This is my third time in to the Ellsworth and Apache Trail location. Great people, super fast…read moreservice as well as very friendly!! Glad to have them to rely on when needed.

Estela went above and beyond she was very helpful in our time of need and made everything so light…read morefull Highly recommended.

I am very disappointed and will never use this company again or recommend it to ANYONE! I took out…read morea title loan last November and have been faithfully making my payments every 2 weeks, never missing a payment. Twice I l took out an additional $100. loan. Today I went in to see if I could take out an additional loan. I was told all I could take out was $67.00 but I would have to pay $15.00 for interest before I could get the loan, I don't have the $15.00 so I wasn't able to get the loan. I was a fool to think they actually cared about their customers, all they care about is the money! A business that actually cared about their customers would not turn away a loyal paying customer who has paid over $900. In interest on a loan for not having $15.00.to put down on additional loan!!!!

Joel the "manager" is percent rude! She was very…read moredisrespectful, I asked to speak to her boss, she didn't want to give me that information. I was told for pay off it has to be cash it doesn't say nothing on the contract about paying only in cash!!!!!! People don't go there!!!!!! She shouldn't be a manager if she doesn't even know what's in the contracts she having people sign .

This has been my location for over 20 years, and always pleased with the friendliness of the…read moretellers and the condition of the location as it is up kept well. Love the drive thru ATM, and the WF app for both personal and business for the company I work at. Definitely continue to be a WF customer!

I have been a customer of Wells Fargo for over a decade. I have been to this branch easily over 100…read moretimes. I have typically only utilized the branch for the ATM but have required services that I had to go inside for a few times. The location has always appeared clean and I have always had someone open the door for me and greet me. The tellers are always pleasant and knowledgeable. Sometimes there can be a giant line but that is not their fault - just how the cookie crumbles. They are efficient and sure to help each customer without rushing them which is appreciated when it is my turn. They have a drive up ATM as well as a walk up ATM for convenience. I am giving this location 5 stars based on years and years of visits with minimal issues. There is a decent sized parking lot to allow enough parking for their busier times.

This is a bank that truly cares about your financial needs. They're extremely friendly and…read moreknowledgeable and do everything they can to help in any way possible. I do quite a bit of business with Mountain America Credit Union and my customers always come back extremely happy.

This is not about this branch but about MACU in general. This branch was good to me when I lived in…read moreAJ. MACU used to be customer oreinted but they have changed. I had a fraudlent charge on my account in August. It is fraud. The attorney general of my state agrees it is fraud and is very concerned. MACU? nope. They are allowing it to be processed. Not only that but they have talked down to me and treated me like an idiot. I know what fraud is. I was told yesterday that I could dispute it again. When I called back about this I was told that that CSR was incorrect and they have no policy about standing behind their agents once they give out incorrect information. He was very rude and condescending with me. I work for a national company and if I spoke to one of our customers the way I was spoke to by him I wouldn't have a job. I told him I will be closing my bank account and was told "oh well". I am utterly disgusted by how I was treated!!

I recently visited the Florence AZ branch. Everyone was so nice and helpful. I'd Like to especially…read morethank Tiffany Smith. She is an awesome lady. I definitely recommend this place.

Worst place to bank / pay your auto loan. You will wait forever on the phone waiting to connect to…read morea loan specialist to make a payment, multiple issues with online payments, out of date systems, automated system says 0 callers in the queue then says "sorry for the long wait we're experiencing a higher than normal call volume", no way to make a payment with the automated system like other banks / companies have. Highly recommend banking and having your loans serviced elsewhere, with updated technology and better customer service.

The friendliest and fastest Ace I've ever been to, and I've been to many in many different states.read more

From the owner: Cash Advances, Title Loan, Prepaid Debit, Bill Payread more