I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

They made it right, it is great. Very nice store, very secret. Very nice shop lady. Nice book…read moreshelves.

Alarming Stocking Practices & Horrid Customer Service (Go Elsewhere) - TLDR: Owner admitted to…read morelying to me when I sought exchange/discount for old crusty gummies he apparently wanted to restock. Interaction recorded and verifiable. Will upload to Google review if Owner attempts to dispute. Owner admitted to lying during our short product exchange. I purchased blueberry gummies I'd bought here before but after driving 10 minutes home I saw they were not the same vibrant blue as last time but pale white & green with a chalky substance on them. I called the store repeatedly to discuss a refund/discount but the phone rang off the hook. I kept trying to reach them the entire time I drove back to the store. By the time I got back I was extremely upset and wanted an exchange and a discount of new gummies. Owner said it "wasn't his problem" phone didn't work. Owner also stated it was against franchise policy to give discounts of any kind. He then changed his tune, apparently just to dig at me, and said he "had to say something" because I "just came in wanting a discount". He stated he would only give it to me if I was 'nice'. When clarifying if he had lied to me he said "yeah basically" - which is when he realized I had started videoing our interaction. I asked why it was okay to refuse to discount me for being upset that I got gross gummies, couldn't reach him, and had to take an extra 20 minutes out of my day for this exchange. Owner finally stated he would give me 20% discount but "would never serve" me again. Which I profess to be fine with considering how horrible this experience was from start to finish. Then he repeatedly apologized and seemed like he wanted to backtrack. Give me a break. ALARMING - when I poured the old gummies out onto the counter to take a video of them he got upset and goes, "Why would you do that!?" stating he now has to throw them away. I reminded him I had already touched them and they were clearly old so he should throw them away no matter what. WHY WOULD HE RESTOCK THOSE!? Owner needs to leave the nice bespectacled guy at the counter, take a customer service course, and try not to bold faced lie in the future. I've spent hundreds of dollars here - now I'm going back to SMOKEY'S ON WESTHEIMER (they have a bigger store and parking lot). Such an absolutely upsetting experience from a health and humanity perspective.

Great place large selection of cigars. This particular Location has a lot of history. And the owner…read moreis very knowledgeable of the product and provides excellent customer service.

I decided to stop by here to pick out a few cigars for my partner for his birthday and honestly I…read morerecommend anyone stopping by she has so many options to choose from. It could be more organized truthfully but apart from the appearance of it the cigars are safely kept my partner really enjoyed his gift! The woman at the store did not make me feel dumb at all and made me feel welcomed to ask her any questions service was great for me! Will be back

Great Experience will come back soon. This place sells what I need. The guy was very healthful.read more

Great customer service, fast and friendly. Very knowledgeable on product. Helped me how to set up…read morethe device

Place was closed at 10:30 and don't think it's a hookah lounge also anymore just a smoke shop…read more Needs to be updated

Great Variety Of Products and excellent customer Service. The Owner Salim is very knowledgeable and…read moregoes out of his way to fulfil your needs. I was very pleased with my recent visit.

New owner of this business is friendly, and great with helping you decide on any products you are…read morein search for. Huge variety of items and accessories to choose from. Great prices and convenience! It's located across from Refresqueria Reyes; next to the nail shop and Crabby Crawfish. Can't miss it! Ask about their loyalty card which gets you free product! Support local business!

A new smoke shop in the neighborhood that looks very classy, not your typical smoke shop that is…read morecrowed with a kids of stuff you feel welcoming here and high class. The order is very knowledgeable and will help you find what you need. They even have a smoking room upstair in the back. The price here is very fair. I would come back here again!

The selection of this - the most beautiful vape/smoke shop. I've ever been in - is stupendous. The…read moredecor is unbelievable. The staff since it opened is very welcoming and knowledgeable. I, a 70 year old cripple, take medical weed (for 3 years!). These guys have products which complement my TCUP weed. I have included photos to showcase this place. They have product for all sorts of irritations and medical issues. These guys rock (better than Judas Priest!). Go there. As we say in Louisiana, bonne chance mes amis!

A smoke shop with a drive thru is soooo genius. My new fav spot! Super cool vibes and the cutest…read moredecor.