After accidentally backing into a pylon at Trader Joe's, I ended up with a significant gouge to my left rear bumper/fender. Finding an auto body shop I could trust wasn't easy. I wanted someone honest, skilled, and fair, not a shop looking to overcharge me and do mediocre repair. One day while driving down Pico Boulevard, I noticed Certified Collision Crafters. Unlike many of the body shops I'd seen, the property immediately stood out. The bold but tasteful sign. The lot was full of vehicles, yet everything was organized, clean, and professional. That first impression told me a lot. As soon as I walked in, I was greeted by Al, the owner. He took the time to listen, answer my questions, and explain my options. He was personable, knowledgeable, and attentive. Most importantly, he inspired confidence and made it clear that he genuinely cared about both the quality of the repair and the customer experience. Al's demeanor and confidence in his craft made my decision easy. I brought my car in a few days later and just picked it up today. The results are flawless. The repair is seamless, and the attention to detail is exceptional. Al and his staff clearly take pride in their craft. Their work is meticulous, their communication is excellent, and their customer service is exceptional. Al has a background in engineering and was an insurance appraiser. This is also a tremendous asset when dealing with insurance claims and negotiations. Auto body shops may be a dime a dozen, Certified Collision Crafters is one of those rare finds. I highly recommend Al and his team, especially his skilled painter Romel! read more

Certified Collision Crafters went above and beyond for me. Being without my vehicle after an accident was stressful, but they made the process as smooth as possible. The team was friendly, honest, and incredibly helpful from day one. What I appreciated most was their communication. They kept me updated on the progress of my repairs and made sure I knew exactly what was happening every step of the way. There were no surprises, just excellent service and professionalism. When I picked up my vehicle, I was amazed by the quality of the work. The paint matched perfectly, the repairs were flawless, and the car looked better than I expected. You can tell they take pride in what they do and genuinely care about their customers. Thank you to everyone at Certified Collision Crafters for the outstanding service. I would absolutely trust them with my vehicle again and highly recommend them to friends and family. read more

After being involved in an accident, I was stressed and overwhelmed with the insurance process, but Certified Collision Crafters made everything incredibly easy. From the moment I brought my vehicle in, the team was professional, friendly, and kept me updated every step of the way. They worked closely with the insurance company, answered all of my questions, and made sure the repair process went smoothly. What impressed me most was their excellent customer service and commitment to making sure I was completely satisfied. It's hard to find a shop that combines great communication, honesty, and top-quality repairs, but Certified Collision Crafters delivered on all three. I highly recommend Certified Collision Crafters to anyone needing collision repairs. Thank you to the entire team for turning a stressful experience into a positive one! read more

عالیه، این نسخه رو با Porsche Cayenne شخصی‌سازی کردم؛ کاملاً مناسب گوگل ریویوه و طبیعی به نظر میاد I had an excellent experience at this auto repair shop. They worked on my Porsche Cayenne and did an outstanding job from start to finish. What really impressed me was that they provided a replacement car while my vehicle was being repaired, which made the whole process stress-free. The quality of work was top-notch, everything was done on time, and the attention to detail was exactly what you'd expect when working on a high-end vehicle like a Porsche. The staff were professional, honest, and very knowledgeable, and they clearly know what they're doing. It's hard to find a repair shop you can truly trust with a luxury car, but this place exceeded my expectations. Highly recommended. read more

Hands down one of the best body shop experiences I've had. They worked on my Escalade and the results were incredible -- the paint match, body lines, and overall finish looked factory perfect. You honestly can't even tell the car had damage before. What really stood out was the communication and professionalism throughout the whole process. They kept me updated, finished when they said they would, and treated the car with care and attention to detail. No shortcuts, no surprises, and no games with pricing. It's hard to find a shop that combines quality work, honesty, fair pricing, and great customer service all together, but these guys really delivered. I'm extremely picky with my cars and I would absolutely trust them again and recommend them to anyone looking for top-quality work. read more

