Epic Clean

(3 reviews)

Finding someone who shows up and is on time in Tahoe is tough! Add in finding someone who actually…read moredoes an awesome job and sticks to their bid is unheard of. Brett does all of that - awesome tile work, great work ethic and sticks to the plan. We had Brett tile our bathroom and I'd highly recommend!

Jenkinson Custom Masonry is not only the most professional Masonry I have ever hired but they…read morefinish the job on time with no surprise fees every single time. Brett is extremely conscience about budget, an excellent communicator and very friendly along the way. He will guide you on material choices and designs that will cater to your needs. He loves what he does and it shows beautifully in the quality of his work. I would recommend them to anyone looking for help executing your custom Masonry projects.

Alpine Carpet One Floor & Home

(31 reviews)

We had a great experience replacing the carpet throughout our entire house, including two new…read morebedrooms that were still under construction. We had to split the installation into two visits and reschedule a few times due to construction, and they were always flexible and accommodating. They never pressured us to buy a more expensive carpet and even offered to order samples to our home so we could make the right choice. Their customer service was excellent--they genuinely cared about helping us, not just making a quick sale. The installation turned out great, and I highly recommend them!

Alpine Carpet One is simply the BEST!!! They have the most personable, professional and helpful…read morestaff I've ever seen!! Jenny, a sales gal is so wonderful and super talented as well! She is an amazing artist and will gladly show you her incredible art, but she's also a dynamite sales gal for this flooring place. Also, Mike is a great sales guy too who came out to do an estimate on short notice. Today is the second day to have Jim Burson, a most extraordinary installer. Without him and his talent, creativity, and his desire to please customers, we would have been in a terrible bind. He spent the whole day taking care of a problem with our bathroom floor that was a bigger job than originally thought. This company ROCKS!!! These people care!! If you need carpet or flooring, you won't need to look further.

Two Stone Slab & Tile

4.0

(11 reviews)

So helpful and patient. Tons to choose from, and speedy service. Very helpful for us mammoth peeps…read morewho don't have any options in the mountains.

If I could give zero stars I would. My husband and I bought our counter tops about 4 years ago. The…read morepurchasing process and install was a nightmare. We ordered a white counter top. We had two different people come and measure and we still ended up with a different white counter top then I picked out and our over hang was about 2 inches shorter than promised. The installer ( recommended by the company) left our countertops looking half installed and he gave us attitude when we tried to get him back to finish what he started. We let all that go because we were in the middle of a larger reno and just wanted to be done. HOWEVER, the quartz countertop is now cracking!!! The quality is obviously not there and the installer truly screwed us. I WOULD NOT GIVE THEM BUSINESS.

Lake Level Carpet and Upholstery

(24 reviews)

Our carpets are old and with dogs running in and out all of the time they've gotten pretty dirty…read moresince our last clean a year ago (with a different company that did a crappy job). Lake Level Carpet did a great job. Carpets look and smell clean. Job was done in a timely manner and at a fair price. Highly recommend!!

James is the owner and operator of Lake Level carpets. He cleaned up our livingroom, dining and…read morebedroom carpets which had a few dog spots on them, for a very fair price. We found him to be courteous, efficient and timely. Couldn't recommend him enough!

Tile Outlet

3.8

(30 reviews)

Hayden at Tile Outlet is the best! I always go here for all my tile and stone needs. I work as a…read morecontractor in South Lake Tahoe, and they always get me whatever I need quickly. I highly recommend them!!!

Hayden was extremely knowledgeable and helpful. The store didn't have the tile we needed but he…read morewent online, used chatgbt to find the company which made the tile we needed. Thankful to have this great company in Carson city.

Eric Richardi Tile

4.5

(26 reviews)

Eric put in a new tile kitchen floor for me around four years ago. Despite one of the two-foot…read moretiles being visibly not-level, I was generally happy with it until my dishwasher needed a repair. The repair guy was unable to pull the dishwasher out from beneath the counter because Eric essentially walled it in. When Eric installed the tile, he elevated the floor--but NOT the part of the floor on which the dishwasher sits beneath the counter--by about 3/4". Now there isn't enough clearance above the dishwasher to compensate for the added floor height, so I am going to have to pay someone to cut four tiles out of the floor just so the unit can be pulled out, and to elevate my floor cabinets and counter--all this just so I can replace a dishwasher. I am told this is something Eric should have addressed, and that he took the easy way out by avoiding the issue. Instead, he left me with a downstream problem that will be costly to correct. Yes, Eric has a great many five-star reviews here. That's why I hired him. But before you do the same, I strongly suggest you take heed of my really bad experience, because something like this can happen to you, too.

