Hi, I'm Caleb Stewart. I originally had Wavelight Optimized LASIK with Dr. Andrew E. Holzman at TLC Rockville's location on August 6th, 2021. Initially, I had a great experience. Every staff member was sweet and I was confident that the surgery would go well. Unfortunately, there were a few red flags that I will list below. 1. The technicians there claimed that my prescription was stable when it wasn't and my vision quickly regressed after a year. Furthermore, I had prior dry eye disease and the technicians lied and stated that it wouldn't be an issue...now I have a severe case years out. 2. I didn't get to meet with my surgeon to discuss risk of complications, if I'm a true candidate or not etc. 3. The staff didn't explain other alternatives such as ICL and didn't give a solid recommendation on what path to take. If I was told to wait until my mid 20s I probably would've had a better outcome and less chance of regression. 4. TLC decided to change the location of the surgery from Tyson's Corner to Rockville last minute also modifying the laser as well which could have had an effect on my overall outcome. Suddenly, when I developed all these complications TLC offered little to no help in contrast to how I was assisted pre-op. I now have day-time starbursts, haloes and severe dry eye which induces irregular astigmatism...causing awful ghosting that can only be possibly fixed through scleral lenses or extensive dry eye treatment. I've had to quit many of my hobbies and it made my quality of life way worse for a while. They only offered "enhancement" surgeries to improve my vision which are not FDA approved and make complications worse for many patients. I'm still not comfortable with my vision at 23, a little over two years out and feel like I got scammed and betrayed by the center. They also didn't give me a refund as well despite my efforts to be polite and courteous about the situation. What makes the situation worse is that I had to go out of my way to see my original surgeon since he opened up his own company just to see what occurred. I was given pupil-shrinking drops and was shrugged off and told that everything was in my head, it was very disheartening. I've had to take so much initiative seeing all kinds of specialists just to get help, it's very draining for a young man to go through and I'm thoroughly disappointed with my experience here. I'll attach some photos below of my prescription before and after and various photos of symptoms that I suffer with to this day. This surgery has ruined my early 20s due to the complications that I face daily. I'm stuck with poor vision that does not hold a candle to how it was before surgery and I am stuck with fluctuating ghosting vision. The center asked that I provide a $200 payment to sign up for a "lifetime plan" to get a second surgery which is not FDA approved. They are a joke. The center only has one line of communication (patient care manager team) and have no ounce of empathy and compassion in their bodies whatsoever. If you develop complications and issues, expect to be on your own and not get any assistance at all from TLC. Whenever I would reach out for genuine help and the ability to obtain a refund or at least some compensation they couldn't do anything. It's hilarious because whenever I mention making a payment towards my surgery they are enthusiastic and respond quickly but other than that, crickets. Please do not get refractive surgery if it's not needed, my life is now ruined thanks to these people. I can't enjoy my hobbies 100% like I used to or start to drive. My vision is like this day in day out 24/7 to give you an idea - https://imgur.com/a/gZnTHj8 https://imgur.com/a/2swivr9 I'll be posting pictures below of how my vision was and my general interactions with both Dr. Holzman, his company and TLC. read more

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Great team! Great staff! Very sweet and welcoming right when you walk in the door. Mr. Probst I am beyond grateful for you , you are amazing . Thank you so much for changing my life and so many others You rock read more

It's been about a year and I'm loving the results. I should have done it sooner, that's my only regret. They walked me my the hand and took great care of my precious eyes. I had a consultation elsewhere (review posted) but TLC won out for their attention to me as a person. read more

TLC Laser Eye Centers - Optometrists Near Me - Westchester, Illinois

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Unfortunately I did not have a good experience with TLC. The lasik did correct my distance vision but in the process my near vision was obliterated. I literally cannot see my kid's faces up close anymore, can't pluck an eyebrow, see my phone, etc.... This has been devastating to all aspects of my life and this past month has been one of the worst in my life. I never had to wear reading glasses before, and now I have no choice. What bothers me the most is that I had conversations with two doctors prior to my surgery and they both led me to believe that my near vision would get worse as I aged (as to be expected), but never did they explain it would happen overnight and as a result of the surgery. I even asked clarifying questions and they didn't correct me. Their stance now is that I was going to need readers eventually so what is the big deal. Dr. Probst even told me that if I had not had lasik 1 month ago, I would have needed readers by now (just one month later!) Just ridiculous. On top of all that, there were discrepancies between what all 3 doctors there told me. One told me this was not expected, one wouldn't even admit this was due to the lasik, and the other just kept trying to get me to agree that I would have needed readers anyway. I am 47 and I understand what presbyopia is. I did not, however, know there was a correlation between that and my distance vision. I wish that had been made more clear to me. I did sign consents that I suppose I should have read in more depth. But I feel like my conversations with the doctors and the words that came out of their mouths should count for something too. A few words about the initial consultation. They did a bunch of tests, declined looking at my current contact prescription (even though they tell you to bring it), and then at the end they try to schedule you right away. It felt very much like they were just trying to fill the open surgery spots. I will say that they at least did try to help me come up with a solution. I'm now wearing a contact in one eye for close vision, something called mono vision. It's not great and it has been difficult to get used to, but at least it prevents me from having to pull out readers and put them on constantly throughout my day. I could have done this mono vision thing without having lasik so I'm not sure what the point of spending $3800 was. Please, please...if you go there, be extra thorough and make sure all your questions are answered and don't assume anything. I assumed the doctor's would not mislead me but they did. And read those consents with a fine tooth comb. read more