I cannot recommend this body shop enough! From start to finish, the communication was absolutely fantastic--they kept me updated every step of the way so I was never left wondering what was happening with my car. What really blew me away was how much they went out of their way to save me money. The owner, Al, is genuinely one of the nicest people you'll ever meet. He originally took the time to source a used door to keep my costs down, but then went the extra mile to price-match it so I could get a brand-new door for the exact same price. It's incredibly rare to find a shop with this level of honesty, resourcefulness, and customer care. If you want to bring your car to someone you can trust, definitely bring your car to Al! read more

I had a great experience with this certified collision center after my accident. The team was professional, friendly, and genuinely cared about making the process as smooth as possible. They did an excellent job on the body work, my car looks like new again. They also helped me set up a rental car and kept me updated throughout, which made everything a lot less stressful. What really impressed me was how quickly they completed the repairs without sacrificing quality. Overall, a very efficient and well-run operation. Highly recommend this place if you need reliable and trustworthy collision repair. read more

I had a great experience with this body shop. They did an incredible job fixing my car and the whole process was smooth from start to finish. The team was very professional, fast, and detail-oriented. They handled everything for me and kept me informed throughout the process, which made things so much easier and stress-free. The repair was done quickly and the quality of the work was outstanding. I'm very happy with the result and truly appreciate their honesty and efficiency. I highly recommend this shop to anyone who needs reliable and professional auto body shop. read more

I recently took my car here and had an amazing experience from start to finish. The team did a fantastic job on my car and made the entire process incredibly smooth and stress-free. Everyone on the staff was helpful, attentive, and professional, and the customer service was honestly top-notch. They kept me updated throughout the process and made everything easy for me. Highly recommend this shop if you're looking for quality work and great service. read more

I had such a great experience with this collision center! They did an amazing job fixing my car and it looks brand new again. The staff was incredibly kind, professional, and helpful throughout the entire process. They made everything so easy and stress-free, kept me updated, and answered all of my questions. You can really tell they care about their customers and take pride in their work. I highly recommend them to anyone needing repairs done! read more

I had a great experience at this collision center. I came in after someone had stolen Two of my wheels, and they were very helpful and professional from the start. They fixed everything quickly and kept me updated throughout the process. The staff was super friendly, and I really appreciated how fast they got my car ready. Everything was smooth and the service was excellent. Highly recommend if you're looking for reliable and efficient work! read more

I had my BMW i7 repaired here after being rear-ended, and the experience exceeded expectations. The workmanship was exceptional, every detail was handled with precision, and the car genuinely looks brand new again. The team was professional, communicative, and clearly takes in their work. Turnaround time was reasonable, and the entire process felt smooth and well-managed. I wouldn't hesitate to trust them again for any future repairs. read more

Really happy with the work they did on my Hyundai . The repair came out great, the car was finished on time, and the whole process was smooth from start to finish. They were professional, easy to deal with, and kept me updated during the repair. Hopefully I won't need body work again, but if I do, I'd definitely come back here. read more

If I could give this place ten stars, I would! Impeccable work (and I have a very rare color car), quick, reasonably priced and great communication. Plus, Al is such a terrifically nice guy and wonderful to do business with. They made everything - insurance and car rental - hassle free. Can't recommend highly enough! read more

Al and the entire team were incredibly friendly and straightforward, and the service was excellent. Their pricing was straightforward and when I picked my car up it looked brand new. Will be coming back here for anything I need in the future read more

I'm grateful for Certified Collision Crafters and Al for restoring my car to better than before. He was kind and worked with me to ensure that I get the best quality service. It was a relief, during a stressful time. Highly recommend! read more

This place is amazing. Getting into a car accident is so stressful and they made the process so smooth and simple. Very attentive and of course the work was done so well. I am so grateful I was referred there by a friend. read more

Super happy with the service! My bumper was all cracked, and they fixed it up perfectly--it looks like nothing ever happened. Al was friendly and easy to deal with. I'd totally recommend this shop 100%! read more

I had an excellent experience with Certified Collision Crafters! I would highly recommend using CCC. I called around to a few different firms and found CCC to be the most honest and thankfully reliable. read more