Great service and friendly owners. Recovered and replaced foam on 2 dining room chair seats. great…read morequality workmanship, I'll be back again

They weren't interested in reupholstery for my couch. Even though it lists that they do.read more

OMG!!! I just got our chairs back and they are absolutely beautiful!! I cannot recommend these guys…read moremore!! Please use small businesses, they do the best work!

Dave and Atha were great to meet and chat with. They knew exactly what I wanted and the finished…read moreproduct they sent me on photo will fit right in with our "old home style" . The value of the work and care taken to give us the old chair back is priceless. Can't wait to take her home and put her back in her place. Before and after photos attached.

My mother, who is 81 ordered custom draperies from this business. The material was gorgeous…read more However that is where our satisfaction ends. We were told the drapes would be available in a couple of weeks. It was 40 days before we received them. The quality of the workmanship was poor. The seams are not straight. They don't hang correctly on the rod. While installing them in order for them to work with the rod, the drapes were cut and then glued to the rod. There is now no way for the drapes to come off the rod. At this point, my mother just wanted to be done with the frustration and accepted the drapes. I believe that if we are to support local businesses, then the owners should care about customer satisfaction, especially for the amount of money they charged.

From the owner: Our business specializes in drapes, bedding, valances, upholstery and blinds. We offer Hunter…read moreDouglas shades and Norman window fashions. We have a wide range of fabrics to choose from and offer free consultation to every one.

Jesse did an amazing job cleaning my designer fabric couch! Highly recommended! Great work!read more

Jesse did an awesome job with an issue that I was highly suspect that may not be able to be…read moreremedied. He did it quickly, efficiently and I am extremely happy with the outcome. Thank you Jesse, wouldn't hesitate for a moment to call you again. Highly highly recommend! Very friendly and prompt.

An unexpected pet emergency, on the hottest day of the week, and in the afternoon, required a call…read morefor carpet cleaning ASAP. Kelly's Steam Carpet Care answered the call & came to our rescue! Response time was extraordinarily fast. Ron the owner, showed up and competently and quickly performed the needed work. Cost was very reasonable. As an unanticipated plus, we learned Ron is something of an oral historian regarding the history of Douglas County, its people, businesses, and most things relating to its last local cattle drives which he participated in as a youngster. His recollection of names, personalities, events and circumstances are so astonishing that I hope our Historical Society reaches out to him to better capture our amazing history. Our meeting was the silver lining in what was otherwise a pretty frustrating day. Highly recommended, without reservation.

Thank you so much, I called last minute on a tenant move out. Kelly's steam clean fit me in and did…read morea fantastic job. By the way they said they'd be here at 1.00 pm and the van showed up at 12.55 ready to go to work. We couldn't be happier

Great communication and honest. Would definitely recommend Chem-Dry to anybody looking for a carpet…read morecleaning from a company with values and integrity that can get the job done!

Chem Dry of DC has been doing my carpets for years. Great job, well priced. Prompt too !read more

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

This man is one of the worst upholsterers ive ever delt with , a lier , a cheat and un professional…read moreto say the least , makes promises of quality and does not deliver, how hes in buisness is a mystery to me, way over priced, and a scamer in the trade. A blind monkey could do better work by far, watch out people, hes a horrible person all around with no class. Ruined my classic truck seat waste of my money, looks like small claimes court may be needed if i have time.

Made our 20year old tile floor look brand new! So happy with the service! Highly recommendread more

July 1, 2020 So,…read morethere I was, getting ready for my next Zoom meeting, when in walks my wife with the morning's portion of 'green drink'. On this occasion she was visible to all in the meeting, she's wearing a caftan, and her sleeve gets stuck on the doorknob. You know what happened next. Green drink is everywhere, and now we have got problems. My wife is trying to apologize, my peers are seeing and hearing the pain and I am sure they're uncomfortable at the site of the green drink spilling all over the room. It's a bad couple of minutes, but it brings us to the purpose of this review. We need professional help. As usual, our first stop is Yelp, and, again, we are not let down. Connoisseur Carpet, Tile and Upholstery Cleaning has 12 reviews and five stars, and they are from our local community, what's not to like. We give them a call, and they come by that afternoon and take care of the green drink dilemma. But the fun does not stop there, we've got additional needs. Green drink is prompting us to take care of some other issues. You see we need to have some tile cleaned in a shower and in our kitchen, and so we need to make an appointment for these services. That all got wrapped up today. So, now in the Zoom room even though it did have a positive outcome, as it caused us to take a few items off of our 'to do' list. We have got a clean and sealed shower, a cleaned and sealed kitchen (both, by the way, are made of travertine) and a spot cleaned carpet in one of our rooms (my Zoom room). What are you looking for in a professional tile and carpet cleaner? Should they show up on time? Should they communicate if they might be a couple of minutes late? Should they give you a price and stick to that price? Should they, if possible, stop by on the day of the incident to clean up the cause of the phone call in the first place? If your answer to these questions is yes, then I'd encourage you to consider Connoisseur Carpet, as Mike delivered on all of the above, and it was clear to me that he had knowledge that augmented his credibility. Would I use Connoisseur again? The answer is, yes, and I will be posting a few before and after photos so you can observe the changes for yourself. Also, so you know, we have decided it might be better to not drink green drink in the Zoom room.