I had a wonderful experience at TLC laser eye center. I was an abnormal case, since I have a scar on my right eye, so they made a customized treatment plan to give me lasik in one eye and PRK in the other. Everyone carefully went through all the steps both before, during, and after I had my surgery so that I would know exactly what to expect at all times. Today was my first follow up visit with my eye doctor, and I'm seeing 20/20 in my lasik eye and 20/40 in my PRK eye with no redness, dryness, or irritation in either eye. I'm very grateful to all the staff at the center for being patient and caring as they guided me through the process, and to the surgeon for perfectly executing my surgery. I highly recommend TLC laser eye center! read more

Dr. Probst and his team at TLC Eye Center are courteous, supportive but most of all very professional. From the consultation to the procedure and post op follow-up, the entire team makes you feel confident in your decision and is there to answer all questions you have. My associates Deangelo and Brittany were beyond friendly, professional, and caring. Dr. Probst personally meets you prior to surgery to address any concerns you have. The procedure itself is quick and painless. The "worst" part of it all is your own nerves getting to you while you wait. I would highly recommend! read more

I had lasik here in 2017 and it was the best decision I ever made. staff is amazing and prompt. I highly recommend this place.

Best decision I ever made and I wish I had done it sooner. TLC came highly recommended by my eye doctor as well as our union. Consultation was quick and surgery was even quicker. Less than 10 minutes and I'm now seeing 20/10. Thank you TLC! read more

Great people who make you feel comfortable every step of the way! This is something I have been trying to make myself do for years. I am so glad I finally went through with it!! Highly recommend!! read more

I feel bad that I waited 8 months to write this, but I wanted to make sure I stayed thrilled for a while. Well, I'm still like a kid with a new toy. My vision is better than 20-20, I wake up and can see, my allergies no longer make me blind (with contacts), I can breath without the glasses on (Deviated septum). I swim underwater, shoot, play sports, and have no worries ever. Louis Probst is the person to trust your eyes to. I understand the stress of the thought of eye surgery, now I feel like a complete whackjob for having any doubts whatsoever. It takes ELEVEN SECONDS per eye. You feel like you can blink even though you can't. There is a few hours of discomfort, but you have valium in you and are asleep anyway. My quality of life had been improved in ways I just cannot describe. read more

I had my Lasik procedure/surgery done on the 24th of October. Both doctors here are great! The one who operated on me, Dr. Probst was super awesome! He took his time and helped me stay perfectly still. I held nurse Keith's hand because I was a little skittish since I knew holding the two squishy balls by my crotch wasn't very comfortable. Nevertheless, they were super understanding and I felt extremely comfortable around everyone. Wally is cool too! Dr. Kowalski is really awesome too! So after the procedure, I had to call him a few times when eyelashes were stuck in my eyes and when I had to deal with the lubricant goop. He took care of both issues for me without any complaint and I feel like he's a doctor and a friend. He's a great Optometrist and I highly recommend him. He is super caring and understanding. The procedure is weird, not going to lie, I mean your eyes are open. But regardless, your eyes are in great hands and at least it's not being done by sharks with lasers right? (Austin Power reference) My advice to you, if you do have this done here please sleep as much as you can afterwards. That's the best way for our eyes to heal and since I slept equivalent to two days in four days, my eyes healed fast! ^_^ read more

This place was awesome. Dr. Lou's staff is meticulous and professional. Everyone there is knowledgeable and welcoming. It was like a day at the spa. Big shout out to Johnny whose expertise and calm demeanor alleviated any nervousness I had. I highly recommend TLC to anyone looking for LASIK surgery - a truly great experience. read more

