The owner-operator came to pump my septic tank. He wasn't able to remove the lid, so he decided to…read moreleave and charge a show-up fee. First I asked if we could waive the fee if I still used him to do the work after the lid is removed by someone else. He declined to do so. Then I asked for an invoice for the fee before I paid it, he told me they aren't able to provide invoices -- "we only bill." After refusing to pay until I received an invoice, he called me a liar and threatened to place a lien on my property. After explaining to him I would not be paying without a written invoice (he wanted me to hand him cash), he called his assistant, and she emailed me an invoice within minutes. As soon as I received the invoice, I wrote him a check. He then accused me of planning to cancel the check. At that point, I told him to leave my property. Despite telling him repeatedly to leave, but he didn't make any effort to move toward his truck until I told him he was trespassing. I recommend no one ever use Payless Septic Service.

Called Monday morning and was able to get Tuesday service. Awesome! Darrell called ahead with 30…read moremin ETA. He made quick work with the sucker truck and answered all my questions. Great customer service and very knowledgeable. Good sense of humor too, we enjoyed some poop jokes. Payless team doesn't dig, so you need to expose the pit opening or have risers already installed.

this is the second time, i believe, that parker has been the one to fix my drainage problem. both…read moretimes, it was a pleasure having him doing the work because he knows what he's doing and has been able to resolve whatever the issues have been each time. i highly recommend roto-rooter logansport/kokomo - i've used them for years, including the previous owner who was here in town ... i'm the kind of person who only returns as a customer when the person has been able to find a fix and were personable and friendly. thanks, parker.

Drew Tech and Co-Owner performed a complete and detailed residential dryer vent cleaning this…read moreafternoon. Punctual, contentious, and professional- ok personable as well! Great job Drew! Mason Peck

Scheduled an appointment--over a week waiting period--just to be told their gee-whiz third party…read moresoftware cancelled the appointment. This on top of the one time I did actually get someone there they call five times to make sure you know money is due the second the person gets there. Will NEVER attempt to bother them again

Called mid morning with furnace problem, serviceman Blackie was there early afternoon. Quickly…read moreidentified and corrected the problem and gave me a good explanation of what was going on with the furnace. Prompt service, cost one hour of labor $68 plus some tax ($72).

DO NOT USE THIS COMPANY!!! Had noise comping from furnace, repair man "blackie" (alias?) changed…read morethermostat... He said "cycled unit after 10 minutes, no noise" paid $190.25 Couple hours later noise came back and furnace stopped the next day he oiled a draft motor and said it may need a new one. Went out again!!! Asked for an est. he said 200-400 plus labor nothing in writing. Said the furnace is junk too! Contacted company owner Jimmy, asked for exact draft motor cost and some credit from previous repair and he just laughed! Good thing I didn't have them put in draft motor that was not even the problem!!! Had someone else out, they replaced correct part and it works fine! Noise was coming from gas valve not being fully engaged due to poor connections of a relay coming from hot surface igniter which was replaced. Cost $60 and the oiling of the draft motor was done wrong too, they needed to access the oil tubes to fill not the outside of the bearing! DO NOT USE THIS COMPANY

Pendleton came to my rescue last Nov when I came home at night after being away for a few days…read more Temperature in my house was 49 degrees. Called my usual H&C Co. They could not look at my furnace, but dropped off a couple of space heaters for me. Next day Pendleton was there & did an easy fix on my furnace. Everyone was surprised other Co would drop off space heaters but not take the time to even look at the furnace. Pendleton is now new only Heating & Cooling Co.

I have been using Rick and his guys for years! They have replaced my air conditioning unit and…read moreserviced my furnace many times. They are EXTREMELY responsive and take exceptional care of my home! They always check everything out perfectly and never push for repairs that are not needed. They always go above and beyond for my needs. The prices are always extremely fair.

