Update from feb 2020. This place still horrible Customer…read moreservice this man with the gold grill decided to card me which would be cool if he carded me last week and the week before and the week before. I know the guy that owns this place he also owns the one in Woodbridge I go all the time. This decide to tell me I'm still "barking" I'm not going to run "no show over here" when all I asked is why he asked me for my Id and why he wasn't asking anyone else. He then tried to rip my card out of the machine to prevent me from spending money here. At this point I'll have to file a complaint with the better business bureau and call the police to make sure they are aware this business isn't following the state law. I have had so many bad experiences at this location... it's crazy I'm still spending money there. This location has to be the worse. In my most recent visit they rushed me out the store as they were in such a hurry to close. The gentleman that manages this location sits usually and tells the other guy to do majority of the work. My issue with the other guy is that he doesn't pay attention last time I was in here he literally took 4 people in front of me while I was standing there I had to make it a point to ask him why I wasn't being assisted when I had been in the store for almost 20 minutes. This visit they don't even have the same stock. I know the owner of the Woodbridge one and he is SO nice and helpful. I can't spend money at this lovANYMORE ... moving forward I'll go to woodbridge or order offline

They don't answer their phone so I guess they gotta take this L ‍they sold me a defective product…read moreand I'm trying to reach them to get info in the return, but I guess I have to go into the store to ask- which I don't want to do simply because if I go and there's nothing they can do for me, I'm going to be a little upset that I had to make the drive all the way over Edit: they finally answered- I'm calling bc my Smok Nord 2 has died where both pods started leaking (a common issue I've seen while reading many reviews) the attendant told me that I WAS THE REASON this device died- he said that the device will overheat when put in a pocket and it'll melt the plastic pod and cause it to leak. I asked him what device he would suggest and he basically told me if I had that problem w the Nord then I would have the same issue w every device. I've had pens w buttons on the outside before and I've NEVER had this issue. Lesson learned I'm never coming back to this store and I suggest you don't either. Edit 2: I've read plenty of reviews that say the same thing- the nord2 is just leaky in general- guess the attendant didn't know this and I should've done my research instead of taking the attendants word at the point of sale. So this guy at the store is completely out of pocket.

The place is very personable. I walked in planning to kill time and ended up leaving with some cool…read morestuff. I noticed customer after customer come greeted as if they've been friends and family for years. It feels as If this place had tables it would be a spot to hangout. Both gentleman are top class with knowledge of their wide selection and information on all of their product. Lots of accessories and attachments for glass. You will be happy. Prices are great and you will not be disappointed. Do not be afraid to ask for anything more expensive or for something less. They got it all! I noticed their torch lighter prices were better than Amazon. They also had some things you won't find easily on things like eBay or Amazon, such as dynavap or other brand name items.

I really love this place and come very often. Everyone is so kind and outgoing! I brought my dad…read morehere since he retired and everyone is so helpful and nice to him as well with teaching him all the new gadgets. Also seeing the doggies is always a plus! The owner is amazing as well and definitely knows how to run this place. I will never go anywhere else! See myself working at a place like this because the vibes are always there! Love you guys!

Avoid: This VAPE shop is about to stop selling...VAPES. Yes, a VAPE shop that no longer sells VAPES…read more I was just there today less than an hour ago and noticed LOTS of empty shelves that almost looked like the store was closing, but just the vape shelves were empty. I asked the store attendee what was going on. He told me "they are getting rid of all the vapes." I asked, "so, this store is no longer going to sell vapes?". He said "Yes". It's a VAPE store - It's in the name. So, it appears pretty soon all they will be selling is analog tobacco and weed...or, um, that stuff they claim is "CBD" and "legal" or whatever but is actually just flat out weed. I'll just have to go back to buying my vapes online ...better prices & selection anyways.

Very very disrespectful recommend no one ever go here my vape wasnt working bought it in the next…read moreday and the tall skinny guy with blonde hair spit on me and even slammed the door on me while I was walking out and started calling me cheap because I was reporting an Issue to them when they told me a day before to bring it in and they will exchange it for me when I called to ask them if I could switch it

Very good selection of vapes! Open late on Sunday very…read morehelpful! Highly Recommend :)

"They always tell me the product will arrive next week. I go the next week, and there's no product…read more It's been the same story for a whole month."

Went to buy two vases, got the two vases easily, the dude at the counter was polite and friendly…read more I dig the open, clean atmosphere of the place as well. Love that it's a stones throw away!

I'm so glad this store exists. It brightly lit, open, clean with a huge supply. Very helpful…read morepeople work here I highly recommend!

Friendly staff, not a lot of options by way of vape, Kratom and typical smoke shop provisionsread more

I have been going to Capital Cigar and Tobacco for at least one year. I have been given the most…read moreprofessional informative information about tobacco products, CBD, vapes, and important smoking information. Sharyn has gone above and beyond her duties in making sure I make knowledgeable and informed decisions when purchasing products from her store. I truly enjoy going there each time because Sharyn is extremely genuine. I will always recommend anyone go to Capital Cigar and Tobacco if they want to learn everything about smoking products. I salute Sharyn for being committed to EXCELLENCE!!

I've been to the retail locations several times during their advertised hours of business and never…read moreonce has the store been open or anybody there. WTF?

The owner is the sweetest man we know, we come for all of our holistic needs. Between the wide…read morerange of scented body products to candles to handmade items like hats and gloves, there is a little something for everyone. And honestly, great prices for the products produced, I have never been disappointed in any of his products. Looking forward to going today!!

Really cool British snacks. I got some gummies I had never heard of and they were a fun treat.read more

As a British girlie in the DMV, I've been here quite a few times! The prices have gone up a bit,…read morebut the quality remains the same, on the days where I need a pick me up this is my first stop. They offer a lot of cherished goodies and I've recommended them to some of my friends as well.