Eric arrived promptly, to work his magic. My seventies style bathroom is now magazine worthy…read more Hire him and your project will look like a million bucks. His work is exceptional, and I found his prices to be competitive I loved how quiet this part of the job was. I kept forgetting he was here. I really appreciated his tidiness. Each day he vacuumed up after himself, and left everything in tip top shape. He is also environmentally conscious. His disposal practices were flawless. He emails me on a regular basis asking if everything is still to my satisfaction, and to let me know he is ready to do a thresh hold when we finish installing the carpets. Communication with his customers is wonderful. He immediately felt like family. We are designing a new fireplace, and can't wait to have Eric do the work. He is an awesome guy to have around. AND he likes dogs. Can't get better than that. I wrote this review few months ago and I forgot to post it. Sorry Eric And sorry to those of you who hired someone else to do his or her tile work. I highly recommend you bookmark this Tile installer for future projects, whether large or small. Contractor's License # 815707

Custom Floor Care

4.8

(22 reviews)

Wow oh wow! John and his team did better than an amazing job on our carpets. The combination of 1)…read morenew puppy, 2) dirt yard, no grass and 3) an accident with oil on the carpet was no match for the team! I never thought they would come clean, but the carpet looks as clean as the day it was installed! Thank you so much!

Moved into a previous vacation rental where renters made zero effort to keep spills to a minimum…read moreand the idea of taking soiled shoes off at the door was obviously never considered. Was concerned about the heavy soiling and what it would take to remove stains and heavily traveled traffic areas.. John and his crew arrived on time and ready to work. No upsell, no price changes, just wanted to make sure I was satisfied in the end. My carpets look great! They were quick, efficient and I'd hire them again and again. I believe you get what you pay for, but this time, I think I was the clear winner! Thanks for a job well done!

Barack Plumbing & General Contracting

(72 reviews)

Todd offered he could make it the same day after lunch. So grateful for a Friday. However, after…read morealmost 2 hrs, we reached out again only to be told he now couldn't come. Really appreciated the same day offer, but could have used a more timely update. Now looking for a plumber late afternoon on a friday. UPDATE: Todd let me know later, he was injured and required stitches. Still really appreciate the offer for same day service. Stuff Happens

Todd and his buddy are super helpful! Gave me advice on how to fix something myself to avoid…read morewasting money; checked in with me once I found what part I was looking for. I am grateful, thank you so much!!!!!

Hoffman Handyman Hauling

(15 reviews)

Chris made me this custom one-of-a-kind island/bar with tons of storage for my kitchen. So stoked…read morewith this piece of art. And you can't beat his prices. Now I just need to find some cool barstools that will go good with it. Thanks so much Chris, for your hard work and this beautiful piece of art for my kitchen! I would definitely recommend Hoffman Handyman Hauling if you are looking for a great handyman who basically does it all and if he doesn't he will refer you to someone who does.

I can't say enough good things about Christopher. He answered my phone call promptly, showed up on…read moretime, his attention to detail was great. On top of it all he was pleasant, polite and a nice guy. I would highly recommend him for your needs. He helped me clean up pine needles around my cabin (defensible fire space). 10/10

ReliaPro Painters

(38 reviews)

Frank, owner of ReliaPro Painters, is professional, reliable, and the leader of an excellent team…read more He came by the house to give us a quote, promising to have it to us by that evening. True to his word, the quote was in my inbox as promised. We chose him based on his questions, comments, and input-plus the price was reasonable! He and his team executed the job in a timely, professional manner, and he kept me updated of their progress the entire time. The end result was an excellent paint job in the colors and sheens that we had chosen. The job site was cleaned up, and the excess paint was labeled. When we do the exterior, we will definitely be choosing ReliaPro again.

I would give 10 stars- This has been the perfect experience - we had weather damaged exterior…read morebeams, trim work that needed to be repaired and stained, as well as the exterior house showing signs of harsh conditions. ReliaPro Painters very professional and sanded, caulked, sealed, repaired and painted everything using high quality product. Job came on bid and under deadline despite major power outages, wasp nests, unexpected siding repairs and a broken water pipe!! Alex lead the crew with professionalism and was very easy to work with. Frank the owner was on site, communicated with transparency and was flexible to our schedules. He books quickly for the year- highly recommend ReliaPro Painters!

