I've had hearing loss for about 28 years and this was by far the best experience I've had at a…read morehearing aid center. I would absolutely recommend this place to anyone with hearing loss. They are so nice and welcoming!

I've been wanting to write this review for some time as I greatly appreciate those who give…read moreexcellent customer service. My father, who is 95, has severe hearing loss and has been seeing Paul Dole at Flynn Associates for many years for his hearing aids and evaluations. It had been some time since my father was in, both hearing aids were lost at a recent stay for care and it took time to gather funds for new ones. It was my first time bringing my father to his appointment and it was a pleasure to meet Paul. He's friendly and inviting and he offered for me to sit in on the appointment. I enjoyed watching him test and fit my father for the new hearing aids. The two were like old friends which I found touching. At the end of the appointment Paul asked my father if he could hear him and he said yes. Paul then said "welcome back" and my father said thanks and they both chuckled. That was one of those moments I won't forget. My father could hear again. Words I put here could never relay how significant that is for him, the family, medical people and those he meets in public. Paul recently was generous with his time when there was an issue with a part on one of the hearing aids and I was very grateful for his quick remedy of it. I highly recommend Flynn Associates for their expertise and for their caring and friendly service. My father and I look forward to seeing Paul in 2023!

I had hearing aid insurance through my company and Flynn Ass. was in the insurance network…read more Unfortuately he attempted to sell me my hearing aid.. direct, for a cost of $3,200 vs. the $399 that my insurance would pay!! I would NOT recommend doing business with this company!

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

Had a horrible experience with Moon. This place is one of only two Eastern Mass. providers for my…read moreinsurance plan's hearing aid discounts. Made an appointment to get info and a quote on hearing aids prescribed for me by my audiologist. The person I saw seemed surprised that I already knew what I wanted, and that I declined the expensive add-ons and services she recommended. Then she told me that I hadn't done enough research online before my visit. No hearing test was performed (I brought my own), no hearing aids were evaluated, no ear molds were fitted... but yes, you owe us $75 for your visit today! Now I know why I was the only patient in the office that day. These guys are very scammy. Approach with caution.

This office practices tricky tactics. I brought my 97 year old mother…read more in for an evaluation of purchasing a new hearing aid. I confirmed multiple times in advance there would not be a charge. As we were leaving the receptionist asked the doctor (Dr. Nataliya V. Ayzenberg) for a bill. The doctor said there is no bill. But when I got home I got a phone call saying they forgot to charge us $75. I told them we originally had an appointment in October which I canceled when they told me there would be a $75 office visit charge and an unknown dollar amount to get it repaired. so I canceled the appointment as we decided it would be better to do an evaluation for a new one since this one had already been repaired once for a $250 charge and Tufts was offering new hearing aid for $250. When I made the new appointment for November I explicitly stated that I was solely coming in for an evaluation to get a new hearing aid at the cost of $250. I confirmed at least three times during that conversation that there would not be an office visit charge. I also confirmed this with Hearing Care solutions who contracts with Tufts. During the appointment the doctor said oh you already have hearing aids. let me dry them for you and see if this resolves the problem. She also informed us that we could buy a hearing aid dryer for $25 if we have a problem in the future with the aid, which we said we would purchase and did. Had the doctor told me this would then cause us to be charged $75 I would have declined the offer for her to clean them as I was purchasing the dryer and could do it myself. obviously she was also not aware of the $75 charge as I stated above when we were leaving the receptionist asked her for a bill and she said there was not one because it was a hearing Care solutions case. They have now sent this to a collection agency. I would not recommend this office as they are practicing deceptive tactics.

Amazing wonderful person…read more Does his best to help and he is a very caring person Office is clean My experience seeing Paul for a few appointments have been awesome He listens to your concerns Paul you rock!

Paul Barry is Boss. While visiting my cousin in Walpole my hearing aid stopped working. I found…read moreNorwood Hearing Center on Google and went over. Paul was fantastic. He sorted my problem instantly and when I shared a long standing complaint about the feedback whine he offered me three different domes to try. In all the previous encounters with hearing aid professionals I have never had such a wonderful experience. Thank you Paul. You are the best.

The audiologist in charge, Tomer Bahar, is excellent to work with. He listens carefully and…read morepatiently to my specific needs and the results have been outstanding. I've used hearing aids for 10 years-- high-end Widex devices--with generally good results. After 2 years of inconsistent and subpar results with my third pair, however , Tomer took a look, reprogrammed them in 15 minutes, and voilà, made them work solidly and consistently. Great office, very pleasant atmosphere.

