My sister and I had a great experience at Honey Bunz. We both had the spa pedicure and online…read morebooking was easy. The whole place is immaculately clean and we loved their emphasis on organics. Everyone we encountered was friendly and helpful. We look forward to a return visit.

The girl kept trying to talk me out of Gel polish. I don't understand what the problem was.read more

Jenna is fabulous! Honest and truly caring. I would trust…read moreno one else. She has helped me feel better about myself

Love this place! They are always stocked up on all your favorite skin care essentials! Staff…read morealways friendly!

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!

I was recently referred to Meg because I needed a pre wedding glow. It was easy to make an…read moreappointment and I was thrilled to be able to get an appointment quickly. She had some pre appointment questions which gave her a good idea of what I wanted and my skin type. Upon arrival it was obvious that she carefully went over my questionnaire and had great suggestions about what products and services to use in our appointment. Meg is very kind and knowledgeable about skin and it's apparent she's constantly learning about new products and services to stay at the cutting edge of her industry. I also appreciated that she has extensive experience with different ethnicities and skin types. The appointment was relaxing and I was glowing by the end. Her space is in a great location and was decorated beautifully. She has great taste and it was a very unique studio. I highly recommend coming in and checking her out.

From the owner: Specializing in acne and skin revision with Face Reality products and treatments from Korean…read moreskincare lines, AHOHWA, Dermathod, Bio24H and Medi Pair.

My facial here was hands down one of the best I've ever had. Before my facial even started Shelly…read morespent about 10 minutes talking to my about my skincare routine and giving me advice. The facial itself was relaxing and refreshing and my skin looked visibly better after. At the end of the facial Shelly gave me a bunch of information on healthy skincare. Once you talk to her you can immediately tell her passionate she is about what she does.

Shelly is an excellent and experienced esthetician and a great person. I have been a client of…read morehers for about a year and a half. Over the years I had been to many throughout the area but was never happy with the services until I found her. She is very knowledgeable and keeps up to date with what is happening in her industry, as well as being detail-oriented, and takes the time to explain anything you have a question about. I knew I had found the one on my first visit. She listened to my concerns and my entire skin history and came up with a treatment plan specifically tailored for my needs. The results were amazing. My skin felt instantly better - hydrated and smooth. Shelly has a warm, calm presence, is extremely intelligent, professional, and most importantly, does not push you to buy products you do not need. I was also pleased to find out how important it was to her to use natural products. They are also affordable! Recently I have graduated to the X08 Placenta Stem Cell Treatment - WOW what a difference and the results last!! I would highly recommend Shelly to be part of your skincare routine. You won't be disappointed!!

Melissa is wonderful. She listens to your concerns, offers great at home solutions, is not pushy at…read moreall when it comes to purchasing more treatments or even their products. The room is so comforting and tranquil. I look forward to all of my treatments and I really do LOVE their at home products. I've seen a lot of estheticians in the area and this is the only place that I've consistently returned to as much as I can.

-100 score I am not a person who takes the time to write reviews but this situation is an exception…read moreand for me to create a yelp account and put some time for it means you guys left a heavy impression. There is an employee called Christen she may be the massage person or whoever was that person (she lied and said that place was her establishment; the manager later on denied this) specializes in Terrible customer service and threatening behavior. I had an absolutely horrific experience with WBM Wellness Center in Buffalo after purchasing a service through Groupon. Their customer service is nonexistent. They did not have a receptionist, and when I tried to use my Groupon, the staff (over the phone) kept telling me they didn't even know what service I bought. After finding it myself and scheduling online, they contacted me to reschedule (Did not explain why and I make multiple efforts to communicate by phone and ask why I was being rescheduled ) Due to their poor communication, a massive misunderstanding occurred. When I arrived at the location, a staff member named Christen was doing a massage session. When I politely explained that there was no one at the front desk to talk to, she immediately started with annoyance voice and then escalate at yelling at me. She told me to call their number--the exact same number where staff had previously hung up on me, promised callbacks that never happened, and sent automated texts confirming appointments I never made. When I asked to speak instead of yelling Christen lost control. She started yelling again, walked aggressively towards me, and demanded to see my ID as if she were a security (while she was refusing to id herself/give her name). She got within three inches of my face in a highly threatening physical/confrontational attitude and treated with calling the police because I was refusing to leave (if being quiet can be called that). Despite an attempt to speak calmly and offer her to call the police myself, the staff member became verbally aggressive again and finally call the manager. It is entirely unacceptable for a business to treat customers with this level of hostility simply for seeking assistance with a booked service. Of course this could be avoided if they wouldn't wait until last minute to contact me; I recorded the whole interaction and will be seeking legal advice if this move forward from verbal harassment to something else as the lady if you can call that a lady treats where. There is no reason to be so rude and disrespectful I could match your energy but honestly you looked like your eyes where about to jump out of your face anyway that attitude only shows what kind of values you were raise with and the values of that business itself. I fear your lack of education and empathy victimize future customers. A full refund will be sought through Groupon, I did also paid this $150+ in advanced just a clarification because the employee seem to have and issue where she was saying she is helping someone who already paid for his service. I do also have the text messages and dates and times and the video for future references. You guys try to gaslight me into a misunderstanding when didn't even wanted to look at the evidence I was holding in my hand. Anyway I hope nobody goes through this situation again.

My first experience at Woodhouse Spa in Buffalo hit it out of the park! For Christmas, I treated my…read moremom and myself to 50-minute massages and it was such a perfect way to relax and spend time together especially because I had been wanting to try this spa forever, but it was always fully booked. I jumped on it early in December and snagged us appointments for January 3rd. Turns out, it was worth the wait! My massage therapist, Janine, was wonderful and my mom only spoke positively about her massage therapist, Hannah. I always know a massage is good when I fall asleep... and sure enough, I drifted off for a little spa nap. Mission accomplished! I also loved the quiet room and the showers afterward, which really extended the whole relaxation experience. While I've been to spas across the country with much more extravagant amenities, Woodhouse is a fantastic option for Buffalo. I felt it was very clean, calm, and exactly what you want from a quality day spa. My mom and I both left feeling relaxed, refreshed, and very happy we finally made it happen! I'm sure we'll be back next time I am in town!

The customer service was really kind. The masseuse himself did a really great job in focusing on my…read moreshoulders like I asked. It was a very comfortable experience and I would go again for another massage.

Salon in the Tower has a beautiful vibe, with kind and hospitable staff! I got a facial from…read moreJenna, and it was amazing and relaxing! She was so informative and knowledgeable. Her professionalism and expertise were impressive and my skin looked and felt clean and glowing afterwards! Thank you! Vinnie

If you have curly/wavy hair, Emily is an amazing stylist to work with!! I've gone here two times so…read morefar, and have left each time so happy with my hair. As a tired college student, I wanted to get highlights in my hair and touch it up as I do not have time to get my hair done often. It turned out so amazing, and I feel so pretty. Emily was wonderful, she was patient and so kind with me. I am shy, so she made me feel very comfortable. The prices are reasonable for the services. Highly recommend this salon and of course, Emily!