Let me start by saying 3 of my friends have gotten their eyes done here and were pleased with the results. I elected to have one eye done at a time per the FDA recommendation. http://www.fda.gov/medicaldevices/productsandmedicalprocedures/surgeryandlifesupport/lasik/ucm061354.htm Due to TLC's surgery schedule, I had to wait 8 days between eyes. TLC advised me the morning of surgery that I might be "uncomfortable" between surgeries, but I was more than uncomfortable... I was a HOT MESS. it felt like my head was in a clamp. During a post-op, I asked if this would go away once I got the second eye done, and I was told there are no guarantees followed by an overuse of the term "elective." That was not a good day. Luckily, a few days after the second eye was done, the worst of it had faded, however, the wrinkles on my forehead worrying about the potential negative consequences of my "elective" eye surgery are unfortunately still there and will be for many years to come. read more

I've had glasses for over 23 years (since I was 8), I have a moderate prescription with an astigmatism - change that. I HAD. I was spending $750 annually (and that's with a 50/50 contacts, glasses), minimum, on eye care and eye related stuff. I found out that you can be given a sedative, and started to think about it way more seriously. I asked my eye doctor of 13 years if he knew of anyone that did Lasik, and found out he worked with TLC. I had my initial consultation in January, and Dr. Kowalski was up front - I could end up with worse night vision, but I was an excellent candidate and should end up 20/20, or at least in that range (without glasses before, I couldn't even see the giant E on the top line). I know I heal relatively well, and as the months passed, I just got more and more fed up with contacts (I can only use two types of solution, the others hurt my eyes), and having to hide my glasses from the cat so she wouldn't take and chew on them overnight. I had my surgery less than a week ago, and I couldn't be more thrilled. Reading through the informed consent paperwork, I started to freak out, and my boyfriend was like, "Hon, it's surgery. There are always potential complications. If it's possible at all, they have to tell you." I guess I hadn't realized that it was possible to have an option other than "ooops, didn't work" or "Dry eyes." I talked over my concerns the day of the surgery (I probably asked a bunch of annoying clarification questions). I understand that others may have had bad Lasik experiences (my boyfriend's mom was told by 4 places she wasn't a good candidate, but she kept looking until someone would), but I was terrified and being able to see walking out of the room, I was SHOCKED at how quickly I could see. At my one day check up, I'm showing no prescription, and I wasn't even 20/20 before. I've never been so happy to be able to see a street sign! I do have some fuzziness, that fades a bit, but it's been less than a week and I know I'm impatient. The worst part is the eye drops every 30 minutes (I recommend, if you're going to schedule Lasik, looking and finding a good sale, also, the store brands are just as good!). I've seen videos of the surgery, but seriously, you stare at an orange flashing light for about 30 seconds per eye. The laser tech counted down, so I could say "ok, don't move for 10 more seconds, you can do anything for 10 seconds." Dr. Probst is amazingly nice, and they clearly and calmly explained everything with the laser before hand - walking me through the process. They asked if I was ready to start, understanding that I might be a tad nervous, ha.They gave me the sunglasses and a flexible eye shield to wear (I appreciate that it was provided), and when I accidentally snapped the eye shield in half last night, when I called the 24 hr number, Dr. Kowalski was very patient and helpful with me. While he suggested sleeping in the sunglasses, my boyfriend arrived home and brought out a role of tie dye duct tape and taped them back together. While not as comfortable, it'll work until tomorrow (Tues) when they can get me a new one. I don't regret this decision, even a little, and I'll try and update this review throughout my healing process. read more

My son had an excellent experience here with Laser Eye Surgery here. It was fast, he was made extremely comfortable, staff is very friendly and Maggie is wonderful along with the rest of the front staff. The Drs are very good and professional, they explained everything to us and very comforting and put us at ease. Very happy here! read more

The TLC in Westchester were fantastic. From the initial consultation to the surgery. Everyone was extremely attentive to my concerns and made me feel at ease. The surgery was very smooth and pain free. I have hesitated for 5 years and so sorry I waited. This is a great group and with the lifetime support you can't go wrong. read more

My only regret is that I didn't do it sooner! I can't believe I waited so long to be able to see! Finding the right place to have LASIK done at is a big decision. I was a bundle of nerves at my consultation and morning of my procedure but the staff at TLC Laser Eye Centers made me feel comfortable. I had horrible vision with a -5.5 prescription in both eyes and was encouraged to hear that they do prescriptions like mine daily. The consultation was completely free and easy, they did basic eye exams (no puff in the eye either). They were clear about each exam and walked me through everything, answering all of my questions. The consultation it's self took about 1.5 hours from start to finish but I did have quite a few questions. The actual procedure it's self was absolutely painless and QUICK (30 seconds for each eye)! After the procedure I came home and took an hour nap, I woke up and immediately began to cry-THE WORLD IS SO CLEAR! I am now about 9 months since my procedure and have 20/15 vision-better than 20/20! read more

