I had been wanting to try out this spa and I finally made it in to treat myself!! I needed my…read moreroots touched up and I had been looking for a new place to try. I called and Erica was able to get me right in! Since she had never treated my hair before, I was a little nervous that she might not be able to match the color exactly but I had confidence that she would make it look perfect! I arrived right on time for my appointment and Erica was happily waiting for me! The spa has a nice relaxing feel to it, from the décor to the music! After a few questions, she got started. I loved the products she used to color my hair as it didn't make my scalp itch like other color brands do. While the color sat on my head, I was offered water/tea/coffee. I chose to simply sit and relax and just listen to the music. After 30 minutes, she brought me over to the sink and washed my hair - my favorite part of course! It was a nice & soothing head massage!! After my hair was washed, she blew it dry and styled it for me! The color match was SPOT ON! I was so happy with it! I loved my experience so much, I booked a pedicure for the following week with Stephanie! I went for my pedicure with Stephanie a few days ago and my toes have never looked better! I go for pedicures regularly and this one was top notch! I felt pampered from the time I arrived to the time I left! They have an awesome massage chair that you just melt right into! Stephanie made sure the water was just the right temperature for my toes and after a brief soak, she started her magic I had a large assortment of magazines to read through but I chose to sit back and enjoy the treatment and the massage chair. I let Stephanie pick the color, a nice deep magenta for fall - looks awesome!! My legs felt so silky smooth! Now I need to make an appointment for a facial and a massage next!!

It's a miracle! After a few weeks of intermittent back spasms, I just had a deep tissue massage…read morewith Maria and I feel brand new. It was super relaxing and the best part is no more back spasm. She is petite but she can really use some deep pressure. I will be back!!

Brought the family here for some relaxation because they never prioritize it. We did the select 2…read moredeal. 2 treatments out of 5 for 65 dollars per person. We did the salt cave which is 45 minutes of meditation as you relax and smell the salts and take in the good vibes. And we did the hand and foot salts where you place your hand and feet on salt blocks and let the heat and salts absorb into your skin. As we waited there was a store with a ton of minerals, CBD, drinks, towels, gifts etc for you to buy. Parking is plentiful. We came on a Sunday morning at 11am and we did a walk in. They prefer reservations FYI.

I had an incredible experience in everywhere here and was happy to make another appointment before…read moreleaving :) To start with, staff was responsive to my email and oh so kind over the phone. They were receptive and attentive to my requests. I booked a 60 minute private sound healing session, followed by 90 minutes of reiki. Upon entering the building, I was greeted by very kind staff members. I filled out a small amount of paperwork. I then went back with Lynn for my sound healing. Lynn was a very very nice person and I look forward to doing sound healing with her again in the future. The room was nice and peaceful and relaxing. The bed warms up if you like. She has 3 different size knee support pillows for your comfort. She has eye masks to wear. She was blankets, including weighted ones. She asks permission to do things that require touch. It's up to you. After you're done, she will tell you her findings (such as what chakra is blocked). She then led me to a tea station to have some water or tea if I like while I waited for reiki. You can have one bag of tea and they had quite an assortment and lists if they're caffeine free or how much caffeine it contains. Denise then came to grab me for my reiki session. She is a reiki master. She was also very kind. We talked a bit before getting started about me and about what she does. My session was incredible. I felt a bit emotional during the sound bath but I felt it very strongly here. I wasn't expecting it but it was good for me and a safe space to experience that. I was also drifting into sleep and not having a loud mind which is not usual for me. It was amazing. In the beginning and end she goes over what chakras are blocked and/or open. She will tell you what she saw or felt during it. And she will let you do an oracle pull. Denise also helped me with some questions I had in the gift shop. Oh. And someone else in the gift shop was super friendly too ... just didn't know their name or I can't recall it. And the gift shop itself is great. Tons of crystals, some jewelry, gummies, oils, skin care, tea, buffalo bills themed stuff, etc. I would go here weekly if I could but my budget will not allow it; I plan to go as much as I can though as it really helped me and was such a safe and welcoming space! I highly recommend coming here if you've been curious :) I'll be back next month!

I went for a massage at the east amherst NY location. Paid for an hour, received a 35 minute…read moremassage. Called for a refund, was laughed at and said they can give me another one.....like I would go back there. Nothing but a scam

I've been a monthly member here now for awhile and I absolutely love it. Been seeing Cierra and she…read moreis the best! Very good prices, especially the member discount

Best chiropractic place my husband and I found in the area so far…read more Everyone here is super nice and welcoming, and the chiropractors are really helpful! They take time explaining what's going on with you, and it definitely feels better after the visits. Definitely a place I'd recommend!

Great place for chiropractic services...easy to get in and out and very knowledgeable…read more Very bummed they no longer offer acupuncture. I went there every week. Wish they would find a way to bring it back as it was a great service they occurred their patients. Went there for a massage and it was supposed to be 50min. Barely did 40 min. Women talked to me throughout the entire massage and she was most concerned how I paid as she brought it up twice. I didn't pay with a Groupon, but they offered them. The woman questioned me heavily if I was paying with one...If it's such a concern, don't offer them. The massage was very subpar, I will not be back, unless I need to see a chiropractor.

