I've been going to the Folsom location and seeing Dr. Shearer. Wonderful experience! During my…read moreinitial consultation she reviewed all my charts and made an accurate diagnosis and treatment plan. She scheduled my MRI for me and when she got the results went over in detail all the issues. The most important thing is she sat down eye level with me, took her time to explain my results, used empathy skills and recommended next steps. Her assistant was very pleasant and made me feel at ease. The reception folks are pleasant and smile when you walk in. This office goes above and beyond what you see in most medical offices. Very professional the way health care used to be.

had a horrible experience with this office. I originally had an appointment that I unfortunately…read morehad to miss because of a family emergency. When I rescheduled, the next available appointment was more than two months away, possibly closer to three months. I waited all that time because my son has been having severe ear problems and needed to be seen. When I finally arrived for the rescheduled appointment, the front desk told me it had been canceled. I never received a phone call, voicemail, text message, or letter notifying me of the cancellation. When I later called the office, I was told that my chart showed they had called me. I explained that someone may have documented that a call was made, but I never actually received one. I regularly check my call log, return missed calls, and listen to my voicemail, so I would have known if someone had contacted me. To make matters worse, the front desk refused to reschedule my son's appointment in person and told me I had to call instead. After I called, I was informed that they were booked three months out and that after September they would no longer accept my insurance. I don't understand why the front desk couldn't have told me that while I was there. Now I have to go back to my son's primary care doctor to get another referral to a different specialist, causing even more delays in getting him the care he urgently needs for his severe ear problems. Overall, this experience was frustrating, unprofessional, and disappointing. Poor communication and a lack of concern for patients' time and medical needs made an already stressful situation much worse. I cannot recommend this office based on how our situation was handled

I recently went to see Travis T. Tollefson, MD, MPH in Midtown for a second opinion regarding an…read moreENT issue, and I honestly could not feel happier with the experience. From the moment I arrived, the entire office was welcoming and attentive. One thing that really stood out to me was that no one made the visit feel rushed--something that unfortunately isn't always the case with medical appointments. Dr. Tollefson took the time to really talk through everything with me. He explained the situation clearly, went over the pros and cons of my options, and made sure I understood everything before making any decisions. I left the appointment feeling fully informed and completely comfortable with the path forward, which is exactly what you hope for when seeking a second opinion. There was also just a calm, thoughtful atmosphere during the visit. Instead of feeling like another quick appointment on the schedule, it felt like genuine care and attention were given to making sure I had all the knowledge I needed. Helpful tip: If you're looking for a second opinion on an ENT or facial surgery issue, come prepared with your questions. Dr. Tollefson really takes the time to answer them thoroughly. Finding a doctor who is both knowledgeable and willing to truly walk you through your options is rare, and I'm really grateful I found him. I couldn't have asked for a better experience.

Dr. Tollefson is truly one of a kind. His kind personality and sense of humor will immediately make…read moreyou comfortable being around him. Must be the gemini charm in him? Although he specializes in facial plastic surgery, he also travels to Ecuador and China to care for children with facial deformities such as cleft lip and palate. This man has a heart of gold! Once he arrived into the exam room, He immediately made a comment about Madbum! But wait! This guys a Royals fan. Was he trying to impress me ? Haha. ! I was sent to Dr. Tollefson not because I have insecurities or because im self conscious, but because I am my very own toughest critic. I can nitpick all day about things I notice on my face but are completely invisible to other people like Dr. Tollefson himself. What I wanted to have done, Dr. Tollefson refused to do because he's jus the type of person who wont do something he feels isn't important or beneficial. He could've easily agreed to everything and possibly botch my face but he told me he looks at patients as if they were a family member and if he'd want them to go through these procedures. What a kind man, you are mister Tollefson! So even though I didn't get anything done by him, I do have to say that I recommend him because he's honest, kind, and passionate about his work.

Dr. Hararah is an exceptional doctor. He is attentive, responsive to all our questions, refers out…read moreto specialty care as needed, and shows genuine care for his patients. His entire medical team is kind and professional.

Two years ago this month; I was in the ICU, Dr Hararah saved my life! without his care and trust in…read morehis training and gut I don't know what would have happened. Thank you Dr Hararah.

Dr. Bernstein recently repaired my deviated septum and would like to say he is very professional,…read moreskilled, and personable. Am very pleased with the results and excited about being able to breathe better as well as minimize sinus/nasal infections. Dr. Bernstein was also excellent at explaining the procedure to be performed in terms understandable. Also, his staff is extremely helpful. Ed Walker

Dr. Bernstein is an excellent doctor and his staff is superior, and I appreciate everything they've…read moredone.

One of the best doctors I've ever had. Completed a diagnosis that other doctors missed, spent a lot…read moreof time and effort in caring for me. Performed surgery on my jaw, which lead to my healing! She was kind, compassionate, and skilled. Exemplary!

Dr. McKennan is an excellent ENT. In 2020 he performed a very urgent surgery on my left ear for a…read moredangerous osteomyelitis; which if not treated could have been fatal. I could not be happier with the results. Besides being an excellent, competent surgeon, he is a great doctor who takes the time to listen to your concerns and clearly explains things in a way that a lay person can understand. I have and will continue to see him for my ENT issues. Can I say enough about him as a doctor and surgeon......no, I can not! He is just the best in Sacramento in my personal appraisal.

