I'd give zero stars if I could! My condo association hired Realty landscaping to handle snow removal, who in turn sub-contracted the work to TJ Martin. In the past, using a different company, snow removal was well organized and efficient. This year, it was sheer chaos and disastrous! Many of the walkways within the complex remained un-shoveled, they STOLE shovels from maintenance, they plowed cars in under MOUNTAINS of snow, and they destroyed my patio furniture. Tom Martin was obnoxious, offering nothing but excuses, and took THREE MONTHS to reimburse me for my patio set. His exact words were "you just weren't a priority." That's the kind of customer service you'll get from him.
To top it all off they went almost $122,000 over budget, and now we, as owners, are forced to pay $500 - $600 each to make up for that deficit! I'd love to know how doing less work than previous companies (and sub-par work, at that) amounts to going over budget by $122,000!
Do yourself a favor and don't waste your money! read more