Wow. What excellent service. I wanted a gift for a couple of friends that just bought a house in…read moreMissoula. How about a gift certificate for next spring gardening. Shane was so helpful on the phone. Check that off my list!

Their wreaths this year are spectacular and extremely reasonable. I had them make me one size…read morelarger and it's gorgeous and hanging on my balcony rail.

I first went to Bensons when we moved home to Montana in 1991…read more I met Mr and Mrs Benson then and they both were so helpful, happy and hardworking. I have returned every year since.. The flowers all are outstanding, healthy and beautiful!! I go in the fall for the harvest and enjoy the wonderful vegetables and store some of them for the winter for our family. All of the family and staff are lovely to work with. I so look forward to spending time there every spring. I am committed to supporting local businesses and Bensons is one of the best, out of a storybook nurseries and family businesses to support!! I can thank you enough Benson family for helping me with our gardens all these years!!

Best sweet corn ever. Very good prices on most veggies . Great place to buy cabbage for homemade…read morekraut. Good quality and prices on flower and vegetable starts in the spring. Best flavored carrots after the first hard frost in the fall.

The only reason I went here is because Lowe's panel saw was out of order. This was my first…read moreexperience at this Home Depot and it was awful. First of all, I walk in the lumber side, I need some OSD for a project I'm working on. At most I needed two panels cut down to size. The cashier I talked to when I first walked in was extremely dismissive, like I was completely bothering him and that I was the biggest idiot on earth. I asked if the panel saw was working, and if someone could cut some OSD for me. He said yes and to just grab a cart and bring it over to the cutting station. There were about 15 carts around full of various lumber and only two actually available around the plethora of forklifts. Then, I realize that there is no way I can lift a panel of OSD by myself, so I try to grab a panel of hardboard, which is still not very light. I end up at the end of the aisle in the cashier's eye-line, trying to balance this 8ft panel on my head to try and get it on the cart. We made eye contact twice, not once did he offer to help or even made an attempt to call someone over, he simply went back to his phone. (Might be a testament to current men in their 20s but I digress, chivalry is dead). Also, multiple employees were walking around, not one asked if I needed help, which I clearly did as this giant panel was almost un maneuverable for me. I finally get it into the cart and make my way to the cutting station where the young woman working actually did offer to help and called someone over to cut my panel, and finally, when I had some semblance of hope, he said the width can't be cut smaller than 12inches, I needed 7inch width by about 3 feet. At that point, I left my cart at the station and left them to help the man behind me. I walked out without a purchase past the same cashier that watched me struggle for 20 minutes to get a 4' x 8' panel into a cart and ended up so frustrated and pissed off at the service, specifically the cashier who saw me struggling and did nothing. I will never be back.

Customer service at this store is terrible!! We…read more(unfortunately) had to spend over $1,200 in order to complete our latest project, and once again had to support Home Depot because other local vendors do not offer the items that are needed. It might be the fact that we do our shopping in the late hours of the day that constantly allow us to encounter the rude and plainly displayed lock of customer service the employees at this Missoula, MT Home Depot rendered! I would specifically like to shine the light on the precious lumber crew that so boldly ignored us during our trip on October 20th at 8pm. Connor and his crew watched my husband at first, and then the two of us struggle loading lumber onto our cart and literally just walk by and later just sat at the lumber isle a few feet from us. I wanted to share my experience with the person in charge. It took a few minutes to be directed to the store manager. Trying to find this person was a struggle as well.... not everyone knew where the manager was or even the manager's name (female employee at self-checkout area). In any case, found the manager at the customer service counter. Shared with him my frustration! Apparently, the customer needs to request help from the store employees. It is not "common sense" for employees to see the customer need and act on it!! He apologized and offered to talk to the lumber crew. I can only trust that the manager followed through with his offer. I truly do not expect the so important customer service to improve at this store. I will definitely shop during the day hours, maybe at that time customer service is more prominent??

First time shopping here. Nice selection for this time of…read moreyear. Great variety of seeds. Staff are very friendly and helpful. Prices are higher than Home Depot, etc., but I think the quality is better.

This afternoon my mother and I spent about $150 at Caras, and at checkout we were overcharged to…read morethe tune of $57. The receipt showed that I had bought a plant for $57 when I had not. The woman at the register had made a mistake when typing in the code. It's a big mistake but stuff happens and I could live with that. What was NOT ok is that she never apologized and she acted like it was a huge inconvenience to refund us the amount she herself had over charged us and then she demanded the Caras bucks back (not that I care about the bucks but her entire attitude was that we were the problem). Basically both myself and my mother were made to feel less than. I'm sorry, maybe 57 bucks isn't much to her but it's a lot to me and being treated like that was a slap in the face. I will shop for my plants elsewhere in the future.

I'm up in Montana and needed a bunch of tools. Now, I like Lowes. Back home, in So. Cal, I'll drive…read moreacross town to Lowe's rather than support Home Depot which is 5 minutes from my home. So, why two stars? It's because the customer service is abysmal. I'll spare you the details but it took me twenty minutes to go through the register cause this gal could not work the checkout. That's the tip of the iceberg. Bring your patience in this location.

