We spent the winter in Casa Grande, AZ. On our way back home we had a major break down 23 miles…read moresouth of Camp Verde, AZ in the mountains. After a heavy haul tow of 26 miles to our RV Park, we started call RV repair companies. We found RV Solutions and we are glad we did. Our axel and bearings had blew and we were looking at a long wait for parts. Woody came out and assessed the damages. He found the parts and was diligent. He even drove to Phoenix to pick up the parts. Woody came out when he said he would and worked in the cold rain to do the repairs. He gave us an exact quote and didn't charge any more even though he worked longer than he estimated. Woody even came out the next morning to make sure everything was OK and we could start the long drive back to Colorado. He even called to make sure we got home OK. Woody was great! He went above and beyond. We highly recommend his services. Bonnie & Brett Colorado​​

Was traveling in the area and had a water leak behind the toilet from a hose that was leaking, also…read morehad generator issue. He came out and looked at both issues then said his daughter will email me an invoice thatvI need to pay before he comes back out to fix the issues. Not sure why he didnt fix the water leak when he came out the first time, I guess he has a big van but no parts. He pre-billed me for 5 hours which I naively paid. He returned the next day and replaced the fuel filter on the generator and some pex behind the toilet. Total time spend for the 2 visits was 2 hours, and a large potion of the time was him just talking about stuff, including that I should have bought a used Prevost instead of my new Georgetown. I tried to talk to him about refunding some of the money as he only spent 2 hours working on the unit. He started claiming the industry charges a fixed hourly rate for services and he finishes faster. I advised he charged me 4 hours to replace a fuel filter, industry standard is 30 minutes. Then he claimed the extra $450 was his travel time to pick up the $20 filter that was 15 miles away. He eventually agreed to return some of my money but never did. Also, right after he left the toilet started leaking from a loose fitting. He, without looking at it, says "well you have a second leak". Was just coincidence that the pex tubing he was pulling on came loose from the toilet and caused extensive water damage. I see why he has some bad reviews and niw makes you pay up front, at least if you are traveling in the area. Use at your own risk.​

Took my father-in-law to look at a used truck camper. I knew more about the camper than the…read moresalesman. We wanted to open the awnings on it but did not know how...and neither did the salesman and everytime we asked how something worked he just stood there offering no help, saying "I don't know". Then they wanted us to pay there asking price! We did all the work. We bought a camper from someone else. Their loss my father-in-law had cash ready to buy, I will not go back and I will not recommend.

Purchased a Cougar travel trailer in 2022. This was supposed to be a premium unit, over $50000…read morefor a 22' trailer. Sawdust was coming out of the walls for three years, both recliners are now out and no replacement parts available, rear stabilizer jacks breaker if faulty, over two hundred to replace a breaker? Side table pulled away from the wall and had to be re-attached, shower door sliders never stay in and doors are always coming off the track, cabinet doors are always coming open, when traveling and the contents are all over the floor, bathroom door had to be reattached with longer screws, water tank level sensor is faulty and they need to cut through the bottom of the trailer to replace it. What a piece of garbage. I had a twenty year old Cardinal that had far fewer issues. I bought the Cougar new to avoid problems! Not!! Stay away from Keystone Brand RVs.

I'm a senior citizen who has used Galpin Ford Lincoln (Dewey) since moving to the area in 2023, for…read moremy 2019 Lincoln MKC. I have probably come in contact with all their service, and front office employees. I can't say enough about how well I was treated, and the competence of their people. I would recommend this business for all automotive needs.

