Liz is the sweetest. Very nice and polite and helpful. she was fast and efficient always a great…read moreexperience.

Liz is absolutely amazing!! I have been to multiple places with no help and she immediately got to…read morehelping me and explaining to me why I didn't get approved instead of just saying no. Absolutely amazing!! Will definitely be back and be recommending people to her!

From initially speaking to Breanna who provided friendly customer service to Leila assisting me…read morewith my loan, they both were great. I appreciate how they put the customer first and they did everything they could to get what I was looking for. Thank you ladies, will definitely recommend coming to them in the future!

Go see Melissa at cash max she is friendly and will help us out. She is great she will help you no…read morematter what she always trys to say Yes !! Go see her today

Just another bait and switch Don't believe them when they say you are pre-approved. Don't believe…read morethem when they say no fees. Don't believe it when they say quick approval process. And I'm so tired of heavily accented customer service reps that you can't understand. Do yourself a favor and bypass their bullshit pitch. This company lies and has no qualms about deceiving you. They should be ashamed of themselves and their business model.

This place is an utter jokes. Having clowns run it would be an improvement. This is the classic…read morebait and switch. Basic misleading advertisement and should be illegal. Told I was Preapproved for a loan @ 20% for11,500. Sent my initial paperwork and it was supposed to be unsecured. Get an email Asking for the following: * Social Security Card * Identity Document * Picture of Front of Vehicle * Picture of Odometer * Picture of Rear of Vehicle * Proof of Insurance * Vehicle Registration Thus I called an they said that I was preapparoved for the unsecured loan for 11,500 pending a hard credit pull. Being "preapproved" for a loan means a lender has given you a conditional commitment to lend you money for a specific amount, assuming your financial situation and the property (if applicable) remain consistent and you complete the loan application and final underwriting process. Well not to Reprise. It is their opportunity to lie and manipulate you into a higher interest loan and make it a secured loan. Don't walk, but run. Dont consider and skip this company. I have other options that I can exercise in 6 months. I am paying for a loan that equates to a monthly payment double what Reprise offered or wait didnt offer but lied about. If I have paid that loan for almost 3 years yet you think I cant pay yours without baiting me. As I said it is a circus.

Love American Credit Union! So easy to manage my money…read moreonline or come to the location in SOUTHLAKE near the Kroger. ATM is just inside the 1st door. If you need to see a teller or loan officer go through the 2nd door. Easy peasy!

My mother has been a longtime customer of this bank and has taken out multiple loans here over the…read moreyears. The process used to be simple, smooth, and respectful and we have never missed a single payment on anything we've financed through them. That's why this recent experience was so disappointing. Over the span of four days, we called and emailed multiple times trying to get a vehicle loan handled, and the entire process felt unnecessarily difficult and frustrating. Instead of the helpful and professional service we were used to, we were met with a dismissive tone and asked an excessive number of questions that didn't make sense given our history with the bank. What made it worse was being told our "income is too low" to qualify for a vehicle that is barely 5 figures, despite our flawless payment record and long-standing relationship. It felt inconsistent and disrespectful, especially considering how reliable we've been as customers. It's frustrating to see such a decline in customer service from a bank we've trusted for years. What used to be an easy and professional process has turned into something stressful and disappointing. Based on this experience, we will seriously reconsider doing business here moving forward.

This place does amazing service! Jonathan, Victoria, Emily, Latrice, boss lady & misty have taken…read morecare of me and my grandparents like family! Badass bank and badass service. That's why I bank with first mid grapevine. Love this place and the people here.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois, Missouri and Texas. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.

It really just depends on who is working that can make or brake your experience here , I mean if…read moreyou need a check cashed it's pretty cheap and usually only takes 10-15 min. UNLESS there are people trying to cash fake checks or fake secret shopper checks or checks made in their basements because those type people are 100% always in line trying their chances that the clerk will not catch on and give them $. So needless to say I've seen a lot of arrest while waiting. I don't like that they buy used or unwanted gift cards . It feeds off one type of person ... drug addicts . It's sad these ppl have a problem and you are helping them . Oh don't get me wrong first you tear that a** apart in the return you give them for the card but you gotta know this is shady af!

Very nice, down to earth folks running this location. Better than Ace and PLS combined!!!read more

I have a business, checking, savings, and credit card with chase. I do most of my banking online,…read moreas it is easy and efficient. However, I travel frequently for work and come into branches often to get singles to tip shuttle bus drivers, ect. I have also exchanged currency here. My experience with Chase has always been a good one. They have convenient locations and the service is good. I was with BoA for 15 years previously and left strictly for customer service issues. I see the low score, and I just haven't had that experience. I've been with chase for probably about 15 years and I have no complaints.

Great experience, nice well-kept location. Not much to say…read moreother than that, just a good experience delivered by nice folks in a decent location.

This is the WORST customer service EVER! EVERYTHING time I…read morego there inside or drive-thru these people has no friendly services or characters. I DEFINITELY will leave this bank and will tell everyone especially friends & families about this bank! Where do they find these bank teller people @ the

Best Prosperity branch in the metroplex. The manager Jordon is amazing. She's alway friendly and…read moretakes care of customers. She makes you feel like you're valued. The cashiers/tellers are all very friendly. I'm always greeted when I come in. This is a great place to bank if you enjoy good customer service and efficiency.

I would select a -10 if I could! Do not ever use North American Title Company anywhere, ever…read more There has been non stop errors in document preparation, no communication between team members, and a messed up closing that occurred yesterday where both us and the buyers had to return to sign documents and here it is almost 36 hours after initially signing and we have no funds yet. This is a very mismanaged and disorganized company, with upper management not appearing to be anymore knowledgeable about proceedings and closings than the receptionist-who by the way was very nice- Stay away from this company. With title companies on every corner-choose a different one !