Camille's Clean

(23 reviews)

Camille and her team have been cleaning for us for years now and it's always wonderful to come up…read moreto a perfectly clean place. Thank you Camille!!! :)

Hey Camille-- why have you declined my request of reimbursing $200 as you had agreed?? That's…read moreactually nothing compare to what it should be-- I actually did not want to make a bigger deal of it and just move on after everything that wasn't cleaned/done-- dirty floors, stove, brand new tea kettle uncleared, no bathroom or kitchen dish mats, stained hand towels, dirty duvets, dirty sheets/glitter under sheets, stove not clean, old sticky big spot of greasy stains in oven, wet/water puddle in dishes in cabinets just to name a few? Is this really the kind of service you've become? Very disappointing. " was my latest text to the owner. The response was "I don't appreciate you belittling me"... not belittling but disappointed that everything I've listed that wasn't cleaned and then you petty over $150-$200 for several dirty uncleaned units is sad. After all this, I was told my multiple units of townhomes of approx. 800 sqft was not worth her time of $155-$165 per units each time while another business just gladly wanted my business. And that other business has well over 20+ excellent reviews/referrals and they're cheaper, lucky for me. Mine you, this is for frequent cleaning, not deep cleaning. Camille says because they have to do linens is why she charged me this much and says she pays a living wage to her cleaners which I was all for it. Well, she knew she wasn't going to be earning my business any longer. I was really embarrassed and actually ashamed for her. This is all she can say when you get caught red handed not knowing that the owner is actually the guest checking in? Saying she has more business and that she gets paid more, after I've given her 6 months of business and hardly any complaints from me. Unfortunately, I shouldn't have been too nice and the cleaners got away with not cleaning thoroughly/cutting corners. I had to trust them, I live out of town and only come in once in and awhile (but now I've learned, I have cameras in front). At some point, I actually believed her more than my guests sometimes when they complained about certain uncleanliness-- gave them the benefit of the doubt-- yes, I now realize I was too trustworthy = idiot me. Now I know I was wrong since I see clearly with my own 2 eyes when I checked into 2 of the units myself and it was dirty (see attached the pictures). I still did not intend to write this but because this owner is strictly about money, lying/not trustworthy and not about quality of service/integrity, I felt obligated to write about my experiences. Finding a good cleaning company with I integrity and trustworthy is hard. Unfortunately, the previous one I used moved away that had the good cleaner. I'm just overwhelmingly disappointed how this all unfold to the very end. I've really witnessed how petty this business owner is and how she handles her clients. It's quite VERY disappointing as all I want was a clean place to go to myself, the owner and she barely apologize and instead says she didn't know what happened??? I guess that's what you say when you get caught and don't know what else to say. Believe it or not, How do you not take responsibility for it and profusely apologize no matter what you know or not, the place was not even vacuumed! As a customer-- I just expected to walk into a clean place since I'm only there for a quick couple of nights. It's too late for the cleaners to come and distract/ intrude into my family time, especially when you just check in late at night. Later she finally admits she lost cleaners, took too many business, over stretched herself, etc... etc but also said she looked at those units and that it was cleaned-- well yes, it doesn't really get that dirty but you can still tell if it hasn't been cleaned---the lies continues. Said she'd reimburse $50/unit and didn't even keep her word, how sad and petty. Seriously, $50 x 3= $150 is something to make a big deal of after the thousands of dollars she's made from me?? I was really just trying to see how far someone will go to try to be defensive when they've gotten caught red handed. That ultimately broke the trust. One of the neighbors, finally confessed to me before I left because she and her family helps me watches over the place. She didn't think the cleaners have been doing a great job, they would be in and out waaayyyy too fast, couldn't have thoroughly cleaned-- that says it all. Your money, your trust, your choice... just saying.

Fresh Start Carpet Care

(97 reviews)

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

Wolfe's Handyman Services

(19 reviews)

Ron is amazing. I was very fortunate, called and he came by to inspect my property within an hour…read more He then installed the electric fence around my crawl space and a mat for the top of my patio. I feel great knowing we've eliminated the areas the bear liked to explore or stay. Thanks for the great service Ron, and thank you for your service in the military sir.

Ron is the perfect handyman. Promo, courteous, and knowledgeable. And trustworthy, which is…read moreimportant because I am not always able to be in town. I have been using his services for years and he always comes through for me.

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Snowflake C.

4 years ago

Highly recommend for Tile/slate/other stone cleaning and seal. Jesse just cleaned and sealed our tile/stone and he was professional, super neat, attention to detail and took pride in his workmanship. I was very impressed with this local Tahoe businessman. His attention to detail impressed me, especially by caring for my house (see pictures below of corner guards on my wall and that pic is tiles before). All other pictures are AFTER he did the job. If you need any tile, stone, granite, etc. cleaning/sealing, please reach out to Jesse. read more

Suzane A.