I don't even know where to begin. We brought our 2017 Ford Focus in for two recalls after buying it…read morein December and receiving notices in March. I spoke with Larry on March 16 and dropped the car off March 17. Right away, Larry was rude--chastising me for not bringing it in sooner, despite us just getting the recall notice. He also made inaccurate claims about our brakes just by looking at the car, clearly assuming I didn't know better. My husband and father are mechanics, and I have extensive experience working on cars myself. We only came in because recalls are fully covered. We were told the repair would take about a week to a week and a half, but they had our car for 20 days (March 17-April 6). No one suggested ordering parts ahead of time to reduce downtime. Communication was extremely poor--I had to call multiple times for updates, and Larry often said he'd call back but never did. After 16 days, they finally called (the only time they initiated contact) claiming the engine cover was cracked and would cost $400. The photo showed no oxidation or debris, indicating it likely cracked during service. The manager confirmed bolts in that area were removed and torqued. I pushed back, stating I wouldn't pay for damage likely caused by their mechanic, and said I'd escalate to Ford Corporate. They eventually covered it. The manager also acknowledged they usually order specialty tools before taking vehicles, which clearly didn't happen here. I raised concerns about the delay and lack of communication--he apologized and said he'd address it with Larry. They offered a rental, but I would've had to drive to Prescott and put down a $200 credit card deposit. I don't use credit cards, and while another location suggested using their business card, this dealership refused. We ended up sharing one car for the entire time. We were told at one point the car would be ready the next day, but delays continued (first a broken bolt, then the engine cover). We finally got the car back April 6--20 days later. Overall, the biggest issues were poor communication, lack of accountability, and Larry's rude behavior. We were considering buying a Ford truck (we pay cash and just bought a ranch), but after this experience, we will never buy a Ford again--mainly because this is the only dealership within 50+ miles and we refuse to deal with them. I would not recommend this dealership--or any Galpin Ford location. I documented all conversations from March 16-April 6 and will be advising others to avoid them.

USE CAUTION. We have supported Blue Compass for years. This is our 7th and final purchase from Blue…read moreCompass. In fact, I purchased a Brinkley at the Prescott location, which we still own today. As an active influencer in the RV community, I have referred a steady stream of customers to your dealerships. That ends today with Vice President of Sales, Brody Thompson's response. Beginning in January 2026 in Prescott Valley, AZ, we were excited to purchase a smaller RV, an addition to our Brinkley we purchased last year. We noticed a concern after being called to the dealership multiple times to complete or sign missing paperwork or make corrections. While waiting in the sales room, the finance manager, Michael, decided to have a conference call on speaker for everyone to hear. Unfortunately, mistakes were made and discussed on this call. Now, it required altering our original deal, which required an adjustment to the initial agreement. Michael requested an additional 6K due to this error, but we refused, staying firm with our 10K down payment. This is where it gets good. Well, a roadside service contract was added between the various revisions of the contract. Surprisingly, no verbal discussion occurred, as I would have easily refused. I've been paying for my own RV roadside service for years. Are they trying to recoup some of the additional $ 6K requested? Wait, it gets even better! Let's review my warranty contract. Oh wait, we can't. We were only provided the cover page of the warranty contract. The remaining pages, which included the cancellation policy, was not included. Luckily when we purchased our Brinkley last year, our warranty contract included all pages, which outlined the cancellation terms. This situation reflects poor process at best. At worst, it points to deception. Why cancel? They created an additional loan for the warranty, which doubled the original agreement and monthly payment. Two loans for one RV!?! The dealership now involved Blue Compass leadership, Vice President of Sales Brody Thompson. Now, Mr. Thompson is questioning our integrity instead of addressing the facts, stating, "This is the reason so many dealerships act as if they don't care about the customer, because it's clear so many customers care not to keep their word." Then closes his email with; "Two sides to a story". This response speaks for itself. He's not interested in customer service or learning the facts of this transaction; his only focus is sales. I will not accept an attack on my integrity when the issues in this transaction were outside my control, not communicated or created by others. The true reason why dealerships get a bad reputation are examples pointed out in this review. A dealership that conceals charges or promotes a false narrative in conflict with a signed legal contract raises serious ethical concerns. These actions reflect deceptive business practices and undermine the integrity of the transaction. That approach damages trust, violates consumer protections, and warrants formal review and exposure. Bottom Line: unauthorized add-ons, incomplete/missing documents, conflicting loans, & delayed refund. As an RV influencer, I will continue to share the facts of this story for years to come, including in our video review of the RV. Others have shared this same experience on other platforms and via the Better Business Bureau website (BBB).

