for failed transfer. This basically ends up being a poor tax. This last year was hard for me, and the credit union made it a little harder. But it is likely that any other bank or credit union will have the same policy or worse.