HORRIBLE COMPANY!!! They don't answer their phones. Bought two cleanings for $144. After waiting 4…read morehrs for my app. No call no show. I was told off by the receptionist how rude I am every time I call. I demanded a refund. I was told absolutely NOT. Sent tech out the next day. Did nothing. Left screws out of my handler in a pile on top. Left drainage pipe off. Water all over my garage floor. Did not check my filters. Did not vacuum out leaves and dirt inside the condenser outside. The owner come to find out is the receptionist's brother. I was told she has done this several times w clients. The owner said he would refund me. Zero efforts taken. Now I filed a dispute w my credit card.

Don't use this company, had appt and Rob the technician didn't show up nor have courtesy to text…read more/call that he was delayed or anything just didn't bother to show up. Scheduled with Todd the owner, same, no text or calls. So owner doesn't even care, their doors will be closed soon with this kind of service. You're better off calling your neighbors 5 yr old grandson you'll get better service.

I got a new HVAC system installed today(7/15/2019) by Zack and Larry. They arrived on time, were…read morecourteous and professional. They slaved away in my hot garage for hours and the end result is my house is once again cool and comfortable. They were friendly, knowledgeable and efficient. They were helpful in helping me understand the new system since my prior system was 20 years old; I now have this fancy, high tech thermostat that they walked me through. The whole process from scheduling an appointment for an estimate, to going over my options, to scheduling an installation was all very fast and efficient. They were actually ready to install the day after I accepted the estimate; I was the one who had to delay it a few days. In the end, I'm glad I made the call and would recommend their services to any of my fellow Pinellas County residents seeking AC service. It was a pleasant experience and a job well done by Zack and Larry.

Seven years ago, we got the top-of-the-line train AC units for our home. We signed maintenance…read moreagreements and I've had it for the whole time and cancel last year because of their inability to come out and service the units on time. Well, they kept delaying it and the AC unit in the main Rooms stop working because of water back up in the condensation tube. They could not come out right away, so I called another service to do so they came out that night. A month or so later I hired that same company to do the routine maintenance and they found that there was a leak in the evaporator coil. Since I bought the unit from Pinnelas, I agreed to have them come out and repair the unit. They sent a young man and an older gentleman, and the young man who was new did the work while the older gentleman stayed down in the garage and yelled up to him on what to do. The price was over $2700. But when they did not show up on the Saturday that they were supposed to they came the following Monday and offered a 10% discount on the work. The next day my wife was getting ready to leave to go to the airport and looked up in the ceiling, and there was a large wet spot. Turns out their new recruit did not connect something properly and water leaked all over the floor of the attic and then ultimately put a large spot in our kitchen . They did come out that day and acknowledge that it was their problem and they took pictures and said they would contact us to have a contractor come and paint the ceiling when dry. They were supposed to call us last Friday to have a contractor come out. I never did. They didn't call Monday and I called them and ask them what the problem was. They did not call Tuesday and finally on Wednesday a customer service rep called and said they would have to get approval to do so. my wife explained to them that Christian already approved it and only then did she acknowledged that OK we have a painter. Come out and appraise the job. First I would like to say that the train units that I purchased have continuously let us down. Every time Pinnelas comes out they find something else wrong. We've spent thousands of dollars on top of the warranty to have various things done including surge protectors, which cost well over $1000. I would suggest shopping around if you are looking for a quality air conditioner replacement. The company that came out in their place was called apostle I understand there may be staffing issues and the company bought out the original company and I really don't know who's in charge there anymore. I would definitely shop around if you were looking for a replacement AC unit or maintenance.

Great HVAC repair work. . Next day service. Professional, friendly and competent technician. We…read morewill call them next time.

Very helpful ,I was given a time they would have someone out here then received a call that they…read morewere on the way.Very professonal I explained what was going on with it for years off and on .He knew right way what needed to be done .My daughter road by this location all the time had the name and phone number for me and told me they had very good Reviews .Thank You all for your service The Value and service was awesome

I called due to A/C not blowing cool air. When Charlie looked at the unit, he realized it was an…read moreinverter and doesn't work on those so he said there was a leak and filled the unit with refrigerant. So now I have to call someone else and pay for a service visit all over again to resolve the issue permanently. He could've given me a break on the service visit cost since he doesn't work on my type of unit.

Charlie is our 'go to" HVAC service provider and believe me we "go to" him a lot ! He makes a great…read moreeffort at troubleshooting the multiple issues are 5 year old HVAC unit is having-- but I look at HVAC issues in Florida and especially during the summer months as car maintenance- there's always going to be something broken, needing fixing or replacement. Very professional and shows up when he says he will.

we used St Pete Air for both properties and they where fast, knowledgable, friendly and extremely…read moreeasy to work with! Thanks Brian

I have been a customer for 20 years. Whenever I have an issue this company has always responded in…read morea timely fashion with a good price. Recently I had an issue and the techs who are top knotch went above and beyond working late in the evening until the issue was resolved. They didn't even take a lunch or dinner break. I could not be mre satisfied.

This is a great company to work with. Excellent prices and service. Danny the owner is very hands…read moreon, and it makes all the difference. I have purchased 2 systems from him for rental properties. He understands my needs and works well with my tenants. Professional, knowledgeable and competitive pricing!

Danny came to save the day when my old A/C unit died. He came out the same day I called, assessed…read morethe issue and provided me with a quote to repair. Ultimately, I decided to replace my entire unit. He was very informative/thorough when helping me decide what unit to select; treated the matter with time sensitivity and care as if he was the one with the sweltering hot house. I knew all the costs upfront and he scheduled/completed the job promptly. Even with unforeseen issues during removal/installation, he corrected the issues precisely with no shortcuts...making his company name a true testament to his work ethic! Great job!

The estimator came and knew exactly what I needed to replace my dying HVAC system…read more They sent a clear quote, with multiple options for price and complexity, and allowed me to choose with no pressure. Tech came and worked all day, quietly and neatly. Cold air started to blow as soon as the turned the system back on. Highly recommend.

Just WOW! After explaining the issue I was having with their very nice office manager, the techs…read morewere able to come out the same day. After arriving, they went right to work and found it was not the unit, but a duct in my attic not connected. (I'm a renter and had explained I only needed a diagnosis.) They were in and out, diagnosed the issue, and waived any fee. Who does that? Phillips Air Conditioning. Thanks Luke and crew for your kindness to this senior!

Dylan was great! Came out the same day we called and was able to diagnose the problem right away…read morealong with having the correct part on hand. He even helped teach us, so in the future if we want to fix it ourselves we can. Great, quality service and affordable prices compared to other companies we have used in the past.

Just returned from 3 week vacation to an 89 degree condo--A/C had died. This was Friday night…read more Mikey JACKIWICZ from Father & Sons was here early afternoon. Diagnosed and fixed the problem, charge was very reasonable. He has been working on our air conditioners for years and we trust him and the company. Smart, no nonsense, very professional. They don't rip us off and try to sell stuff we don't need. We recommend this company and Mikey J without hesitation