I wish I could put ZERO stars. This place has been truly insufferable to deal with. Every time I…read morecalled to schedule an appointment from the referral I received they gave me different information. After more than a month of waiting they FINALLY were able to schedule my son an appointment and they said their soonest is in October. I will find a different ENT for my son. If they can't manage to get their facts straight during scheduling I worry how incompetent the rest of the staff is. I am seeing all these negative reviews and it makes me feel so much better about my ill feelings towards this awful place. Do better!!

I have never been so appalled in how an office is managed. Referral dated 1 month prior, and…read morecalling everyday after a 2 Wk grace period to let the referral get there (7-10business days) waiting for a fax for the referral. Everyday they say they have not received the referral, wait 7-10business days, 7-10 business days. Finally after a month of waiting for the fax to go through, they say another 7-10 business days to process.Who uses fax machines anymore!? I just hope the medical practice is not as horrible as the way the office practices. Worst intro and experience I have had interacting with any type of business. That 1 star is for the nice lady that answered the ph trying to help.

ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

One of the best doctors I've ever had. Completed a diagnosis that other doctors missed, spent a lot…read moreof time and effort in caring for me. Performed surgery on my jaw, which lead to my healing! She was kind, compassionate, and skilled. Exemplary!

Dr. Hararah is an exceptional doctor. He is attentive, responsive to all our questions, refers out…read moreto specialty care as needed, and shows genuine care for his patients. His entire medical team is kind and professional.

Two years ago this month; I was in the ICU, Dr Hararah saved my life! without his care and trust in…read morehis training and gut I don't know what would have happened. Thank you Dr Hararah.

I recently went to see Travis T. Tollefson, MD, MPH in Midtown for a second opinion regarding an…read moreENT issue, and I honestly could not feel happier with the experience. From the moment I arrived, the entire office was welcoming and attentive. One thing that really stood out to me was that no one made the visit feel rushed--something that unfortunately isn't always the case with medical appointments. Dr. Tollefson took the time to really talk through everything with me. He explained the situation clearly, went over the pros and cons of my options, and made sure I understood everything before making any decisions. I left the appointment feeling fully informed and completely comfortable with the path forward, which is exactly what you hope for when seeking a second opinion. There was also just a calm, thoughtful atmosphere during the visit. Instead of feeling like another quick appointment on the schedule, it felt like genuine care and attention were given to making sure I had all the knowledge I needed. Helpful tip: If you're looking for a second opinion on an ENT or facial surgery issue, come prepared with your questions. Dr. Tollefson really takes the time to answer them thoroughly. Finding a doctor who is both knowledgeable and willing to truly walk you through your options is rare, and I'm really grateful I found him. I couldn't have asked for a better experience.

Dr. Tollefson is truly one of a kind. His kind personality and sense of humor will immediately make…read moreyou comfortable being around him. Must be the gemini charm in him? Although he specializes in facial plastic surgery, he also travels to Ecuador and China to care for children with facial deformities such as cleft lip and palate. This man has a heart of gold! Once he arrived into the exam room, He immediately made a comment about Madbum! But wait! This guys a Royals fan. Was he trying to impress me ? Haha. ! I was sent to Dr. Tollefson not because I have insecurities or because im self conscious, but because I am my very own toughest critic. I can nitpick all day about things I notice on my face but are completely invisible to other people like Dr. Tollefson himself. What I wanted to have done, Dr. Tollefson refused to do because he's jus the type of person who wont do something he feels isn't important or beneficial. He could've easily agreed to everything and possibly botch my face but he told me he looks at patients as if they were a family member and if he'd want them to go through these procedures. What a kind man, you are mister Tollefson! So even though I didn't get anything done by him, I do have to say that I recommend him because he's honest, kind, and passionate about his work.

Dr. McKennan is an excellent ENT. In 2020 he performed a very urgent surgery on my left ear for a…read moredangerous osteomyelitis; which if not treated could have been fatal. I could not be happier with the results. Besides being an excellent, competent surgeon, he is a great doctor who takes the time to listen to your concerns and clearly explains things in a way that a lay person can understand. I have and will continue to see him for my ENT issues. Can I say enough about him as a doctor and surgeon......no, I can not! He is just the best in Sacramento in my personal appraisal.

In general, Dr. McKennan and the medical staff are really good; he is attentive and reassuring…read more Once I had a flare on holiday in a different state. I called the emergency number to the practice and I was able to get a prescription sent near my location. It was pretty impressive. The on-call doctor went above and beyond. The office staff is meh. They don't answer phones, take forever to check you in, etc. The doctors, however, are worth the inconvenience.

Dr Coscia listens to your questions and answers in terms you understand. He is very approachable…read moreand does not rush through your exam. The office is very clean and the staff is friendly and professional. Having said the above, if you are considering any procedure, I highly recommend you consider scheduling an appointment with Dr Coscia.

Had consult and paid the 100 fee. left with couple of options. A day later I called with a…read morequestion. Never heard back so I called to check a few days later. They had dropped the ball and said they would get my question answered very soon and call back and never did.

Dr. Bernstein recently repaired my deviated septum and would like to say he is very professional,…read moreskilled, and personable. Am very pleased with the results and excited about being able to breathe better as well as minimize sinus/nasal infections. Dr. Bernstein was also excellent at explaining the procedure to be performed in terms understandable. Also, his staff is extremely helpful. Ed Walker

Dr. Bernstein is an excellent doctor and his staff is superior, and I appreciate everything they've…read moredone.

Had to have nose surgery this last week. Dr. Chen and his staff was very informative and helped…read morewith the stress of surgery. I have never had surgery before and was very nervous! Dr. Chen and his staff made me feel very relaxed and it seemed as if I was one of their family members getting surgery. The level of concern and helpfulness was amazing. The hot me in and out without feeling rushed. If you are considering any ENT, I advise giving Dr. Chen a call. They even sent me a personalized get well card signed by everybody.

Dr. Young is incredible. He followed my micro-preemie son through his NICU & PICU stay, performed a…read moretracheostomy procedure because my little guy needed long term ventilator support while his lungs grow stronger. And we still are lucky to see Dr Young outpatient. He is clear and direct with his communication, incredibly knowledgeable and precise, and quick but warm in his care during our appointments. He answers every question, listens to concerns, and is someone I trust wholeheartedly.

Dr. Young is arrogant and dismissive. While my son has had two surgeries with him his treatment and…read morecare between surgeries is horrible. He refuses to listen and I had to file a compliant to get a response. Also, because he works so few hours the staff intentionally triple books him. The expectation is that patients who are children wait for house even with an appointment. His lack of professionalism is unacceptable.