Logan was very kind and knowledgeable and professional the whole time I was there. I would…read morerecommend ace to anyone

From the owner: Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Good customer service. very helpful with my issue. they answerd my questions quickly and when I…read morewent in it was very busy and they were quick to help

From the owner: We exist to serve our members' interests. We offer a full range of financial services with better…read morerates, fewer fees, and friendly service. Truity Credit Union is a "not for profit, but for service" cooperative financial institution founded in 1939.

I have had a pleasant experience with every CNB in Lawrence! That being said-…read more I usually go to the branch inside Wal Mart. They know my name and are super friendly.. This time I wanted to take advantage of cashing in some change I saved up. Btw, this branch has a change machine...and I don't know all the specifics, but I am sure as long as you have an account there is no charge. I made it in about 30 minutes before closing time on a Saturday. There were two tellers working and a full drive-thru line and a couple customers ahead of me in the lobby. I had two separate transactions besides the change, and even with a little patience by me on waiting they were happy to help me. I haven't ever rated a bank experience, but the employees working today were both friendly and efficient.

It's a bank. They do what a bank should do. People are generally very helpful. When something is…read morewrong they fix it.

The absolute worst customer service I've EVER experienced! I called with a question because I'm…read morestuck without a service connection while on vacation and Liz at the New Hampshire St. branch in Lawrence was not only extremely short and curt, but was unable to answer basic how to questions. Why do I do business with anyone to be left out in the cold?

Neala Burnett is well versed in and can handle taxes for several states! She really helped my…read morehusband and me out last year when we had California, Illinois and Kansas tax implications. She has given us good overall savings and planning advice too, on withholding and more, and, notably, and where she really earns the 5th star, on implications of buying a boat! She works out of an apartment setting. It is cozier than the average office. May not appeal to all, but I really like it! Also, her fees are super reasonable!

Got my returns done by Neala for 2014 after moving from Florida. Multiple state returns were too…read moremuch to handle. This year went back with what we thought would be another difficult one. Neala figured things up and was honest enough to tell us we could just file the easy form and we would get more back. She didn't even charge us for her time. I highly recommend her. Neala knows her stuff!

Colin is a real professional with that " I feel like I have know him for my whole life" feel. The…read moremost honest person I have met in a long time. You cent go wrong with Colin.

From the owner: Specializing in Personal and Commercial insurance. I can make it easy to protect the things that…read moreare most important to you - your home, family, farm and future.

Not good service- they made several mistakes with my account and did not listen to what I wanted…read more It took a very long time to change my Annuities and roll them into one, and then left money in one account. I had to check up on everything they did to make sure things got done, and sometimes they didn't. They have not been good about returning phone calls either.

Nate and his team have been amazing to work with. He is patient, thoughtful, educated, and…read moreconscientious. We feel very secure and excited about our financial future having worked with him to develop a plan early on. Highly recommend!

Great Bank! I have never had an issue with them and when I have had an issue on my account they…read morehave always went above and beyond to help resolve the issues. From the very start I was highly impressed with them as they even went above and beyond to verify I was me as I have a fraud alert on my credit report due to identity theft in the past yet the process was smooth and simple. Also if you are a student they give you free checking which greatly helps us students that are already struggling to make ends meet with the high costs associated with attending college.

I banked here for years. Then my check book was stolen out of my car. A woman walked into the…read morebank. Wrote a check to herself (used her real name) for $500 out of my account; the teller did not ask for id, cashed it (even though that over-drew my account) and sent the thief on her merry way. When I discovered the fraud, the branch manager and I looked at my account, including a digital scan of the check, agreed that it wasn't my signature. He assured me that he would take care of it. I gave him the name of the police officer that was handling my case, and I thought that was the end of it. Nope. Now US bank has sent my account to collections, and they are trying to get me to pay not only the $500 for the stolen check, but over draft fees and other fees for my "delinquent" account. Eff you, US Bank. See you in court.