Waited over 45 min for my appointment. I was on time. They said ten minutes. After the 30 min mark…read moreI was extremely frustrated. Don't tell a client it's appointment only, and then make them wait for their appointment, and then say it's going to be ten minutes!! I think it's happy ending massage in my option, because why are you in there with a man for "ten minutes" and it ends up being 45+? Really was looking to relax but this just made it worse. I'll never come back

I came here to have relaxation massage session for hour. It was horrible experience. First they…read morehave very weird policy: no closed door. During the session, the masseuse starts to discuss her tips. She wants to get around 33% tips . I tried to explain to here this is too much, usually tips between 15% and 20%. All of this argument during the session time. Her colleague came and talked to her while the door is open and the session was ongoing. New client came during the session, the masseuse left me and greeted him. As she was in hurry to finalize my session . She started to change the blanket while I wear my clothes. The door she left open , another client watched me naked. Zero privacy, zero professionalism

I initially bought a Groupon for a foot massage. Well my lower back was hurting from sleeping wrong…read moreso while I went for my foot massage I decided to get a 60 min body work as well. From my experience at another reflexology spa, I was expecting the chair massage.... This was the BEST massage of my life! It was a full body on a bed not a chair. She not only gave me an incredible massage but also stretched my body and used hot stones. Couldn't beat the price! $70 for a full hour of the best massage. Five stars & two thumbs up! Will be back in a regular basis!

From the owner: we believe everyone deserves a sanctuary from the stresses of daily life. Our licensed therapists…read moreare dedicated to providing a professional and tranquil experience, tailored to your unique needs. Whether you seek relief from chronic pain, recovery from an injury, or simply a moment of deep relaxation, our techniques are designed to melt away tension and restore your body's natural balance.

I had my post pregnancy massage here and Shanthy did a amazing job…read more The oil massage was relaxing and rejuvenating. I would highly recommend this place.

The new location in East Amherst is beautiful. There is no one better at massage and ayurvedic…read moretherapy than Shanthy! Amazing, balancing, nourishing especially during the winter months! Oh and I hear there is yoga starting in a month or so once renovations are done... yay! Seriously go check it out... sooooo worth it!

Visited for first time today for their bogo hydro facial. Esthetician Jen was fantastic. Never had…read moreone before and she walked me through every step. Very knowledgeable. Building and decor was also very nice. Would recommend to other people. They had a whole bunch of other services too (massage, sauna etc)

If you're a first time client or even a regular client returning after a long time beware. First, I…read morewould like to say as an eyebrow artist the senior esthetician is great, she does a good job and is very personable so this review doesn't reflect the actual service but the spa. I have been going to The W Spa whenever I am in town since it was originally called The Waxing Studio, so we'll over 10 years. I am currently home and needed a waxing service so I booked my appointment. When I called to make my appointment, never once was I informed that I was being booked with a senior esthetician. Being booked with the senior esthetician means there is a price difference for brows, which should be communicated to the customer. Had I known I would've asked for someone else due to the price difference ($35 vs $28). I booked an eyebrow and a Brazilian which I've been having done for awhile. Brazilian is normally everything but for some reason they only do the front and charge you an extra $15 for the back, which is ridiculous for 4 strips of wax. Also, I've been having a Brazilian for well over 10 years and this is the first place I've been to that charges you for the back which is actually supposed to be part of a Brazilian wax. So I'm in the middle of my wax and she stopped the Brazilian after only doing the front area, when I inquired about the back she's like "oh that's an Australian". In my head I'm like wtf is an Australian but whatever I finished the wax (no mention of the price difference). After my appointment I googled what an Australian wax is and lone behold it doesn't exist. If you see the photo I included, a Brazilian is front and back. This "Australian" is a bs excuse for them to charge you extra money. Now mind you I have been living in California for four years...my esthetician charges $55 for a Brazilian, which includes front and back as it should and then $30 for a new brow and $25 for a touch up. When I went to check out, I expressed my displeasure and the person at the front desk didn't do anything in an attempt to make it right. So not only was I charged $35 for an eyebrow, I was also charged an extra $15 for an Australian. So what normally would be an $80 appointment suddenly turned into a $113 appointment. OH and the kicker is they're still using talc powder (aka baby powder) for the Brazilian/Bikini/Australian waxes despite the fact that it's known to cause cervical cancer. This is also something in the years I've been waxed that I have never had an esthetician do. They really need to look at how they do their waxing process because using talc powder is outdated. So if you've made it this far great, hopefully this makes you question if you want a service from them. I certainly won't be going back, they over charge and there is no customer service experience. There was nothing about this experience that made me want to come back or recommend them to a person I know. Shame too because they used to be a great place to go.