My experience with TLC staff was top-notch. Very friendly staff and they explained everything very well. I am over 3 months out (procedure done early June 2018), and unfortunately my vision isn't what it was the first month out of surgery. It was typical for vision fatigue at night, but now it's almost all day. I really do recommend TLC, even though it didn't turn out as well for me. I gave three stars because when I went in for my last appointment, I was told I was 20/20, but then when I had to do a quick vision check a couple days later at my family doctor, they said I was 20/25 and 20/35. That feels about right as I can't drive at night without having to squint the whole time and unless words are within a few feet. It isn't safe. I can't read the guide on the TV even though it's a large TV and I'm only 10 feet away. I couldn't believe they said it was 20/20 because I insisted that it was very blurry - even though I was able to guess the right letter. I've been putting eye drops in whenever I can to keep them healing, and I am praying that my vision comes back eventually. It's difficult because every week I am in meetings where my coworkers and I look at data on the conference room television. I can no longer read the screen no matter what time of the day it is. Fortunately, TLC sets you up with a TLC certified Optometrist in your area. I will be setting up an appointment soon and will see. If this is the best it can be, getting glasses for nighttime driving and when I'm at work will still be better than the terrible vision I had before! read more

I've worn glasses since I was a little girl and started wearing contacts at 12. While my eyes were not terrible, a -3.5 prescription made it difficult to see without help. I've wanted LASIK since I was 16. I'm a certified diver, I love being outside and I work in an industrial environment. I know the difficulties of an eyeliner smudged contact or loose frames. After years of being told to wait, at 25 I decided I was done. I was incredibly impressed with TLC. They were prompt, friendly and informed. The nurses at the front were helpful with my paperwork and extremely patient when helping me with my insurance. Wally and Keith were both wonderful. They were there the day of my consultation appointment and the day of surgery. They answered all my questions and Keith even had the job of explaining to me that I was going to have to wear my glasses during my vacation before the surgery (I wasn't exactly thrilled). Needless to say, it was nice to have personable staff that were gentle and kind. Because as calm as I may have seemed, I was a nervous wreck inside. As for the doctors, I couldn't be happier. In my history as a patient, I'm used to having to filter questions through nurses and seeing the doctor for only a few minutes. This was not the case at TLC. Again, they were extremely calm and kind. Dr. Probst was confident and to the point, two things I appreciate in a doctor. I had no doubt I was in good hands. If you've made it this far, I hope you've read enough reviews to move forward with TLC. I'm coming up on a month since my surgery and I have no complaints. My vision is better than 20/20 and I only have a problem with dryness when I wake up in the morning. I'd pay double to have the results I have today. It was worth every penny. read more

it's been about 1.5 months now. It's such a great feeling!!! I have been seeing the world bad for 17 years. This is the one of the best things happened to me ever. It's definitely worth the money. Dr. Probst is very good and he know what he is doing. He calms you very well before the procedure. His confidence gives you an idea of how he is successful and the procedure will go well. I think we spent just 5 minutes in the surgery room. And I counted the seconds laser was working and it is just 20 seconds for one eye! 13 seconds to create the flap. 7 seconds to correct my vision. Mine was -4.5 prescription before. So the timing might differ from people to people. And I had a little astigmatism. So the results: my vision was better than 20/20 next morning. I had dryness for next 5-7 days. After that, it's almost gone. I had some dryness in some mornings. Not even all mornings. At 1 month post-op visit, my doctor said my left eye is -0.25 prescription now. However, I still see pretty well. It is 20/15 (as far as I remember, it is better than 20/20, I am not good at those numbers :) ) I don't have too bad halos during night. It doesn't even bother me at all. Overall, I strongly recommend TLC at this location. I am satisfied with all the services tlc provided. I am happy with Dr. Probst, other doctors and technicians. They all are best!!! Thanks TLC!!! read more

I got LASIK through TLC back in December and my vision is now better than 20/20. The staff at TLC are very accommodating and are very efficient. I have no problematic side effects other than seeing some halos around lights when I'm driving at night. I would highly recommend Dr. Probst and his staff because they are very professional and have had a lot of experience doing LASIK procedures over the years read more

