The owner habitually marginalized my experience, and tried to sell me equipment rated much lower…read morethan my ability. I've been disappointed with all the equipment I've purchased there over the years, and have had do follow-up purchases out-of-state for the proper equipment. The equipment they sell is high quality, but the owner seems to assume the customer is ignorant and perpetually a beginner. 30 yr customer dating back to their old location at Village of Coventry. I've been fooled 3 times now into buying sublevel equipment. Never again.

I love this place! Always bought my stuff second hand off marketplace but then I found the ski pole…read morelast week. I went in just to look and the two guys working were so knowledgeable and nice that i felt compelled and comfortable buying from them. The customer service they provide is truly appreciated and definitely a lost art in todays retail experience. Not too mention they don't mark up from online stores so you can get the same price as buying online but with the added benefit of no shipping and an overall incredible service. Can't recommend the ski pole enough.

I've had the pleasure to require Mark's expertise twice in the last month. He was kind, efficient…read moreand knowledgeable both times. Would strongly recommend.

I needed help with my refrigerator. So called Mark's A-1and he made the time to come that very…read moreday. Fixed the problem in record time and charged a very fair price. When problems arise again I know who I will call

Everytime I come in here the workers are super nice and help me with everything i am looking for…read more My go to vape shop if I need anything at all. Definitely recommend

TERRIBLE SERVICE. We worked with Russel. He replaced the screen on my iphone and said if anything…read morewas wrong with it we had seven days to bring it back. About an hour after he put a new screen on we noticed the sensor didn't work. We took it back in and he said it was an Apple software problem. We left and got a second opinion. Took it to simply Mac for a new screen and the sensor worked. He is putting BAD screens on iPhones and saying it's an Apple software problem when they come back not working. DO NOT RECCOMEND TOTAL CELLULAR SOLUTIONS.

I thought I filed this, but perhaps it was never registered. I had a camera problem with my out of…read morewarranty iPhone 7+. It was fixed in an hour. Works great. Nice people work with and highly recommended.

What a difference a year makes. I have been using Audio Video Lifestyles for many years and 2 new…read morehomes. I called for routine service and was treated like I was stupid. Andy, I think was dismissive and rude. I understand now that it is under new ownership. The new owner should call with a need for service and see how it goes.

I have engaged their services several times over the last ten years and couldn't be happier with…read morethe results. Very professional, creative, and responsive to my every need. I recommend them to anyone with audio video needs big or small. I know you will be more than satisfied with their work.

The customer service I received from Ian was epic as usual!Thanks so much for the fantastic…read moreselection and service!!!

They carry faulty products & only offer 25% off to purchase a new product. Vape was almost $17 last…read moreless than 24 hrs & they would not replace it, I was unaware it wasn't rechargeable. I get people are shady but they could clearly look up that I have never been there before. Wont be returning, obviously they dont back up the products they produce, it was their brand, they easily could have had a customer for life but so be it. Ill shop elsewhere.

Levi and his associate moved a table we had purchased off Marketplace and set it up in our…read morebasement. He did a fabulous job with EXCELLENT customer service. He was punctual, efficient and polite. He even came back after he left for the day to move the table 3 inches after we decided we wanted it moved over. He did that with a smile and no extra charge. I would highly recommend him!!!

Even though the vest we ordered ended up not working out the staff and owner are absolutely…read morefantastic. They are very personable and friendly and know how to address your needs. The associate Stephanie is fun and casual and charming and the owner is very professional and knowledgeable. If we ever need to rent/buy formal wear again we will definitely go there.

They made a huge error and ruined PROM for my son, and we had to beg to get a partial refund, which…read moreshould have been a full refund!!!! HORRIBLE SERVICE. We will not be using them again! Sent one 10.5 shoe & one 8.5 sized shoe for my son. So, it's 5 minutes till he's supposed to leave, we open the bag the shoes were in, and they are 2 DIFFERENT SIZES! (Not half sizes, 2 full sizes off). Son had no choice....wear them or don't go! It was awful. His feet were aching for hours, and the man we spoke to didn't seem to care at all. Ridiculous, not to mention the stained shirt and jacket covered in cat fur (and we are allergic) Horrible experience and they should have immediately offered a full refund. My son had to jam his foot, 5 minutes before prom pictures, into a shoe- 2 sizes too small! Unacceptable. Would never have written a review if they had made it right! The owner was not even apologetic about what happened, a little customer service goes a LONG WAY.