Poor customer service. Better experience down the street at Tokyo Starfish. Staff were not…read moreknowledgeable and had a poor attitude. I've stopped in here many times and hadn't had a negative experience before. I will take my money elsewhere.

This was one of my best weed store experiences. I have been to many shops and while they are not…read morebad experiences many of them try to have a party vibe with all the product behind the shelf and its never easy to find what I am looking for. This has been a challenge at almost every shop I go. Loud music. Product behind the budtenders. This leads me to buying most of my stuff online and never really having a fun time in shop... This was completely the opposite experience. You walk in. All product is displayed on the walls. The area is wide open and the staff is super friendly. Plus there is music, but its not overly loud its chill. That is what I want when I go to a weed shop first thing in the morning. Its chill easy to shop around. No pressure at all about when and how to buy, plus I am not feeling rushed at all. The bud tender came by with a bucket and we filled it up with delicious, insanely potent edibles. I was a literal kid in a candy shop. If I lived in Bend, this would be my store. So much so I might have my buddy in bend order me some stuff on his return trip. Prices are amazing. Product is amazing. Its a great experience. I would suggest the syrups ranging from 100-500mg. I would suggest the Geek bites. And my final favorite is the good tide. All were delicious, maybe a touch danky, but good and a great high so far.

If you can drive a few more miles go to the location further south just for a better selection and…read moretraffic situation. Good staff and store just a weird and limited spot with competition next door. I avoid this location. No complaints of the store itself.

Every time we visit Oregon this is one of my first stops…read more People are knowledgeable, atmosphere is Oregon casual, prices are great.

Honestly, this place was such a bummer. We went to Tokyo Starfish the day before and had a great…read moreexperience, but we decided to pop into Substance to compare. We were in the market for thc-infused lube and saw the perfect product, it was $36 and even had a sticker that said it would be $40 other places in town. We grabbed the lube, asked for a 25 mg limeade, and made our way to the register. We inquired if they had any first time discounts - of course not. It was far from the end of the world, considering they marketed themselves as affordable. We left the store and right as we entered our car learned that we had been given the lemonade instead, no biggie but not ideal. Then we made our way back to Tokyo Starfish. The vibes were immaculate compared to Substance. Here, we bought flower because we could actually see and smell the product, and then we stumbled across the exact same thc lube, for $24. What an absolute tragedy. Overall, the false advertisement, bad customer service, and unappealing display of products will prevent us from returning again. Tokyo Starfish has our business.

Sometimes you can get what you're looking for with ease, and other times the bin/shelf label says…read moreit's an indica and it's actually a full on sativa. Once you buy it, under false pretenses it's one thing (indica) when it's the opposite (sativa), you cannot return it. Ask to see the physical containers label of what you're interested in buying before buying it. Buyer beware. IN RESPONSE TO THE OWNERS COMMENT: This is the product that was purchased. The container clearly says sativa. The box that you have these Sitting in behind the glass window said "I" meaning indica. I am unclear how such a mistake could be made when this clearly says sativa right there on the front. In addition, I called the store once I got home and found out they sold this to me as something else and the entirely and the employee said yes, the label on the bin these sites in said Indica, and not sativa. And now I'm stuck with something I will not smoke. I do not want this crap. I would never buy this. Fix your store, and readdress your return policy. When it's the stores fault, or the employees fault directly like this time, you need to accept returns. This is extremely aggravating.

They are located downtown, but thankfully, they had their own parking lot, so finding parking was…read morenot an issue. Inside, they are very professional with scanning the photo ID to make sure everyone inside is legal to be there. I liked that the bud tenders were very friendly and professional while answering questions to educate me on the different products. Their prices are much higher in the downtown area, which I assume is because they are in a high tourist area. The Old Mill District had some lower prices. Their selection was good with enough variety to meet individual needs. They also offer daily deals to help save a few dollars.

Rude lady at the front who checks your ID. Lots of selection, no OG strains. $10-15 G's.read more

Super smart employees. They are so kind. Make an old lady feel loved, safe and cared about. They…read moreare so nice and always get me exactly what I'm looking for and take their time to explain everything. They are really the best. They have memorized what effects I like and can always get me something that is exactly what i am looking for I like which is really impressive to me.

The employees are very friendly and helpful. I love the owners they always give you all the time…read moreyou need in their beautiful store.

Nice store, super-friendly and knowledgeable staff. Got me hooked up so I can sleep! A little off…read morethe beaten path, but worth it.

Such a great dispensary with an even better inventory. The customer service is always so warm and…read morewelcoming and the bud tenders are always so knowledgeable. Cannot recommend this one enough!

Thee best HAPPY place in Bend, Oregon. I was there the other day. Any question is not too dumb. (I…read moreshould know :) A guy named Eric, taught me soooo much! A great guy and easy to talk to. A+ in every way! Great prices, super cool environment, nice and knowledgeable employees and super important... They are stocked well. They've never been out of something I wanted. I am serious when I say please shop here. We need great places like this. I will ONLY shop at Miracle Greens!

Miricle Greens is the first ever recreational dispensary I went to years ago before California…read morelegalized recreational Marijuana. I love their display of their stock. Their staff has always been friendly and smiling on my visits. The owner said he plans to extend the counter soon and expand their selections. I cant wait to see the growth on my next trip to the area. They are running a 20% off for online orders, they have a great online platform, easy to navigate. It smells great and they have a great selection. Their carts taste like blushes, even some of the prerolls smell just like fruit. The quality of the products is top notch. And their pricing is great. The normal dispensaries I go to back home would have cost me way more and they would have cut me off on what you could purchase. I would definitely recommend checking it out.

Really good service. Nice people and nice selection. Amazing price!! 21 joints for 30$! And they…read moreactually work?! Awesome!

Dont come here. I know it's the only game in Sunriver but do yourselves a favor and just avoid this…read moreplace at all costs. Bought a battery, out of the box it didn't work. I go in for a refund or an exchange and I pretty much get told I'm shit out of luck. On a previous post I was told I could come in within 3 days and get my refund or an exchange. It's been maybe 36 hours from purchase. Please if you're a cannabis consumer DO NOT visit this place. Starve them, make them sell, make them do the right thing by their customers. I'll gladly drive into bend from now on for all my cannabis needs.

Soooooooo cheap (compared to cali anyways)…read more This was our first stop when we landed before hitting Mount bachelor and, wow, it was like going to Disneyland for the first time. Great variety and friendly service!

10/10 customer experience! Alec was welcoming, attentive, and shared great recommendations. Very…read moreaffordable and solid variety.

Absolutely love this business. It's the only shop I go to where I live on the west side. Owner is…read moreamazing. Employees are awesome and courteous would recommend it to anybody.

Great selection, super knowledgeable staff and killer deals. Free delivery and no minimum's.read more