I will start off by saying I was scared sh*tless to get this done. So if you're currently in the same spot..keep reading! I booked my surgery the day of my consultation for two months out (march 2016). There was not 1 day of that two month period I didn't want to cancel. I was unbelievably scared, despite the numerous people I know who've gotten it done telling me there was nothing to it. (I also did myself a disservice by you tubing the procedure...DONT DO THAT!!). I'm sure you have the same questions I did... What does having your eyes numb feel like? What is this pressure everyone speaks of and how does it feel? Are you SURE there's no pain?? What if I blink? For the love of god what if I go blind! The day of my pre op I had Carmen who is amazing! She answered all the weird questions I had. That day she numbed my eyes for a test. You wanna know what it feels like? Nothing. Having your eyes numbed feels like nothing. She assured me everything would be fine and ya know what? I believed her! My procedure was 3 days later. You walk in and get your eyes cleaned. Dr. Kowalski (who is amazing) comes in to check your eyes out again to make sure nothing has changed. Dr. Probst introduced himself and then it was on to the relaxation room! You sit in a peaceful little room, drops are administered, and you get a chill pill or 2 and you await your turn! Once it's your turn you enter the room and lay down. Everything happens so quickly so if you wanted to back out, there's no time! So the whole thing last about 5 minutes. You feel some pressure while they're creating the flap. The pressure can be likened to this: your eyes are closed and someone is pressing down on your eye. It doesn't hurt its just kind of like.. Well..this is annoying. Then the lasering happens and it feels like nothing, you just look at shiny green lights for a second and boom it's over. The other eye gets the same treatment and you're ready to rock and roll! It's a little blurry, but they ask you to read a clock and I remember thinking holy crap I can see! So I left, went home and slept for a couple hours (please NyQuil the crap out of yourself...the absolutely BEST thing you can do is sleep at this point!) and I was heeled! The next morning at my post op I was 20/15 and felt on top of the world. Please please please dont be scared to do this. It's the best thing I've ever done...I wish I had done it sooner! Thanks to TLC! Follow up 5/4/2016: it's now been almost 2 months since my surgery. I went back in for another follow up, and these eyes are even better! I'm officially 20/12.5. I have also experienced no side affects at all..no night halos, no dry eye..nothing! I also just went on my first vacation since the surgery, and not having to pack glasses, solution, contact cases, etc was absolutely heavenly. Get this miracle surgery done, ladies and gents! Another special thank you to the amazing staff at TLC :) Follow up 1/15/17: been about 10 months since I've had the surgery done. It's still one of the best things I've ever done; however my night halos are loud and proud these days and I also feel like my vision is not AS good as it was before . These side affects Started about two months ago. Again, I would still do it all over again, just Hoping these night halos go away because it's pretty blinding to drive at night :/ 3/18/17: happy one year anniversary to my magic eyes! You guys seriously..it doesn't hurt, GET IT DONE! 6/24/18: feel like my sight is definitely not as good as it was, which stinks cuz it hasn't been terribly long since i had it done. Still don't regret it at all, but will probably need glasses for driving soon. And by soon i mean i need to go like yesterday to get glasses for driving lol. Driving at night it still rough with the halos, and now my vision not being as good. Your body falls apart when you get old, i suppose read more

I'm perhaps jumping the gun (after all, one of the potential side effects on the hairy informed consent form was "Death", just one word..."Death") but I couldn't be more happy about TLC, four days post-procedure. Absolutely over the moon. I was referred here by my Naperville optometrist, which has an affiliation with this TLC. They were able to perform my dilation exam, and then refer me to the Westchester office where surgeries are actually performed for more in depth testing/eye mapping/wizardry. Important to note, this is a great way to do things, as TLC offers free "corrections" as long as you keep a yearly eye appointment, and this lets me make those appointments much more conveniently at my closer optometrist rather than the actual TLC facility. At every step, people were extremely friendly and accommodating, explaining the process, the tests, what everything meant, what my surgery would entail, what kind of results I could expect, everything. One nice thing is that I always saw the same people - the same nurses (is that right right term?), the same OD, etc. Maybe they were juggling what appointments they offered to make sure the same people were always present, or maybe people just work round the clock, but either way it's very nice. The OD, Dr. Lehr, in particular is really great. The surgery itself only takes a very short time - I will say, amusingly, that Dr. Probst (the actual surgeon) was "held up" answering another patent's questions (which I don't begrudge him at all) but while we waited for him, they laid me down on the "laser station" for lack of a better term and left me under one of the laser thingies. Now, I was appropriately nervous for this process, but not exactly freaking out...but if I had been really anxious? This would not have helped. "Here...stare in to the laser for ten minutes that could BURN THROUGH YOUR BRAIN JUST LIKE IN THAT BAD HORROR MOVIE." But seriously, not a big deal. I'm sure I could have asked to have my little bed (which swiveled under the laser thing to begin with) moved out from under the laser. I would say the total surgery time was maybe 10 minutes from beginning to end, with no pain, just a little discomfort while having my corneal flaps created. Having pressure applied to your eyeball to stabilize it just isn't something people are used to, not to mention the odd visual effects your experience during the correction process, etc. And the microkeratome is for the birds. TLC uses lasers for both the creation of the corneal flap as well as the actual corrective procedure. The thought of using a knife, no matter how precise, on my actual eyeball is terrifying...this is much easier for me to stomach. But let me stress - nothing to be concerned about, super easy, super painless, absolutely worth it. The worst discomfort I ever experienced after the surgery was similar to a mild case of chopping onions...and that went away after the nap that they recommend you take right after surgery. It's somewhat odd that you don't (or at least I didn't) see Dr. Probst until maybe a few minutes before the surgery. No, there was nothing that his staff couldn't answer for me, and nothing that I had a burning desire to ask him, but it makes the place feel a tiny bit assembly line. Which it really isn't...it's just a comment. I understand that everyone's experience, correction, results, etc are different, but TLC was very conservative with my recovery - they had promised I would see a large vision improvement by the following morning, and I was seeing incredible improvements as early as mid afternoon after my 8am surgery. So obviously you may not get the same, but holy cow is it cool how fast the correction takes hold. I assume that during the next week my vision will improve at the same rate, such that in a few days, I'll be able to see through walls, discriminate individual electrons whizzing about their respective nuclei, etc. In all seriousness, it's really fun to push your glasses up and realize...you're not wearing any. The only substantive improvement? They really need to play William Carlos Williams' electronic cover (rendition?) of Beethoven's Symphony No.9, "Presto" in the surgery room. For those of you who have seen A Clockwork Orange, well...there haven't been any improvements in the methods used to hold your eyelids back. Although, perhaps it isn't a good idea for people "in the know" to be chuckling as lovely lovely Ludwig Van plays. read more