We've been using Brand for several years. Kelby arrived on time to do the annual furnace checkup…read moreand was very thorough. We spoke about adding a humidifier to the system, which is only 7 years old. I had a few questions after he left and he responded to my text, allowing me to call and set an appointment. Kelby arrived after calling to let us know he was on the way. He did an excellent job of installing the humidifier, carefully explaining everything he was doing. I was able to take advantage of a 10% discount sent to me after they had done the scheduled service check on my furnace. We've always had excellent experiences with Brand Heating and Air Conditioning.

I called Brand about a year ago because I was having problems with my air conditioner not working…read more I was a little concerned but every other place I called was days out and I was having a hard time sleeping. They understood and got out to me within hours! Now I've used them a couple more times and I must say I will never go to another company again. They have fast service for a good price.

Camflo consistently exceeds expectations. Their team is respectful, responsive, and, above all,…read morehonest. First, Jacoby came out after hours on one of the coldest days of the year and did an excellent job getting our furnace up and running when it had unexpectedly quit working, he was thorough with he work and found it was something unusual causing the issues. He then went above and beyond by following up to ensure everything was operating properly and that we remained safe and warm. Our tune-up with Micah was also a great experience--he was kind, focused, and efficient. We are very grateful for Camflo's quick response, hard work, and reliable, efficient service. We would absolutely recommend them to anyone!

We contacted Camflo to convert from our aging geo thermal to a gas heat and new a/c system. Our…read morecomfort specialist Reuben was a pleasure to work with thru the options. He was with available along the whole project. The guys came out and quickly did prep work the next week then we did have to wait on Nipsco for 3 months which had nothing to do with Camflo's part of it. And when Nipsco finally came they dropped and rearranged their schedule to get us back in and finish. It was a pleasure. I recommend Camflo and Reuben anytime.

I'll preface my review by saying that good customer service is as important to me as getting a job…read moredone right. I had a post lamp in my front yard that had stopped working and found F C Electric here on yelp. My first red flag was when I called to schedule a service appointment, I was told they would have to check the schedule and see when they could fit me in, and that this couldn't be done while I waited on hold. I was called a couple days later saying they could fit me in, and could I please send them a picture of the light that wasn't working (without explaining why they needed a picture--I still don't know why they requested a picture). Asking for a picture did not inspire confidence. At the time of service, I received a phone call that they were on their way about 5 minutes before they showed up, which I appreciated the heads up. The truck was clearly marked as F C Electric, but the employees did not wear anything that identified them as such. There were two guys that seemed like they had some kind of joke going between them from the time I answered the door. Their behavior was immature and unprofessional. They diagnosed my problem and made a recommendation which I later implemented myself. They were at my house for less than 5 minutes. About a week after their visit, I received a text asking if my request had been handled, which I confirmed. Today I received an invoice for $127, which I thought was pretty steep for such a quick visit, including unprofessional demeanor. I asked one of the employees before he left how much the charge was, but he didn't know. I acknowledge I should have asked when I scheduled the appointment what their diagnosis fee was. I called Paul, the owner, to chat about the invoice and to share feedback about my experience. When I complained about the price and the unprofessional behavior of his staff, he became somewhat defensive instead of carefully listening to what I had to say. As a customer, it's never good to feel like the employees are valued over customers. I'm pretty sure the way most businesses work is that you have to have happy paying customers to succeed. To be fair, Paul did offer to delete the invoice, but I insisted to pay something and he said I could pay whatever I felt was right. I paid the full amount because it was mostly my fault for not asking how much the service visit would cost. The bottom line is that I will not go to F C Electric again when I have electrical needs and cannot recommend them.

F C Electric moved our ancient electric service from a pole in the yard to the front of our house…read more This was a large project that needed coordination with Tipmont with inspection from the county upon completion. F C Electric did an excellent job from start to finish. Communication was smooth and the end price was more than fair. It was a job we had dreaded and put off for almost a decade and we are so glad to have it done. We are very grateful to Paul and his team.