5 years ago

This place should have zero stars. Hired them to come out and clean my condo. Not only were they several hours late with excuses, they damaged the walls on my stairway and scratched the floor when they moved my couch and the carpet stains didn't even come out. This is not a business that you should never call, beware of this company. I called stanley steemer and the stains came out, the guys were on time and professional. I will be using them in future. read more

Paula D.

5 years ago

Call this company today if you want the best cleaning job ever! I recommend Epic Clean. I have had other cleaning companies in South Lake Tahoe come and NONE of them compare to Jesse. Tile floors, three tile bathrooms and carpets cleaned and I could not be happier. The grout looks brand new and even the glass on the showers sparkles. Jesse is a true professional and a very nice considerate individual. Look no further. Call Jesse at Epic Clean today. read more

Hillary B.

1 year ago

Excellent work. Everything everybody else has said in the reviews is true. He was prompt, reliable and went above and beyond the job to make sure all the details were taken care of and everything looked great. We were immensely pleased with the end result and definitely recommend Jesse to do your work. read more

Ashley H.

5 months ago

Made our bathrooms look brand new. He was able to get all the hard water and soap scum off of the glass doors to the showers and repair our grout. He was very nice about us being nit picky with touch ups and came back to fix them right away. read more

Jamie P.

198

4 years ago

Jesse answered the phone right away, answered all my questions, and came personally to clean the carpets in my rental. He did such a good job, I highly recommend calling him for your carpet/tile/stone needs. Thank you Jesse! read more

Victoria L.

4 years ago

Jesse did such a great job on my old dated carpet! No more stains, highly recommended

Epic Clean - carpet_cleaning - Updated August 2026

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July 1, 2020 So,…read morethere I was, getting ready for my next Zoom meeting, when in walks my wife with the morning's portion of 'green drink'. On this occasion she was visible to all in the meeting, she's wearing a caftan, and her sleeve gets stuck on the doorknob. You know what happened next. Green drink is everywhere, and now we have got problems. My wife is trying to apologize, my peers are seeing and hearing the pain and I am sure they're uncomfortable at the site of the green drink spilling all over the room. It's a bad couple of minutes, but it brings us to the purpose of this review. We need professional help. As usual, our first stop is Yelp, and, again, we are not let down. Connoisseur Carpet, Tile and Upholstery Cleaning has 12 reviews and five stars, and they are from our local community, what's not to like. We give them a call, and they come by that afternoon and take care of the green drink dilemma. But the fun does not stop there, we've got additional needs. Green drink is prompting us to take care of some other issues. You see we need to have some tile cleaned in a shower and in our kitchen, and so we need to make an appointment for these services. That all got wrapped up today. So, now in the Zoom room even though it did have a positive outcome, as it caused us to take a few items off of our 'to do' list. We have got a clean and sealed shower, a cleaned and sealed kitchen (both, by the way, are made of travertine) and a spot cleaned carpet in one of our rooms (my Zoom room). What are you looking for in a professional tile and carpet cleaner? Should they show up on time? Should they communicate if they might be a couple of minutes late? Should they give you a price and stick to that price? Should they, if possible, stop by on the day of the incident to clean up the cause of the phone call in the first place? If your answer to these questions is yes, then I'd encourage you to consider Connoisseur Carpet, as Mike delivered on all of the above, and it was clear to me that he had knowledge that augmented his credibility. Would I use Connoisseur again? The answer is, yes, and I will be posting a few before and after photos so you can observe the changes for yourself. Also, so you know, we have decided it might be better to not drink green drink in the Zoom room.

Kinney's Carpet Care

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Had an urgent need ... they came same day.. professional job ... reasonable prices ... highly…read morerecommended

I've used Kinney Carpet Care several times on my VHR rental in South Lake Tahoe. Raul has been…read morereliable and do a nice job of cleaning the carpets. I'll definitely call Kinney Carpets whenever I need my carpets cleaned in South Lake Tahoe. Thank You Raul!

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(4 reviews)

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Todd was terrific!! My beige carpets had black streaks in them from wear and tear. He got all of…read morethe stains out completely and did an incredible job which was very affordable! Please hire Todd! He's the best!

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I have known John Helmer for 20+ years. When I was capable of cleaning carpets n starting out. He…read more helped me Navigate a very Brutal, Demanding, Competitive industry. I did very well for 10 years until my physical health wouldn't allow me to continue. He Has been a good friend for years. He is always there for advice n a helping hand when he is Not going crazy Running a very BUSY BUSINESS. YOU CAN'T go wrong n if FOR ANY REASON you are not happy CALL HIM!! NONE of us have NEVER been able to read mind's!!

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Aquilina Hardwood Floors