I was wearing contacts (and glasses sometimes) for YEARS. Since I hated how I looked in glasses, I wore my contacts every day. They would always bug me; often sting my eyes early in the morning, or get very dry and feel "glued" to my eyeballs after wearing them all night at work. I always knew I wanted to get Lasix, but wasn't sure where to go. Over a year ago, I came across an add for TLC. I went online and read reviews-all were excellent! I asked around my family & friends, seeing if they knew anyone who had Lasix done in the Chicagoland area. Turns out, a family friend and a friend of my boyfriend both had it done years ago at TLC in Westchester by Dr. Probst. They both had only good things to say about their experience and their vision. At my consultation, I found out that I was a perfect candidate for the surgery. Dr. Lehr explained everything to me in great detail. TLC's long history, great reviews, excellent doctors and customer service helped me make an easy decision to choose them for my Lasix. On the day of surgery, I was VERY nervous! On that day I finally met Dr. Probst (the surgeon). He was very personal, and took the time to explain anything I wanted to know before I went in. He even told me that we would start only when I was ready. I felt less nervous after talking with him, and was 100% ready to go through with it. The whole process is so fast. In a blink of an eye (literally!) it was over. I want to say that each eye was done in under 5 minutes, maybe less. There was no pain at all. There was just a weird suction-like feeling when they pulled back the cornea flap. The results were instant. When I sat up on the table I opened my eyes and could see the time on the clock that was on the other side of the room! I couldn't believe it! After the surgery I went home and rested (like you're supposed to do). The next day I went to my check up at my eye doctor and low and behold, I had 20/20 vision! She told me that everything looked great, and to just stay on top of my eye drops schedule. That was the only hard part of Lasix-the eye drops. For the first day after surgery, you are doing them VERY often-every hour. And for a week long you have a bunch of other drops that need to be done either every hour or every four hours. You need to be very diligent and organized with these drops-they are VERY important to the healing process. The only problem I had with the Lasix process was that my eyes were very dry on day 2. I was at work (I work a night shift as a nurse) and I was using my artificial tears like crazy. I don't even think I should call that a problem though, because some dryness is expected, and it only lasted a day. Now it's been about 8 months since my surgery, and my eyes feel GREAT! No dryness at all. I BARELY have to use the as needed artificial tears. I love my new eyes and will recommend TLC to anyone that asks about Lasix and where to go. TLC is not cheap, but they are the best! They are well known all over the country, have the most experienced doctors, have great customer service, and have a lifetime warranty. Why would you go anywhere else? I am 100% happy with my decision! Thank you TLC of Westchester! read more

I just had my three month check up after having LASIK and I couldn't be happier. I have 20/15 vision which is one line better than 20/20. No more contacts! I love it. I'm so glad I came to TLC. They are so professional and friendly I wasn't even nervous. They explain everything so carefully, there were no surprises. I've been in three times for check ups since my procedure and I never have to wait. I would recommend everyone come here and get this done. I just wish I would have done it sooner. Again, no more contacts! Thank you TLC! read more