My husband and I stopped here with our new Jayco Jay flight because we had heard that Affinity had…read morea free dump station. After pulling in back, Josh was working outside and immediately helped direct our RV to the station. Josh was SO helpful and friendly and answered a couple questions we had (this was our first trip ever with our new RV) He didn't have to do that! Goes to show what a quality place Affinity RV is. We will definitely come here in the future for any work needed, ect. This is definitely Prescott Valley's hidden gem!! So glad we stopped by. Thank you Affinity RV!!

Bathroom faucet leaking like the Titanic. Dale and Ian came out 20 minutes after I called and fixed…read moreit with new fittings and a new faucet. No more leaks. Nice guys, too. Awesome, Quick service. HIGHLY recommend. Don't look elsewhere!

We are up in Prescott Valley for the summer and the toilet in our motorhome broke. We called Dale…read moreand he and his helper came out the next day and fixed it. I highly recommend them and are thankful for such fast service.

Josh was knowledgeable and quick to find my roof leak on our class a. Two other rv repair companies…read morehad inspected, and one had sealed, resealed, and missed it prior... Josh "RV Tank Specialist" found and fixed the culprit that had been stressing us out for months. Very Highly recommended, and cost was truly reasonable.

Josh and James did a beautiful job at an affordable price replacing the valves and PEX on the…read morewinterizing hot water heater bypass section of my RV's water system. Josh even thoughtfully used red and blue PEX for the hot and cold lines. Thank you!

Driving a 1937 Ford Pickup street rod to the 100th anniversary of Rt. 66 from Phoenix when my…read morevehicle began to lose power and would no longer perform well enough to continue from the Prescott area. Friday midafternoon in Prescott was not the ideal time to run into vehicle problems. My first contact was with Paul S. of Classic Restorations and Sales. Paul went out of this way to assist a fellow classic car enthusiast and ultimately directed me to Keven at Nichols Autofab. What a great experience!! Keven went out of his way to make room for my classic vehicle when room in his shop was at a premium. Keven agreed to immediately attend to my needs and further agreed to ensure the vehicle was secured inside the business and not left outside. A trip that had been in the plans for almost a year was clearly in jeopardy. Between Paul and now Keven I was able to continue on with my plans to drive Rt.66 as a participate of the Rt. 66 fun run. Repairs were to the point. Fair in price and done by a very understanding and confident staff of personnel. As a member of a National Car Club, we are very cognizant of auto service centers that provide minimal services and at an inflated price when we are traveling while knowing we are at the mercy of unscrupulous mechanics. I cannot emphasize how the services at Nichols Autofab were so very much apricated and welcomed. An unfortunate incident did two things; brought me peace of mind for the service and repairs completed and the meeting of two great men that I will consider a friend that I will indeed continue to praise.

Nichols AutoFab, Great shop! I went and talked them great…read morebunch of folks. I scheduled a lift kit install for my 22' Toyo FourRunner TRD-ORP. Kevin and I discussed the best option for my needs "Icon" good stuff! They got it done in one day! Fair price! Friendly knowledgeable staff Top quality workmanship. I highly recommend Nichols AutoFab. Don't go anywhere else they can do it all, next step tires!

Christopher did an excellent job with the replacement of my RV AGM batteries and a new Victron…read moreEnergy system. thank you for the fantastic job.!!!!

We took our trailer to Chris to have him check out issues with our solar set up…read more our Rv is two years old and runs on solar power only. We had the dealer check out our problem twice and were not able to find or fix. We are so glad that we found Chris on a search for RV repair. He found several issues within a few minute. He fixed our problem within a few days!!! He is great to work with, very knowledgeable, explained everything and reasonable. We highly recommend them for any RV problems. P. Fitzgerald