Dropped off my car today for a bumper replacement, dent, and some scratches. Avo was warm and the…read moremost reasonable and transparent repair person I have met in my life! he insisted on not fixing several scratches i can fix myself, and openly talked out my options and things to consider for my other repairs. gave me some great tips on how car shops work and gave me a fair and reasonable estimate. cant wait to get the car back! [update] they finished exactly when they said and the price was exactly what they estimated, even though they did a bit of extra work. can't recommend this place more. best car shop experience in my life!

Above and beyond!…read more Genuine, honest, hardworking, just plain good people here. Lucy's Auto Center is proof that generosity, passion and kindness still exist in Los Angeles. Avo's old fashioned personality makes you want to sit and hang out with him for hours on end while Tony is fixing your car. Jennifer is patient and humble. Tony doesn't mind when you interrupt his work to ask him about how engines work. Prices are transparent and much more than fair (I could say a lot more to this but I won't, just go see for yourself). They made my broken Mitsubishi Lancer work long enough for me to buy a new car, then they inspected my new car and made sure I didn't get screwed by the dealership. If you need repairs or even just an oil change and don't want to overpay or return for the same issue, Lucy's is the answer.

Nick and Miguel are the real deal! No BS. My car was towed…read morethere after a hit and run accident and it was an absolute nightmare dealing with State Farm (I will be switching insurance companies after this experience). They were always completely transparent and honest and walked me through every step of their communication with the insurance company. They were always quick to respond. The communication is truly top notch. They were absurdly low-balled by my insurance company and they agreed to the lower fees just so I didn't have to pay anything out of pocket. I could go on and on but seriously they are the best. I will be a customer for life!

I can't say enough good things about this auto body shop! They helped me out during a really…read moredifficult situation and went above and beyond to make everything as smooth as possible. The team was super professional, friendly, and genuinely cared about getting me back on the road safely. I highly recommend them to anyone looking for honest, quality service -- they truly go the extra mile!

If I could leave a 0 star I would . I've been here several times for patches for my tires. That's…read morebeen fine . However, I took my car "that I've always taken to the dealer for an oil change" here. And the next day it was leaking oil everywhere. Unfortunately, I wasn't in town to bring it right away, and had to bring it back to the shop about 2 weeks later . (Still leaking btw) they said it was the "gasKeT" and I would have to pay another $48 to get this repaired. They said I should have brought it the day after i got the oil changed. Later after all the back and forth they offered to cover the costs for labor ,but I would have to pay for the part. Which was $3. I did not expect for them to charge me at all considering i had returned literally about 2 weeks later. (And called them over the phone twice to advise what was going on" They said i was "taking advantage" and told me god was watching. They said there was no way of knowing the part was damaged or defective . In my opinion they should have checked the gasket while doing the oil change . I ended up paying $10 which I didn't feel was fair but; at least they could pay off their $3 part they replaced. Next day after the lecture and "repair" ITS LEAKING AGAIN! haaaahahah now I have to go to the dealer and figure out what they broke on my car. I'm glad I didn't pay the $48 the second time around considering I came in with a car that was perfectly fine and left with a leaking car . THANK YOU LA TIRES AND AUTO BODY SHOP !!! :) I've spent $120 total for oil, filter, labor, a "gasket" and now I have a car with a bigger problem and NO OIL . DO NOT GO HERE !

After messaging multiple tire shops and getting crazy prices, I finally found a reasonable spot on…read moreYelp. Great communication, quick turnaround, and solid service. I'd definitely come back again. Ask for Axel.

I had a great experience at Cochran Auto Body Repair. I brought my Honda Civic, which was hit on…read morethe rear left corner. Peter and Pauline are honest and professional. They provided excellent customer service and ongoing updates throughout the restoration process. Also, they took care of a few scratches to my vehicle at my request. And a bonus was that they washed the car inside out. My car looks like brand new. Everything was smooth and perfect. I appreciate the quality of work the entire crew did.