I want to be a pilot when I get older, so going into this surgery was terrifying in a way. I honestly just looked up "Lasik Chicago" and gave this place a shot. Once I had my first consultation, I knew this place was for me. WE HAVE ONE OF THE BEST LASIK DOCTOR IN THE WORLD HERE NEAR CHICAGO. He has written books, and presented at conventions around the world. My former glasses/contacts doctor from an America's Best in Florida (who did not know I was consulting with TLC, recommended Dr Probst because she studied under him at UW). They take the time to answer any questions, and describe the processes throughout. Once the surgery came along, I met with several different people, waited for about 20 min, and the entire process was a little under 2 hours. Surgery- You will be told to look up at an orange light. You will get to hear the laser before the procedure. As you continue to stare at the light, you will move over to the machine that makes the flap. They will tell you "11 seconds" and with your eyes clamped open (does not hurt) it will feel like you blinked when the flap is made. They will move you back to laser machine, and as they move the flap, you will just see a white blur, with now a faint orange cloud. Continue to stare at the orange cloud as it comes a little into focus. 45 seconds later, the flap is placed down again, and they light is now clear again. This happens with both eyes, and the whole procedure is 10-15 min long. Post-Op- I was able to walk, and everything was a little fuzzy, like the room was filled with a light fog. It was obvious though that my vision was fixed at this point. I was moved into a semi-dark room and just stared at the wall. This is when the pain set in. I kept my eyes closed as water drained from my eyes. It was like having a pollen allergy in a room made of pollen. It was bearable but annoying and a little painful. The doctor walked in and asked how I was doing. At this point, he gave numbing drops that worked like magic. I was able to walk out feeling normal until I got to the car. At this point, my eyes were watering again, and I had to cover myself from all light coming in. I made it back home, ate something for lunch and took a nap, just as instructed. After I woke up from a 5 hour nap, I felt completely normal. No more pain, and no watery eyes. I could tell my vision was near perfect. At night, I saw glare around baseball lights and headlights, but this went away within a week. After the surgery, I NEVER had any redness in my eyes. I was told that this is because the way they cut the flap is the least invasive way possible. I could not be more happy. Tips- Have a driver ready to go with you. Prepare to spend $80-150 on the prescription eye drops depending on your insurance. It is worth it though. Prepare to give your eyelashes a beating with all of the eye drops. Prepare for a little bit of pain, but nothing worse than a bad day of allergies. Be ready to drop some money ($20 or so) on artificial tears about once every 2 weeks for at least a few months. Prepare to write a great review on yelp. Prepare to love your life knowing that you went to the best Lasik doctor in the country. read more

I don't even know where to begin other than I am over the moon with the service, treatment, care, and skill provided by the doctors and staff at TLC. First of all, when you enter the waiting area is clean,comfortable, and relaxing. After my initial consult they put all questions (and fears) to rest, so my 'maybe' going in was a 'hell yeah' coming out. EVERYTHING was explained in great detail so I had no fear or apprehension when it was time for my procedure. It was painless (like they said it would be) and over before I knew it. I have never in my life been able to see this well. I can see street signs, license plates, the numbers on houses, patterns, textures in fabrics and on the ground and buildings. This was the best decision I've ever made and I am so glad I chose this place to do it. HIGHLY recommended. read more

I thought about LASIK for years but was too hesitant to even call for info. Someone close to me recommended TLC and convinced me to go. I had my initial consultation in August. Had to fill out a little paper work, just like any Dr visit. The technician first went over what they do and what the procedure is like. Then, we went on to do some testing which took about 30-45 mins. It was a very detailed eye exam pretty much. After that I met Dr. Kowalski who also checked my eyes and answered all my questions. At that point I was told I was a good candidate and could move forward to schedule the procedure. After picking a date they tell you to stay out of contacts for 2 weeks prior to LASIK. Final exam was a few days before the surgery to make sure everything was still good. Day off they clean your eyes and give you a "chill pill" if you want one. Dr. Probst answered all my final questions. The whole procedure took probably 5 mins total for both eyes. No pain at all, just a little pressure when they create the flap. Dr. Probst was great and explained everything that was going on. Before I knew it they sat my up and I could see the clock without glasses. Little burning for maybe 2hrs after wards but they want you to sleep anyway. Next morning at my check up I was already seeing 20/20. Drops for 5 days and artificial tears for a couple of weeks. All the staff and Doctors were great. I would highly recommend checking them out if you are considering LASIK. UPDATE(1)- it's been a week since my surgery. My eyes feel great! Minimal dryness, nothing the drops can't fix. At night I see what others describe as "halos" around bright lights, but as disclosed its a normal side effect that should go away with time. As far as my vision, I was 20/15 at my 4 day check up and I can honestly say I'm seeing better and sharper than I ever did with glasses or contacts, and it seems to get better as every day goes by. I'll do another update after a month. Update(2)- going on 10 months for me, my vision is still perfect, all the dryness completely stopped around the 3 month time. I still sometimes get the halo effect at night but it's really minor. Only regret I have is waiting so long. read more