I have yet to come across a more competent, pleasant, courteous and thorough professional as Jill…read moreRosenberg. She has superb command on her subject and tables the best solution for her patient. Considering my loss and keeping in mind that i was going through my MBA @ MIT, i was advised to consider more powerful and technologically advanced device. Since i had to pay for it myself and it was a big number, i spent countless hours doing online research on the best solution and price. Jill's solution consistently emerged as the best. BHS is also excellent when it comes to after sales service. They follow up religiously once they equip you with a device. Besides Jill, all other staff at BHS is also very professional and understanding. Even though i moved to Canada recently, however, Jill and BHS continue to advise me over phone and email as and when i need them.

I have been a customer of Brookline Hearing Services for many years. Suzanne and her team go beyond…read morethe call of duty to tend to their patients' needs by being incredibly kind and solicitous, as well as being extremely knowledgeable about their products. I recommend this business without hesitation!

At 5 years old, I was diagnosed with a mild mid-frequency bi-lateral hearing loss. Since that…read moretime, I have been to at least 15 different audiologists and 7 ENTs; going through the dreaded annual hearing evaluations for 25 years. For years, my mother was berated for not putting hearing aids on her child, mostly because I refused to wear them and I was functioning "well enough" in school. As I grew older I went from a mild to moderate hearing loss. Understanding speech became increasingly difficult. I began to realize my ability to "hide" my disability without amplification wasn't "well enough" for the professional world and personal life. That's when I started my journey to find hearing aids. As a young professional living in Boston and working 2 jobs, it was easier to buy a new car than get financing for hearing aids. Insurance doesn't cover it and my company didn't offer a HSA account. Additionally, I made too much money on paper to get government funding. The technology for mid-frequency hearing loss is not quite here yet, but significantly better than 20 years ago. I shopped around from audiologist to hearing aid distributors who all turned me away when I said I could not pay $8k - $10k within 30-days. I was devastated, defeated, and felt no one could help me...until I went to Brookline Hearing Center. The first time I visited, I met Judith Chasin. This was a very emotional situation and sensitive decision for me. She sat down with me to really listen. Judith made me feel comfortable and gave me the reassurance that hearing aids will increase my quality of life. We must have spent 2 hours talking! I have never received this kind of support and attention from an audiologist in 25 years. With a little bit of coaxing, and encouragement, I got molds for Orticon hearing aids. I came back a second visit to find out the molds didn't fit comfortably in my tiny ears but Judy found me an alternative solution that made them fit much more comfortably. I tried them out for a couple weeks, but realized they were not doing enough for me. I came back a second time and met Judy Arick. Again, this visit was over an hour as she mostly listened to my needs. It was suggested to try another brand, Plantronics, and was sent home for another 30-day trial. I returned a third time, ready to give up, convinced the technology doesn't exist for my mid-frequency hearing loss. I remember being in tears and ready to call it quits when both Judy's told me they'll never give up on me and will find me the right amplification - no matter how many times it took! I was fitted for Widex hearing aids, top of the line, with the most advanced technology. They were very expensive, but did work! This process took 3 months, 6 + visits (at least an hour each), and both Judy's gave me emotional support and technical advice. During the 3 trials and many visits, never once was I asked for payment! At the time of purchase, they worked with me to come up with a financial plan to afford my hearing aids. Almost 2 years later from that first visit, my quality of life has significantly increased, more than I could have ever imagined. With the help of Brookline Hearing Center, I was given the confidence to leave my old company and interview for a new job. I not only got the job, but a major promotion with a Fortune 100 company. Also that year, I met the man of my dreams and will be getting married this summer. I can't express my sincere gratitude to Brookline Hearing and their unbelievably kind and helpful staff. Lastly but not least, I thank both Judy Arick and Judy Chasin for helping me achieve my goals. My story is unique and has impacted my life in many ways. I give my utmost recommendation and will never go anywhere else for my hearing needs again.

Amazingly focused on matching me with a great hearing aid. Has taken numerous calls as I adapt and…read moreeven went so far as to help obtain a charger when I misplaced mine.

Dr. Beth is the bees knees!! My husband's nine-year-old battery operated hearing aid went kaput…read more Dr. Beth did her best to fix it, but to no avail. However, she found a terrific rechargeable replacement for my husband and worked with our insurance to get it at a very, very reasonable cost. My husband, who is normally a tough customer was over-the-moon happy with the service here. Thank you Dr. Beth. Highly recommend recommended.!!