Lowe's Home Improvement requires immediate managerial and operational attention regarding both…read morecustomer service standards and employee conduct. We entered the store to purchase a specific product that was important for an immediate project and operational need. During the shopping process, we sought clarification from multiple employees regarding the product's functionality and whether it was the best fit for the situation at hand. Rather than receiving informed assistance or competent customer service, we were repeatedly met with lackluster responses, minimal product knowledge, and employees attempting to shift responsibility onto the next staff member instead of resolving the issue professionally. Because no employee appeared capable of providing a clear or confident explanation regarding the product itself, we specifically clarified the return policy prior to purchase. Based upon the representations made at that time, we proceeded with the purchase under the understanding that the item could be returned if it ultimately proved unsuitable. To be clear, the concept of the product itself was innovative and useful, and it did perform the intended task in the short term. We were genuinely glad we found it when we did. However, after practical use, it became apparent that several aspects of the product were incompatible with the circumstances and requirements of the project. As a result, the product needed to be returned. We returned to the store fully compliant with the return process, with the receipt and all required materials necessary for a routine and successful return. At that point, the interaction with Carla, the employee handling the return, became entirely unacceptable. Carla approached the interaction with a belligerent, hostile, and antagonistic attitude that immediately escalated what should have been a standard customer service matter. Her conduct was rude, aggressive, disrespectful, and unprofessional throughout the exchange. Rather than processing the return in accordance with store policy, she made the interaction personal and created unnecessary conflict. Her demeanor reflected a serious lack of professionalism and poor judgment for someone occupying a public-facing customer service position. More broadly, this experience reflected a larger pattern within this location. Numerous staff members, both indoors and outdoors, presented themselves in ways that were physically volatile, aggressive, dismissive, antagonistic, and ill-suited for customer interaction. This is not merely a matter of poor service; it reflects deeper concerns regarding management oversight, staff training, accountability, and workplace culture. Carla's conduct in particular warrants immediate review and corrective action. Employees representing a national retail chain should not be permitted to engage with customers in such an openly hostile and confrontational manner.

This store is so fun! When I decided to try brewing cider for the first time, I dropped by this…read morestore. Phil helped me, walking me through all the steps and supplies I'd need. He inquired as to my tastes before making recommendations. It was a great shopping experience. They have a good selection of bulk grains, brewing equipment, bottles & glass as well as indoor gardening supplies. Some sweet guitars hang on the wall as well. Great place!

From the owner: We started as an eco department store in 2008. As our garden selection grew, we moved clothing and…read morehousewares to another location and added home brewing supplies to the gardening store. The partnership split and we took on the name Summer Sun and moved to our current location in the end of 2012. At that point we added our extensive beer department and respectable wine department

This is the best furniture store in Montana! They have the most beautiful pieces and are always…read moregetting no product in. The staff is SO nice and helpful. Our go-to when we want something unique and quality.

This is by far the best furniture store I have ever shopped in. They have a fantastic staff and…read morewent out of their way to make sure that we were completely satisfied with all of our selections. This will definitely be the first furniture we go to for anything we need in the future!

Finally a store I can buy a Tracfone card in person with cash. Walked in at 7:30pm & the cashier,…read moreNatalie, immediately called up an employee to help me. He showed up extremely fast & quickly took me to the cards. I was in & out in 5min. I can't rave enough about my excellent experience! Thank you!

I had a Geek Squad appointment set up to get a new screen for my iPhone. I live 2 1/2 hours drive…read moreaway, so called the evening prior to make sure they had a screen for it. After dealing with THE WORST AI phone call center BS I've ever had the mispleasure of experiencing, I finally got an actual person who assured me they had the screens in stock. The next day I show up for my appointment time and stand there waiting for 25 minutes before anyone will acknowledge my presence. After looking at the phone and checking with their inventory, they told me they don't have the screens in stock and would have to order it and it would take 4 or 5 days. I wasted 5 1/2 hours of my day to go to this piece of crap store and walked away with no help. I think there were more employees in the store than customers, yet they can't answer the phone or give you a straight answer.

Went looking for recliners & dining room chairs. Entered in the mattress side & was greeted and…read morethey directed us to the living room area. Looked a while before anyone showed up to greet me & he pointed out the recliners & left. Obviously was not paying attention to where I was because when my husband came looking for me he thought I left. Didn't find a recliner & wasn't going to beg for information. Then walked to the living room side & was greeted & directed to the chairs we were looking for & the sales lady let us look alone....for a long time. Decided on the chairs & ordered 6 of them. It was obvious we were interrupting lunch from Taco Bell because they were distributing it to each employee. The furniture sells itself. No wonder people shop online ***UPDATE****5/1/18 I have upped my rating if Furniture Row! After my review I was contacted about what happened with our visit & I have to say that the manager, Jason, redeemed his store. We received the chairs we ordered came in a MONTH before they told me they would be here. We also exchanged emails about my experience and obviously has addressed it. Thanks for talking care of this!!

Eager to sell but after that the customer service is horrible. Purchased furniture. Took a month to…read moredeliver it. They delivered it and some pieces were damaged I reported that same day and sent photos. They offered discount or replacement. I asked for replacement. It's been 8 weeks I have called twice they cannot say other than it's in transit and no one has called us back to report progress. Frustrating - I won't return - EVER! Still don't have resolution - terrible customer service.

Sam at Mattress Firm went above and beyond to help us! While shopping for my mother-in-law for a…read morenew bed they not only accommodated a bed size change but rearranging getting a different mattress for her. They went above and beyond and I will definitely be returning in the future.

Very happy with the customer service we received at this store, definitely hassle free!!!…read moreHusband and I were shopping for best mattress quality and prices. This store was the first one that we visited, and we did not have to go anywhere else!! Stephen, our salesperson was beyond helpful!! He was extremely knowledgeable and a fun guy to deal with, plus we got our mattress on the day it was offered. Thank you very much for the great shopping experience (it's hard to find places where customers feel valued). We are definitely sharing our shopping experience with anyone we know! :)