Be careful- as good as an experience as I had, 3 years later, my eyes have regressed a bit- enough that I need glasses to watch a movie, etc. Also, you can only really get a touch-up (included in the highest-priced plan) like once as with each time, a small part of your cornea gets shaved away, and eventually gets too thin. Good luck! read more

I am better than 20/20 thanks to Dr. Probst!! I would recommend him to anyone who is considering Lasik. This is NOT one of those discount places though. It will cost you, but why would you look for a cheap deal when deciding who is taking a laser to you eyeballs?! The staff at TLC is great, and they took great care of me. Recovery takes no time at all. I went to a Cubs game the day after my surgery! It seems like a miracle to not have glasses or contacts on my face for the first time since I was 9 years old. read more

The waiting room was very nice, the staff were super friendly and attentive(even when I was a bit late). The procedure and everything along with it was broken down nicely by the staff. The doctor there was super cool, very well spoken and, didn't make me feel like an idiot while explaining everything. All I have left to do is figure out my finances and a day that I can get the procedure done. read more

As much as I wanted LASIK I am incredibly grateful that they turned me down as I was not a candidate. Dr explain why and suggested a newly FDA approved procedure called cross linking for the treatment of korna conus. Glad they didn't just take my money and try anyway. read more

Update, here it is April 18th, about 50 days post-op. Vision is perfect! Better than perfect to be exact, I am 20/15 in both eyes. Reading is getting much better, still need readers in the morning and late at night, but during the day, my eyes are good. No pain any more, and no dryness at all. Still using lubricating drops about 1-2 times per day. read more

Quick and easy. The actual procedure itself was barely ten minutes total! The staff is fun, down to earth and professional. It's been about 5 months since my operation and everything is looking great. 20/12 vision is incredible! read more

Dr Probst and Dr Lehr are amazing. I am better then 20/20 and wish I would have done lasik several years ago. TLC is worth the money, you are paying for the best in Chicago for lasik. Check out TLC and go with the best. read more

I cannot express how awesome this office is. From the front desk, to the technicians, to the doctors...treatment is top-notch. Rebecca, Dr. Lehr, and Dr. Probst are among the best medical professionals I've come in contact with. The office is efficient, clean, and incredibly organized. I had my surgery on July 26th and 3 short weeks later I am completely recovered with no dryness at all and perfect vision. If you are thinking about LASIK surgery, strongly consider TLC in Westchester and run...don't walk! I wish I had done this years ago! read more

I can not say enough good things about TLC Westchester. From the consultation to the follow up appointments everyone has been great! At my first consultation every person I came in contact with was pleasant and very patient. They took the time to explain every last detail and answer all questions that I had and even some I didn't know I had. Everyone was very professional and welcoming. The exam rooms and all the testing rooms were very clean. The waiting room was also very inviting. The day of the procedure I was so nervous. The staff was very patient with me. They explained every step along the way and didn't rush me into anything. From noises and smells, they made sure to explain what to expect. The doctor came in to talk and gave me his undivided attention for as long as I needed it. The procedure took no time at all. The worst part was the sounds and smells. In no time at all I was out of the laser room and on my way. I would recommend TLC Westchester to anyone considering Lasik. I would go back in a heart beat to get this done. I had an absolute great experience! read more

I had lasik here in October and it was a great experience every step of the way. Drs. Lehr and Probst are both very professional; you definitely feel like you're in good hands. The facility runds like a well-oiled machine and in the handful of appointments I've had, I was always seen in a reasonable amount of time and never had the dreaded wait to see the doctor once I got into the exam room. The facility is modern and they use the latest technology. I definitely felt confident in choosing to have my lasik performed here versus purchasing a daily deal for it at some strip mall joint! It certainly isn't a cheap procedure, but I think you should be willing to pay the price given that it's your eyes! For me, the procedure, including pre- and post-, all went smoothly, but of course everyone is different. I can't recommend TLC highly enough, though. read more

Loved their customer service and facilities! Every staff member was knowledgeable and genuine. Procedure went off without a hitch which is of course, important too! read more

The staff at TLC in Westchester is the best. They are all professional and make you feel comfortable in an environment that could make you a little nervous. The procedure is very weird, but painless. It is important to have a driver and sleep as much as possible following the procedure. Dr. Kowalski and his staff are awesome. Follow their direction and ask as many questions as you need to. read more