In general, Dr. McKennan and the medical staff are really good; he is attentive and reassuring…read more Once I had a flare on holiday in a different state. I called the emergency number to the practice and I was able to get a prescription sent near my location. It was pretty impressive. The on-call doctor went above and beyond. The office staff is meh. They don't answer phones, take forever to check you in, etc. The doctors, however, are worth the inconvenience.

Several years ago I had severe ear and sinus issues that wouldn't resolve. Thankfully I was able to…read moreget some relief from Dr. Mark Grijnsztein and he referred me to Dr. Goldwyn as he thought I'd likely require surgery. I was able to get an appointment in a reasonable amount of time and I found Dr. Goldwyn to be very friendly, honest, knowledgeable, and transparent. I had ear tubes as a young child and he recommended I have them placed a second time to help prevent recurrent ear infections due to my eusthasian tubes both being slightly wonky. He also recommended I have my sinuses cleaned out due to some polyps and my deviated septum repaired. I agreed and surgery was scheduled for several weeks later. I felt confident in his game plan and was reassured when he ordered a number of preoperative blood tests. The day of surgery he reiterated the game plan and goals and surgery was flawlessly executed. My post operative care and healing was pretty simple. Years later my wife had an emergency appointment to determine if she had a very rare brain fluid (CSF) leak. Dr. Goldwyn did the greatest job doing his due diligence and ordering the referral and tests that likely saved her life. He was even in a bit of a predicament as he was heading out on vacation and the lab test he ordered takes a few days for the results to be delivered. He kindly referred her to his colleague Dr. Young who did a fantastic job managing her care and later performing her surgery. Several months later I believed my allergies had flared up, only to be shocked to learn I have severe GERD (heartburn). Dr. Grijnsztein once again recommended I see Dr. Goldwyn to get his assessment of things as I was feeling miserable and things had really snuck up on me. He was bluntly honest and transparent and told me the best thing I could do to get better and eliminate or minimize the effects of things would be to continue to work on losing weight. Like many I gained weight during the pandemic and I'm also partially disabled due to spine injuries sustained in a car accident. Thankfully with his honest guidance and the slight tweaking of my medications I'm feeling much better. I'm still a little leary and nervous to eat my beloved spicy foods, but in time I think I'll slowly regain my confidence to indulge and try them if I don't sustain any significant side effects. I can't thank him enough for his follow through, helpfulness, honesty, knowledge, and professionalism over the years to both my wife as well as myself. He's truly one of a kind in a full house. Thank you from the bottom of our hearts for your wonderful years of service to the Sacramento community.

ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

Brought my mom for a allergy check Dr. Winston Vaughan and he's assistant Dana assisted us and they…read morewere very kind, knowledgeable, patient and caring.. This has been one of the best doctor visits.. They both took there time to explain everything and we left knowing what we are looking into then confused with no answers.. I highly Recommend.

If anybody suggests you might need sinus surgery (or fix a previous surgery) see whoever you like…read more BUT do yourself a favor and at a minimum make sure you also see Dr. Vaughan before you decide who you want to have messing about with your sinusitis. This surgeon is nothing short of amazing. A different Sacramento sinus surgeon performed sinus surgery on me about 4 years ago and did not do a good job. (This was not some unknown surgeon -- he's a busy Sacramento surgeon.) After resigning myself to believe I would be stuck with chronic sinus problems for the rest of my life, I complained to my allergist's PA. She suggested I go meet with Dr. Vaughan. I also spoke with the allergist and he echoed her recommendation. They both told me that Dr. Vaughan has a reputation for fixing problems caused by other surgeons' shortcomings. I was reluctant to have another surgery but went to go discuss my problems with Dr. Vaughan nonetheless. He took the time to fully explain to me the shortcomings of the last procedure, what he could do, etc. I delayed having a follow up surgery for over a year, but finally thought I should see if Dr. Vaughan really could make a difference. I can't tell you how glad I am that I did. Dr. Vaughan did an absolutely amazing job -- it's been 11 months since my surgery and I haven't had any sinus problems since then. I can't stress enough that I thought I would be cursed with sinus problems the rest of my life and had resigned myself to it. Dr. Vaughan made a drastic improvement in my quality of life and I am forever grateful. Dr. Vaughan rotates offices, but I would encourage anyone to grab an appointment with him when he's at his Sacramento office (it was not at all difficult to schedule an appointment with him) or go visit him at one of his other offices if you can't wait. Also, don't be surprised if you get a call(s) from Dr. Vaughan checking up on you -- he's so genuinely interested that he may call you himself. Beyond being a great surgeon and very personable/cheerful. Finally, I'mI recommending him here on Yelp, but more importantly I would and do give him my heartiest endorsement to my friends and family.

Unfortunately, this doctor has folded to the obsession with money versus true patient care. My…read morefamily has gone to Dr. Hawkins for 15 years, and this office now takes advantage of "coding additional care appointments" for conversations of "how is everything else going" or "any other concerns?" When you have known someone for 15 years, you don't shy away from answering how everything is going, as you don't think that you will be taken advantage of by answering this question. Meanwhile, Dr. Hawkins is seeing $$ as she is coding everything you discuss for extra money. Then, you receive surprise bills for multiple visits during the same visit, same time slot, same ten minutes. Very unfortunate to see a doctor who was great and (seemingly) caring turn to this.

She is lovely. We did not start off so good; my child was going through something hard to figure…read moreout. She worked with us and established trust. It was hard to trust healthcare providers after so many had dismissed what was going on. She really worked with us to find an optimal outcome. The office staff can be hard to work with at times, but the doctor is top notch.