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    TLC Electric

    2.3 (3 reviews)
    Open 7:00 am - 4:00 pm

    Services - TLC Electric

    Electric inspection

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    Sanford Electric Company II

    Sanford Electric Company II

    2.6
    (16 reviews)

    I am a licensed Journeyman Electrician and I was employed by SEC during 2020. SEC works to the…read morehighest trade standards, exceeding NEC and local code requirements. This state certified electrical contractor performs quality electrical work to the highest standards....... Every time.

    UPDATE: After two months of feeling like I was getting the run around, Jim Depoy, from Sanford…read moreElectric, called me back. Apparently he is the license holder for the business. He stated he was unaware of what had happened to my ceiling. He wanted to schedule someone to come out and take pictures, which honestly boiled my blood. I refused to let that happen again. Instead, I offered to send him pictures, which he agreed to. I promptly sent them accepted via email. He confirmed receipt. About a week later, I was wondering if I'd ever hear back. The next day, he called and said he would find a dry waller. A week after that, he found a dry waller and called to ask about my availability. I told him just book a date and a time with the dry waller and tell me what it is. I was trying to be as flexible as possible, to facilitate the repair. A couple days later he called and gave me the appointment date and time. The dry waller was on time. The job was completed in about three hours and it looks pretty good. Afterward, Jim called again to see if I was pleased with the work and mentioned painting the area. I declined the offer for painters, since I don't have any matching paint and I don't want to take the time to be there for another subcontractor. The hole is fixed; it can be painted later. I appreciated his gesture for the painters though. The incident occurred on Monday, November 15, 2021 and was repaired on Friday, January 21, 2022. Just over two months to get it fixed. I understand there were a few holidays in between those dates, so that's why I was being as flexible about it as I possibly could. At this point, I don't know if I'd hire them again, but at least I can say they came through in the end and made amends.

    Strada Services

    Strada Services

    2.4
    (43 reviews)

    We had a couple of issues with my home they had a couple of technicians over and took care of my…read moreproblems! Great, guys! Polite and very cleaned! Great services company!

    I cannot recommend Strada Services based on my recent experience…read more I have been a Strada Services customer and have kept my system on their preventative maintenance plan. When my air conditioner stopped working, I called them because they had replaced my blower motor about one year and two months ago. I paid a $189 diagnostic fee for a technician to determine the problem. The technician confirmed that the blower motor had failed. This was especially frustrating because it was the exact same blower motor that Strada Services had replaced only fourteen months earlier, despite my system being maintained under their preventative maintenance program. Instead of discussing why a recently replaced blower motor had failed so quickly, I was immediately asked whether I changed my air filter or whether lightning had struck my home. For the record, I change my air filter every month, and there was no lightning event between the time the AC was working and when it failed. The technician informed me that the replacement blower motor was still under warranty, but I would have to pay labor because the labor warranty expired after one year. While I understand that companies have written warranty policies, I questioned whether I should really be paying labor again when a blower motor they replaced lasted only fourteen months. I was told that someone from the parts department would contact me the next morning to schedule the repair. After hearing nothing, I called first thing in the morning. I explained my concerns to customer service and was promised a callback within an hour. Two hours later, after still not hearing from anyone, I called again. I spoke with a supervisor, then the technician supervisor, and finally a manager. Every conversation ended with the same answer: because the labor warranty had expired by two months, they would not make any exception. I asked a straightforward question: "Should I expect to replace this blower motor every year?" I never received a meaningful answer. One additional comment from customer service also concerned me. I was told they would "send a qualified technician this time" to replace the blower motor. That statement made me question the quality of the previous repair. Ultimately, the manager told me I was welcome to use another HVAC company if I wasn't satisfied. I intend to do exactly that. I understand companies have warranty policies, but I also expect a company to stand behind its work--especially for a customer who pays for ongoing preventative maintenance and whose replacement blower motor failed after only fourteen months. Unfortunately, this experience left me with little confidence in Strada Services, and I will be taking my business elsewhere.

    TLC Electric - electricians - Updated July 2026

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