Timely, intelligent and professional! 10/10. Diagnosed everything needed to get done and executed.read more

Horrible experience. Misdiagnosed my car to be a timing issue when it was a fuel pump and valve…read morecover issue. He needs more time to learn and actually do some book learning on cars. Just a very inexperienced guy at the moment.

Luckily, I was not in a dangerous situation, but on the first attempt to tow my car, I waited seven…read morehours with no luck. I rescheduled for six days later and was given a four-window that no one showed up. I attempted to contact the company and only got an angry text about not needing to try to make contact with him.

From the owner: At OTGRoadSide, we have been providing top-quality roadside assistance services for over 2 years…read more Our team of experienced professionals is dedicated to ensuring that all of our customers get the best possible service at a fair price.

Fast Service extremely knowledgeable and professional! an excellent job. Excellent for roadside…read moreassistance. Thank you.

Tuesday night I was traveling southbound on i49. When I heard something weird. A second later my…read moretire pressure indicator came on. The next I heard it and felt it blow. Cruise control off. Emergency flashers on. Slowed down from 70. To 60 then 50. Tap the brake don't freak. It's ok. Hold on. Tap the brake again. Ease off the road. Keep it on the shoulder. Slow down. Slow down. Ok. Stopped. Put it in park. Breath. Dep Brest. Call 911. HELPPPPP!!!!!!! Body shaking. Fear rising. Louisiana states finest. On its way. Tire tool wrong size. Can't change the tire. Tow truck on way. Still shaking. Towed to the nastiest motel the baymont in Lafayette. Homeless haven. Check in. That was my night. The next morning. I called the hero's. Sweet man didn't mind my Cali gen at 7 am. Said they would get some one out with in the hour. And they did. The sweetest cutest young man by the name of Chance came to my rescue. He was up and under my truck seeing if he could get the spare down No such luck. But he brought me a tire. And watching him work with such professionalism and speed. Reminded me of my dad. Who weed tires. His hands were the hands of a hard working man. His entire deamor and manner was charm polite kind and empathetic. He gave me his card and said if I ever needed help no matter the time or day. To call. They would come to me. No matter where I was in the area. I felt as if I was finally safe and it reminded me of the service calls I used to go out on with my dad. And as a 60 year old female. That memory was worth the wait. Thank you. So much Chance for coming to the rescue of this old woman.

Horrible, absolutely do not trust them. After months of trying, I'm out my money and he's…read morecompletely disappeared with no intention of helping. Car is still inoperable, DON'T GIVE THEM YOUR MONEY

Based on weather conditions and location of vehicle at tire blowout(Atchafalaya Basin along…read morebridge)----these guys deserve a 10/10 for risking their lives to answer a call and doing a fabulous job IN THE RAIN as well as follow ups to check the tire status as well as myself. Totally positive review!!!

Mr. Hayes goes above and beyond... I've literally got his name saved in my phone. He has come and…read moregotten me out of jams 2x now. Everytime he is there exactly when he says he will be, so he's prompt, courteous, and completely reliable! I will always call him for any of the services he provides. The fact that he's affordable on top of it, just makes him a blessing!

my car wouldn't star, I called Hayes roadside service. He was here at the time he state, and…read morestarted my car right away. Great service! Thanks again!!