I brought my 2025 Lexus in for some body work on Monday. Another body shop gave me an initial quote…read moreof $3100 and then tried to raise it another $900 when I got there. No thanks! I went to Cochran Auto Body and not only did they give me a quote that ended up being $1200 LESS, they did a FANTASTIC job and had my car ready today (Friday) for the weekend! These folks are fast, friendly, and don't give you the normal runaround. PLEASE do yourself a favor and visit Cochran Auto Body for your repair needs!

WeHo is the best! I joke that even if I win the lottery, my zip code won't change. And Pristine…read moreCollision is simply another shining example of my fabulous geighborhood showcasing top-tier everything. Needed an estimate on a slightly banged up part on my car and was very happy to find a shop with Nordstrom-level customer service. Diana answered my call first thing, had me send over photos and was back to me within minutes. I needed a hard copy of the estimate so stopped by and was thrilled to find a ridiculously immaculate shop (think: if Erewhon worked on cars). David saw me immediately; I think I was interrupting his lunch, but was nevertheless met with a perfectly prepped gentleman. I was told I'd have the estimate by the end of the day and received it even earlier. Signed. Sealed. Delivered. When your mint-condish, 1985 BMW M5 E28 needs a tweak, THIS SHOP, dear Yelpers, is where you bring her.

I had a great experience with this shop. They were incredibly conscientious about both the work and…read morekeeping me informed every step of the way. I'm very pleased by how my Pacifica looks and will definitely use them again in the future. Thanks for everything!

Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

Deborah runs a clean fair and professional business. Go to her for ALL your body work from a small…read moredent to an ALMOST total loss. U WILL BE DELIGHTED WITH THE WORK

Hands down the best experience I've ever had with an auto shop…read more I came here needing a catalytic converter replacement, dreading potentially having to wait days (or weeks) for the part and repair. After dropping my car off, I got a call 3 hours later saying my car was ready! Frank and Ana were incredibly hospitable, professional, and patient in answering all of my questions, and the communication was great throughout. Fantastic experience. Thank you so much.

Having your parked car get smashed less than 24 hours after arriving in LA for a much-needed moms'…read moregetaway is not exactly how we envisioned starting our mini vacation. Yet, that's exactly what happened. Thankfully, the driver who hit my car did the right thing and left his information, which led me to Sidles. What I didn't realize at the time was that Frank would end up being the silver lining in an otherwise stressful situation. For the entire 3 1/2 weeks my car was in LA, Frank was communicative, professional, and incredibly easy to work with. He kept me informed throughout the process, and when everything was finished, my car looked like nothing had ever happened. I can't recommend Frank and the Sidles team enough. They turned a frustrating experience into one that I walked away feeling genuinely grateful for.

I got into a front-end accident that damaged the bumper and front grille on my 2002 Toyota Tacoma…read more This truck is super special to me because it belonged to my dad before he passed away from lung cancer years ago when I was a teenager. ​ Thankfully, after asking around for help, my friend referred me to P&C and told me they've helped his family for years. I called them up and spoke with Karee on the phone. I let him know I planned on paying out of pocket. His team gave me a reasonable estimate and got to work right away once I put down my deposit. ​ The turnaround was much faster than I expected, and they even took the time to have the truck washed and the interior cleaned. Seeing it looking like itself again meant a lot. Thank you. ​ I'm also grateful that Karee and his team took the time to answer my questions. One of the mechanics, I believe his name is Jesse, was also patient with me when I had follow-up questions about the new bumper. His father, who I believe is the lead mechanic, also took the time to explain the repair process so I could understand exactly what had to be done. ​ I never felt rushed, pressured, or that I was bothering anyone on the team throughout this whole process. Like I said, this truck isn't just any ordinary vehicle to me, it was my dad's truck. Thanks again, P&C Autobody Team!

They are so nice, helpful and don't waste your time. As a girl, I felt comfortable for the first…read moretime where I wasn't being quoted $1k+++.